AVOID AT ALL COST Placed my order and paid no problem. No further communication at all. Sent 2 email and 1 voicemail messages asking for delivery update or refund no reply received. Then got email a... See more
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Never received my order of gloves. Emailed numerous times but never a reply. THEY ARE THIEVES
Great service all round. The Customer Service Team at PPE giants came back to me straight away with lead times etc. Orders arrived on time in full without any issues. Compared to similar websites,... See more
Hermes has reported problems with my parcel, after few tries of contacting, nice lady named Marci from PPE called me and sort it out. Turns out parcel was destroyed, but they rearrange delivery of ne... See more
Company replied
Company details
Written by the company
Your Number 1 Supplier for Disposable 3ply Mask, Disposable Type 11R Mask, Nitrile Gloves Powder Free, Vinyl Disposable Gloves and all your other PPE Needs. We also supply 3M Masks, Honeywell masks, disposable aprons, hand sanitizers and anti bacterial wipes.
Contact info
London, United Kingdom
- 020-3904 2626
- sales@ppegiants.com
- ppegiants.com
The company (PPEGiants) is excellent to…
The company (PPEGiants) is excellent to deal with. Orders are processed for shipping quickly and emails sent to keep you informed every step of the way, brilliant.
May 24, 2021
Reply from Ppegiants
Thank you!
Got what I asked for in a timely fashion
May 22, 2021
Reply from Ppegiants
We are glad we could help. :)
Contents were in good condition
Contents were in good condition, but felt Hermes took longer to deliver than I thought it would take.
May 20, 2021
Reply from Ppegiants
We apologise for the delay with your order.
I paid £10 for next day delivery and 5…
I paid £10 for next day delivery and 5 days later I still haven’t received it
May 19, 2021
Reply from Ppegiants
Hi Sharlene, we are incredibly sorry for the delay in your order. Your parcel arrived on 20/05/2021. If there is anything else I can assist with, please email me directly at marci@ppegiants.com
My face shields arrived today they are…
My face shields arrived today they are excellent I have asthma and can’t wear ordinary masks and these are very good for me and they only took few days to arrive great service thank you
May 11, 2021
Reply from Ppegiants
We're happy we could help :)
Nitrile gloves
Ordered nitrile gloves(for gardening). Arrived within 5 days. Company good to deal with. My only reason for not giving the 5 stars is cost, which, at the moment, is still at a premium, understandably...
May 7, 2021
Reply from Ppegiants
Hi Steve, when we have offers on, we announce them on our Instagram page @ppegiants :)
Very quick delivery
Very quick delivery, high quality product and staff were lovely too :)
May 5, 2021
Unprompted review
Reply from Ppegiants
Thank you, happy to help! :)
The gloves I purchased were to small
The gloves I purchased were to small. I couldn't return them due Covid19, but was offered a discount on the purchase of the correct size. Also the communication was excellent.
May 4, 2021
Unprompted review
Reply from Ppegiants
We are glad that we could help you get the correct size, thanks for the lovely review!
Thank you for the gloves that we…
Thank you for the gloves that we received today my husband is very happy with them as he has been trying for a while to find the right ones for him
May 1, 2021
Reply from Ppegiants
You're welcome!
Great stock
Great stock. Quick delivery. Amazing prices
Keep up the work 👌🏽
May 1, 2021
Unprompted review
Reply from Ppegiants
Thanks!
Great place
Very fast delivery & package amazingly. Their customer service is very helpful as i had a few questions which they answered greatly. Definitely will be coming again!
April 30, 2021
Unprompted review
Reply from Ppegiants
We're glad you were happy with your order, thanks for the kind review!
Reply from Ppegiants
Thank you Roger!
Wrong size
Sadly - wrong size delivered
Waiting for a reply to advise how you will rectify.
Mistakes happen it’s how they are rectified that shows me the quality of a business or service
April 15, 2021
Reply from Ppegiants
Hi Tom,
I have just sent you an email, we would like to sort this out and get you the correct size ASAP.
If You want to contact them, leave bad review. They'll call You :)
Hermes has reported problems with my parcel, after few tries of contacting, nice lady named Marci from PPE called me and sort it out. Turns out parcel was destroyed, but they rearrange delivery of new one.
Happy customer!
April 13, 2021
Reply from Ppegiants
Hiya Dawid,
I have just spoken to you over the phone to resolve this issue. Unfortunately Hermes informed us that your parcel was damaged and destroyed in transit.
We have just sent out your order again free of charge. Hope this helps!
I have not received my order?
April 11, 2021
Reply from Ppegiants
Hiya Katie,
I have just checked with Hermes who say your parcel was Delivered on Mon 12th April at 11:36.
I have sent you an email with some information of what to do if Hermes has not left your parcel with you.
Got exactly what I ordered fast delivery by well presented staff.
Got exactly what I ordered fast delivery .
April 8, 2021
Reply from Ppegiants
Thanks Linda!
easy to use & prompt delivery
easy to use & prompt delivery. No hesitation in recommending
April 7, 2021
Reply from Ppegiants
Wonderful! Have a nice day!
Sent them email regarding my order…
Sent them email regarding my order missing one item. However, been 4 days already. Still no one ever get back to me.
Updated 3/4:
Sent them message in a week later after my first email. No one reply either.
Contacted bank and got the money through dispute.
12/4
Finally got a reply from them through Trustpilot but i already had everything sorted
March 27, 2021
Reply from Ppegiants
Hi Emily,
We are really sorry about this. Please send me an email on marci@ppegiants.com and ill sort this out for you!
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