Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more
Company replied
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Review summary
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Reviews shaping this summary
I’ve bought two power meters and chain rings through power meter city. Fantastic customer service Dave. There has been great back-and-forth with emails on both my original orders and some follow up st... See more
Company replied
My purchase was an international sale, and to be fair it arrived in less time than a domestic package. I was kept updated from sale to when the package arrived. Product wise Power Meter City has an ex... See more
Company replied
From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREA... See more
Company replied
Company details
Written by the company
Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!
Contact info
27111 Aliso Creek Road, Suite 165, 92656, Aliso Viejo, United States
- (949) 535-3742
- sales@powermetercity.com
- powermetercity.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Power Meter City provided an excellent…
Power Meter City provided an excellent experience from start to finish. The product arrived quickly, was packaged well, and was exactly as described. I really appreciate the fast shipping and the accuracy of the order. It’s great to work with a company that understands cyclists and delivers dependable service. Highly recommend Power Meter City for anyone looking for quality cycling components and a smooth purchasing experience.
May 14, 2026
Reply from Power Meter City
Thank you for the amazing review! We're glad everything from shipping to packaging and order accuracy met your expectations. It means a lot to hear that our passion for cycling and dependable service stands out. We truly appreciate your recommendation and support!
What made my experience great was you…
What made my experience great was you had my Campy front 50-34 chainrings (in stock) Then you shipped then so fast!! Very satisfied, I will be buying more components in the future from Power Meter City! Sincerely, Phil Ochoa
May 17, 2026
Reply from Power Meter City
Thank you, Phil! We're thrilled we had your Campagnolo chainrings in stock and could get them shipped out quickly for you. We truly appreciate your support and look forward to helping with your future upgrades and components!
Power Meter City provides all the…
Power Meter City provides all the information required to make an informed decision when considering a power meter.
After I decided what I wanted they shipped it promptly and made certain that I was aware of support availability in the event I needed help with installation. Installation was straightforward and everyone is working great.
I’m going to purchase another unit from them very soon.
David
May 17, 2026
Reply from Power Meter City
Thank you so much for the thoughtful review, David! We're glad the information on our site helped you make a confident decision and that installation went smoothly. Providing support before and after the sale is very important to us. We truly appreciate your trust and look forward to helping you with your next power meter soon!
Reply from Power Meter City
Thank you! We're happy to hear everything arrived exactly as expected and at a reasonable price. Enjoy the ride, and we appreciate your support!
Customer service was over the top
Customer service was over the top. They understood the urgency and put the order a priority
May 15, 2026
Reply from Power Meter City
Thank you for the kind words! We're glad our team could help prioritize your order and provide the support you needed. We truly appreciate your trust in Power Meter City!
Amazing customer service and quick…
Amazing customer service and quick shipping.
May 8, 2026
Unprompted review
Reply from Power Meter City
Thank you for the kind words! We're glad you experienced amazing customer service and fast shipping. We look forward to helping you again in the future!
I was able to quickly locate the item I…
I was able to quickly locate the item I needed on the website, select the item, purchase the item, and 3 days later I had the item, and it worked. 5 stars from me!
May 12, 2026
Reply from Power Meter City
We appreciate your review! Happy to hear our website made it easy to find exactly what you needed and that everything arrived quickly and worked perfectly. Thank you for the 5 stars!
Reply from Power Meter City
Thank you for the great feedback! We're glad you had a positive experience and enjoyed the lightning fast shipping. We appreciate your support!
This is my first time Power Meter City
This is my first time Power Meter City. It was an amazing experience for me. First they had the power meter I needed. Easy to order and shipped right away. I got the tracking number on Friday it said it would be here on Monday! I was like wow that quick. Unfortunately UPS had a problem and it showed up yesterday (Tuesday). But that was on UPS NOT Power Meter City. I will definitely use them again and refer friends to them as well. Thank You PMC!!
May 13, 2026
Unprompted review
Reply from Power Meter City
Thank you so much for the thoughtful review and for choosing Power Meter City for the first time! We're thrilled to hear you had an amazing experience and that the ordering process was smooth and easy. While we're sorry for the UPS delay, we appreciate your understanding and are glad your power meter arrived safely. Thank you for recommending us to your friends. We truly appreciate your support!
above and beyond…
They really went above and beyond to make sure my order was successful and exactly what I needed.
May 8, 2026
Reply from Power Meter City
We truly appreciate your kind words! Going above and beyond to ensure our customers get exactly what they need is always our goal. Thank you for trusting Power Meter City!
Reply from Power Meter City
Thank you! We're glad you were happy with the pricing, shipping, and delivery speed. We appreciate your business!
I ordered a power meter
I ordered a power meter, a new chain ring and bolts. I opened the package and seen the chainring package was empty. I got mad then seen the bolt package was empty too. I was irate! Then I got to the power meter. These people put it all together already!! I was shocked!! That was awesome of them!! I would definitely use them again in the future
May 9, 2026
Reply from Power Meter City
Thank you for the fun review! We can imagine the rollercoaster of emotions opening the package! We're glad the pre installation was a pleasant surprise and helped make things easier for you. We truly appreciate your support and look forward to helping you again in the future!
Reply from Power Meter City
We appreciate your feedback! Happy to hear you received great customer service and fast local delivery. Thanks for choosing Power Meter City!
Great customer service
Great customer service. Noted a potential problem with my order and actually called me to get clarification prior to processing the order. This avoided an error in the order and saved me the time and effort of having to do a return.
April 21, 2026
Unprompted review
Reply from Power Meter City
Thank you for sharing your experience! We're glad our team was able to catch the potential issue before shipping and help avoid the hassle of a return. Providing attentive service like this is something we take pride in!
Reply from Power Meter City
Thank you for the awesome feedback! We're glad you enjoyed the fast shipping, great pricing, and same day fulfillment. We appreciate your support!
great product and fast shipping
great product and fast shipping! Customer support was responsive and helpful.
April 17, 2026
Reply from Power Meter City
Thank you for the great feedback! We're happy to hear you're enjoying the product and that our support team was responsive and helpful. We're here anytime you need us!
awesome timely service!
May 3, 2026
Reply from Power Meter City
Thank you! We're glad you experienced awesome and timely service. We truly appreciate your support!
Great communication, Fast Shipping
Great communication (via email) and fast shipping. I'd definitely recommend them and buy from them again.
May 1, 2026
Reply from Power Meter City
We appreciate your recommendation! Glad to hear our communication and shipping met your expectations. We look forward to serving you again!
GREAT from start to finish
From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREAT communication, and quick FREE shipping. I had my power meter delivered and installed in 3 days. Truly a great experience. I love the follow up and the technical assist (even though it wasn't needed).
May 1, 2026
Reply from Power Meter City
Thank you for sharing your experience! We're glad we could help you avoid the long wait and get your power meter quickly. It's great to hear everything from ordering to delivery and installation went smoothly. We appreciate your kind words about our communication and support!
Excellent service and quick shipping.
May 1, 2026
Reply from Power Meter City
Thank you! We're happy to hear you received excellent service and quick shipping. We appreciate your feedback!
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