Poynton Law Reviews 

71
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the pleasure of Luke Ayres help and understanding throughout dealing with my equity release. It was no trouble for him to explain the procedure and he explained things well along the way. He k... See more

Rated 5 out of 5 stars

We’d like to say a huge thank you to Luke Ayes at Poynton Law for his support with the paperwork for our Lifetime Mortgage. Luke was a pleasure to deal with throughout the entire process, profess... See more

Rated 5 out of 5 stars

Charlotte Williams, you are amazing. Thank you, Charlotte. I really cannot recommend you highly enough. I experienced excellent service, very helpful and understanding from start to finish. No... See more

Rated 5 out of 5 stars

Superb service. Professional but also friendly and approachable. I was kept up to date at every step of my particular process, which I was extremely grateful for. Special mention for Maya, w... See more

Company details

  1. Legal Services
  2. Conveyancer
  3. Law Firm
  4. Lawyer
  5. Real Estate Attorney

Information provided by various external sources

Poynton Law are legal experts, who specialise in equity release. All of our solicitors all have both technical and practical knowledge which reflects their many years of experience. We provide an efficient, quick and cost-effective service to enable people to release equity from their home, for a simple fixed fee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(71)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent would definitely recommend

I had no previous experience in the matter Poyntons were handling for me, however I found them to be efficient, knowledgeable and extremely helpful. They put us at ease and really made the process so simple and straightforward. Special mention to Megan who was super helpful and patient!!

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Pain free equity release.

We have been kept fully informed all the way through our application.
Everything has been fully explained in very easy to understand ways.
All our communications have been very pleasant and courteous.
The whole process has been quick and pain free.

August 2, 2023
Unprompted review
Rated 3 out of 5 stars

Generally this company was fairly good

Generally this company was fairly good. Over the phone and by email they were efficient and pleasant. They did need chasing by our broker but that was due to the solicitor they sent out to do the paperwork. Bearing in mind most folks who take out equity release are in an older age group the solicitor that came felt very unprofessional. He was rushed, garrulous and seemed intent on getting in his car and going home. He couldn't even wait for the printer to finish a document he required. He also said people had complained about his dress. We would say the same. Scruffy.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of employing Poynton Law in an Equity Release transaction. I cannot praise too highly the quality of their services. The whole matter was dealt with swiftly and I had every confidence in their advice. Thank you.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Speedy service

Very speedy and stress free service. The completion date was far sooner than I expected. I would highly recommend.

June 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, Megan kept up fully informed of every step along the way. She really made us feel like we were her only clients which was extremely reassuring

June 4, 2023
Unprompted review
Rated 5 out of 5 stars

Just a great experience from beginning to end..

From the moment we engaged Poynton Law to represent us in our Equity Release and in particular Megan Williams, we have felt so at ease with the whole process and most importantly engaged with at every point.
It's not an easy thing at the best of times, but to be kept up to date as the process completes its turns was so important for us.
They did that, and more.
My Mother and I are so grateful for this experience,
Truly, thank you guys for all you did.

Anthony Clarke

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Poyntons Law so professional in Equity Release

We used Poyntons Law to see us through a verycomplicated Equity Release process on our part.
Meg Williams dealt with this and from Day 1 she was always polite,helpful,pleasant and completely proactive and professional.
I never worried because if something needed doing I knew Meg would have done it so there was never any chasing up.
I would reccomend Poyntons Law for any Equity Release process

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

I can highly recommend Poynton Law

I can highly recommend Poynton Law. Extremely efficient and fully communicative throughout. The speed of the completion was remarkable and I wouldn’t hesitate to use them again!
Even though not local to me they accommodated me and surpassed any expectations

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

My Equity Release experience has been…

My Equity Release experience has been incredibly easy thanks to Aviva and especially Poynton Law.
Megan Williams from the latter company has been excellent at keeping me informed either by email or telephone conversation. Megan has made the whole process painless and I have enjoyed the communication with her.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Poynton Law come highly recommended

My Husband and I used Poynton Law very recently and we highly recommend their services. We were extremely fortunate to have been put in touch with Charlotte Williams who dealt with the conveyancing on our property and we found her to be both professional and very personable. She explained the process and kept us informed about what was happening from start to finish. Poynton Law are very lucky to have Charlotte as an ambassador for their firm.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Poynton Law Equity Release

Throughout the process the Poynton Law team and in particular Megan conducted themselves in a friendly, engaging, conscientious and competent manner and keep us informed of the status of the process from conception to completion.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Quick - easy - attentive

Fabulous - quick, easy, and attentive service that kept us fully informed at all times. We didn't even have to go there - they came to us at home! Highly recommended.

March 28, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look