Team Ryan & Titus came through all the way to Las Vegas, Nevada & delivered a healthy baby King Charles to us as promised, Mr. Rudy, now Mr. Ronan is the Best little puppy ever! We are thrilled with t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Contact info
West Plains, United States
- (417) 293-3292
- pptbooking@pptbooking.com
- pptbooking.com
Replied to 44% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ryan and Titus were awesome in…
Ryan and Titus were awesome in delivering our puppy to our home! They kept us updated and even were able to deliver ahead of schedule. Greatly appreciate their services and would recommend that everyone use this service.
Ryan and Titus - Top Notch
Ryan and Titus were fantastic. They were in constant communication with us, and were right on time. Additionally, it was evident that they loved pets and had taken great care of them on the trip.
Tom and Sebastian were amazing to work…
Tom and Sebastian were amazing to work with! Our pet got here safe and sound and seemed to be in great care. I would definitely recommend them!
Tom and Sebastian were great very…
Tom and Sebastian were great very professional and right on time!
Tom and Sebastian were amazing with the…
Tom and Sebastian were amazing with the delivery of Maxwell
They were an absolutely wonderful delivery team
They were absolutely wonderful. They transported my new fur baby across country in a Sprinter van for her comfort. She smelled wonderful and seemed very happy upon delivery. They also delivered the exact time they had promised. I would absolutely use this delivery service again to transport my puppy.
Sebastian and Buck did great work…
Sebastian and Buck did great work delivering our Coco from Indiana to Tennessee.
Devin and Gunner did an amazing job…
Devin and Gunner did an amazing job transporting my new pup. They kept great communication with me through the whole process. They texted me the day before and the day of the trasportation process and even arrived early.
Both Gunner and Devin were were kind and very caring when handing me my new baby.I felt my pup was safe and well taken care of. I would highly recommend Premier Pet Transport!!
Great experience!
They were excellent at notifying me of the timing of my puppy’s delivery, made sure to arrive in a timely manner, were good communicators, and very friendly.
Drivers Dave and Dallas
Drivers Dave and Dallas. Great communication letting us know they were ahead of schedule and delivered a great pet. Thank you.
Buck & Sebastian did a great job
Buck & Sebastian did a great job! “jojo” Jay came safely and early. Thank you so much Premier!
Positive experience
Ryan and Titus were great communicators, friendly and personable. They delivered our new family member safe and sound. ❤️
Dallas & David
Dallas & David did an amazing job & my new puppy is happy & healthy at home.
The Experience overall was efficient…
The Experience overall was efficient and on-time with good periodic communications. Dallas and David arrived 1/2 day earlier than originally scheduled which was fine, providing us with our new puppy along with the necessary paperwork and some dog food as part of a quick turnover process. The puppy looked happy to be at her new home given the long ride from Indiana to California which must have been stressful for her. Can’t really comment about much else as we only saw the delivery vehicle briefly. Not sure whether I’d take this delivery path again or fly our pup home next time. But the process worked pretty much as described and seemed fairly cost-effective. If I did this again, I'd ask many more questions regarding the transportation process and environment. How often do the dogs get fed? How do they go to the bathroom? Can they see anything beside the dark interior of a van? Do they get human contact during the trip? What does the interior of the transport van and the puppies individual space look like?
Five Stars and a Tail Wag!
I had a great experience with Premier Pet Transport LLC and especially want to thank Sebastian and Buck for safely delivering my cocker spaniel puppy to Georgia.
They were friendly, professional, and clearly experienced. What stood out most was the condition my puppy arrived in—clean, smelling fresh, and very happy. After a couple of days in transport, I expected some stress, but he was calm and adjusted immediately.
They were even able to deliver him the evening before his scheduled delivery, which I really appreciated.
Communication was clear, delivery was smooth, and the entire process felt reliable and well handled. It gave me a lot of peace of mind knowing my puppy was in good hands.
I would absolutely recommend Premier Pet Transport to anyone needing safe, professional pet transport.
Cinton and Austin were gentleman
Cinton and Austin were gentleman. They cared for my puppy like it was there. It was a pleasure working with them.
Thanks for delivering my new happy and…
Thanks for delivering my new happy and healthy puppy to me after such a long trip. Service was excellent and Clinton and Austin were friendly and communicative throughout the process.
David and Dallas did a wonderful job…
David and Dallas did a wonderful job transporting my maltipoo from Minnesota to California. They kept me updated, took great care of my pup, and even arrived ahead of schedule!
My drivers Buck and Sebastian were…
My drivers Buck and Sebastian were super great in fact so good I wanted to invite them in for lunch. My new baby arrived in perfect health today. You can trust these guys to make sure your pets arrive safe and sound! This is the second time I’ve been able too get a pet from PuppySpot and a delivery by premier Transport LLC! I would recommend them to anyone! Especially to the little critters!
Incredible service! Above 5 stars.
WOW!! Clinton and Austin are truly the best in the business. They loved and cared for our new puppy like it was their own and it was evident with their communication and delivery. Our puppy is happy, healthy and looked comfortable after his long travel. So impressed and would recommend Clinton and Austin to everyone looking for pet transportation. Thank you for bringing Murphy to his forever home!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








