Poynton Law Reviews 

71
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the pleasure of Luke Ayres help and understanding throughout dealing with my equity release. It was no trouble for him to explain the procedure and he explained things well along the way. He k... See more

Rated 5 out of 5 stars

We’d like to say a huge thank you to Luke Ayes at Poynton Law for his support with the paperwork for our Lifetime Mortgage. Luke was a pleasure to deal with throughout the entire process, profess... See more

Rated 5 out of 5 stars

Charlotte Williams, you are amazing. Thank you, Charlotte. I really cannot recommend you highly enough. I experienced excellent service, very helpful and understanding from start to finish. No... See more

Rated 5 out of 5 stars

Superb service. Professional but also friendly and approachable. I was kept up to date at every step of my particular process, which I was extremely grateful for. Special mention for Maya, w... See more

Company details

  1. Legal Services
  2. Conveyancer
  3. Law Firm
  4. Lawyer
  5. Real Estate Attorney

Information provided by various external sources

Poynton Law are legal experts, who specialise in equity release. All of our solicitors all have both technical and practical knowledge which reflects their many years of experience. We provide an efficient, quick and cost-effective service to enable people to release equity from their home, for a simple fixed fee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(71)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Please see above.

All members of the team were professional, helpful, clear and available. Responses were received quickly and this helped to move the matter forward in a timely manner. It is not easy to make very complex things clear and understandable but this was achieved in this case. Emails were answered promptly and calls were always returned. The charges were in all the circumstances both fair and reasonable. I would happily recommend this team to others seeking equity release arrangements. What's not to like? Top Banana Sent on behalf of Mrs Patricia Wendy Hardiman.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Professional but also friendly and approachable. I was kept up to date at every step of my particular process, which I was extremely grateful for.

Special mention for Maya, who visited me at home, and was extremely good, taking her time to explain each item before signatures were completed; and also Erin, who contacted me several times by phone and email to keep me updated and too confirm some vital details.

Very impressed, and grateful too.

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

A Breath of Fresh Air

After using other conveyancers I am really impressed with Erin and Poynton Law, they are a breath of fresh air and turn around cases quickly and efficiently whilst providing regular updates.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely 5 star service, start to finish

I have absolutely no reservations in recommending Poynton Law Ltd Solicitors and in particular Charlotte Williams. This turned out to be a fiddly (legal term) process due I think to the fact Ive been on property over 30yrs, yet Charlotte never left me hanging wondering what was going on. I was always kept in the loop and she was part of a team who ensured my case was dealt with swiftly after deadlines were put on through no fault of her own. Will definitely be recommending her and Poyntons in the future. If i didnt have such a lousy flu I would no doubt be more eloquent but 5* all round and THANK YOU Charlotte.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Law firm with prompt service and reasonable fees

Poynton Law were recommended by my Equity Release advisor. They dealt with my case promptly and efficiently and kept me updated. Their fees were reasonable as well. Another well known law firm took 2 weeks to reply to my query and quoted fees which were double those of Poynton Law!

February 6, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend Poynton Law

Highly recommend Poynton Law to clients and industry professionals. As a broker, we strive to find a firm we can trust with our client's business. Poynton Law are professional, efficient, have good communication, well priced and care about the clients we refer to them. Thank you for a continued great service. Thank you to Charlotte.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service

Charlotte was very helpful and patient. Everything explained in detail and plain language (in some cases two or three times) We were never under any pressure to proceed until we were satisfied that we were happy with the final offer. Charlotte made the whole experience simple and quick. Would recommend Poynton Law to anybody requiring the services of a solicitor.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Charlotte Williams at Poynton law has…

Charlotte Williams at Poynton law has provided the most amazing service from start to finish nothing was to much trouble for her anything I was unsure about she guided me through. I would recommend her to all my Friends and family

Thank you again

Barbara Richman

January 4, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look