This was my second total hip replacement, so I was more aware what to expect this time around albeit at a different hospital. What I perhaps wasn’t expecting was just how friendly, caring and even... See more
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Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.
Building 2 Harlequin Office Park, Emersons Green, BS16 7FN, Bristol, United Kingdom
No recent history of asking for reviews
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Replied to 64% of negative reviews
Typically replies within 2 weeks
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On the 9th May I came to Practice Plus Group for a tooth removal and I was very very pleased with the way I was treated and made to feel relaxed as I am 82 years old i was not looking forward to it but the team in the surgery was absolutely brilliant many thanks
Terry Bond

Reply from Practice Plus Group Hospitals
The care I received from all of the staff that I came into contact with from the moment I walked in to when I left was absolutely superb,helpful,friendly,professional,everything I could of asked for for my stay

Reply from Practice Plus Group Hospitals
Excellent service was really looked after everything was explained staff went above and beyond from the receptionist team to the theatre staff to the Porter
Especially a wonderful nurse called Komar who made me feel totally at ease the whole time
Practice plus group ilford

Reply from Practice Plus Group Hospitals
I had a gastroscopy today not sedated Theatre staff and Dr were absolutley amazing , i felt cared for and they made me feel at ease , brilliant team thankyou

Reply from Practice Plus Group Hospitals
From my arrival to preparing for the surgery, the surgery and post care information was great. The next day call was excellent. Thanks to all the team.

Reply from Practice Plus Group Hospitals
Excellent staff very tentative and caring.

Reply from Practice Plus Group Hospitals

Reply from Practice Plus Group Hospitals
Very professional from start to finish. My Care and needs were excellent, friendly, and professional

Reply from Practice Plus Group Hospitals
Staff were welcoming,efficient and the wards very clean and tidy.

Reply from Practice Plus Group Hospitals
I cannot recommend Practice Plus In Plymouth enough. From the start, they have been efficient, professional and supportive. All staff have been kind and caring. The treatment received has improved my father’s life immensely and this would not have happened without the professional and expertise of Dr Stitson. Thank you and keep up the great work you do

Reply from Practice Plus Group Hospitals
I had my procedure earlier today at Practice Plus Group and wanted to say thank you for the excellent care I received. The whole team was professional, friendly, and made me feel comfortable throughout.
A special thank you to Deb and Be for their kindness, support, and reassurance. They were both wonderful and made my experience much easier.

Reply from Practice Plus Group Hospitals
I’ve recently had cataract surgery at Practice Plus Group innGillingham.I think everyone is nervous and worried. After all it’s our precious eyes, being operated on. I was much more relaxed for my second op. From the pre-op assessment through to the second op, the staff were fantastic. Everyone is so friendly. Helping to put you at ease. Massimo ( The surgeon) was very friendly and efficient. I wish I could remember all the names.i had different teams for the two appointments. They were all great friendly and chatty. Vicky on reception went the extra mile getting my second appointment booked in, as I needed it fitted Inbetween other hospital appointments and when Massimo was working. I rung a couple of times with a couple of concerns. Again they were so helpful, putting my mind at rest, Nothing is too much trouble.

Reply from Practice Plus Group Hospitals
The surgeon was excellent. The whole process from start to finish finish was superb.
The nurses were so accommodating namely, Komal and Brijalin.
Thanks you

Reply from Practice Plus Group Hospitals
The staff were amazing, Bev and the others, looked after me as if I was family

Reply from Practice Plus Group Hospitals
Couldn't have asked for a better result nurses were lovely surgeon was amazing over all a good experience i felt very looked after. Portsmouth

Reply from Practice Plus Group Hospitals
Had cause to visit Portsmouth Plus Group for an Echocardiograme.The Cardiac Sonographer was excellent, he reassured me throughout the procedure what would happen. After the procedure he said my results would be at my doctors within a week. I phoned my doctor after just over a week and spoke to a receptionist, she said no results were in but check on the NHS App in a few days. I checked but nothing was there so I phoned the Practice plus group and got an answering machine, it said they were busy, leave a message and we will get back to you. Waited untill the following day and phoned again, same message, we are busy, leave a message. Waited three days and phoned again, same message, we are very busy leave a message. Up untill now nobody from the hospital has had the decency to call back.

Reply from Practice Plus Group Hospitals
Speedy referral and quick appointment for hip replacement. (I elected to go private, rather than continue in pain.) Very helpful, caring and competent staff, who did their best to make the experience as comfortable as they could.

Reply from Practice Plus Group Hospitals
Everybody was so friendly and helpful.
The facilities were clean and in good order.

Reply from Practice Plus Group Hospitals
Very good service however you said you would send me a copy of my consultation and medical notes and I still haven’t received them. Otherwise I would have given you 5 stars.

Reply from Practice Plus Group Hospitals
Had great treatment every time I come to the hospital
Friend staff and they make me fill wel

Reply from Practice Plus Group Hospitals
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