PRAI Beauty UK Reviews 

175
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skincare ranges for their luxurious textures, non-greasy formulas, and noticeable improvements in overall skin health, hydration, and firmness. Reviewers also emphasize the exceptional quality of the items, noting that consistent daily use brings real, visible results that transform their routines. Buyers are equally satisfied with the website functionality, describing the general ordering process as extremely smooth, quick, and very easy to navigate. However, some people mentioned frustrating experiences regarding delivery services, reporting delayed shipments, long refund waits, or external couriers completely failing to deliver packages properly.

What people talk about most

Product

Reviewers mention positive satisfaction with the skincare products, noting that creams and serums absorb... See more

Quality

People report positive experiences with quality, noting that the formulations help improve skin texture,... See more

Delivery service

Consumers find delivery service to be positive, highlighting efficient, fast, and prompt shipping with items... See more

Order

Clients share satisfaction on order processes, noting that everything goes smoothly and products are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the PRAI meno products especially the toner and crème gel day moisturiser. I’ve used this for a few years now and my skin is problem free, smooth and glowing! The gel formula absorbs very wel... See more

Rated 5 out of 5 stars

I have been using Prai products for well over a year now and I can't rate them enough. I turned 60 in 2025 and have always tried to take care of my aging skin and I love the sun so it needs lots of m... See more

Rated 5 out of 5 stars

This leg serum is the best , l have tried many doesn't come off blends easily evens out your legs washes off your hands no need for gloves the best l have ever used would highly recommen... See more

Rated 5 out of 5 stars

Fantastic products! ( #147463) As a woman in her mid 50s experiencing the MENOPAUSE!! I’ve been using the MenoGlow products for a while now and the difference in my skin is amazing. Really helps w... See more


Company details

  1. Beauty Product Supplier

Written by the company

The UK's No1 Neck Cream. Clinically proven results in 7 days.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(175)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products.

I have been using the Platinum Lift & Firm face creams day & night for 3 years and over that time I’ve noticed a marked improvement in elasticity, very few lines and firmness of not only my face but neck & décolletage area. I’m 76 and people comment on my good looking skin. All thanks to Prai products.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Neck cream

Neck cream absolutely fantastic would not be without this. My age 65 years wished I had discovered this ten years ago

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Trial sizes day and night neck cream- I’m a fan!

Firstly, the customer service is outstanding, having emailed about a general enquiry, I had an almost immediate and satisfying reply. Unheard of these days with most online retailers.
Secondly, the products. I ordered the day and night neck cream in the small sizes to trial as I’m normally a medik8 and Sarah chapman committed fan. I have to say, the neck cream is amazing. Fabulous smell, perfect consistency which soaks in like a dream and the most important thing being I can already see a difference after 5 days of applications of the day and night cream. I’ve now ordered the full sizes in both. I look forward to using every morning and night!
I’m nearly 50 and I’m hoping to continue to see the benefits ! Order- 144 095

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Order number 143989

Order number 143989.
I'm really enjoying the products so far and they are such good value for money. Delivery is always very fast too which is great. Overall delighted with the products and service 😊.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Best purchase I’ve ever made.

I don’t usually write reviews but thought I would give my opinion on prai throat and décolletage cream. This cream really does work, I had a deep line around my chest, which i hated, and you definitely can’t see it anymore. I have been using this cream since it first launched in the UK and will continue to do so. I love it!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I wouldn't use anything else

I was asked to write a review so I thought I'd better tell the truth. I've been using Prai Throat and Decolletage cream and serum for years and will continue to do so. I wouldn't use anything else. They are the only products that help those delicate areas.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Tried and loved

Tried the neck cream because of favourable reviews in magazines - started with a small pot and loved it so much I ordered the larger size the next week. Website is easy to use and recieved regular updates from the company - now ordered the face cream too

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

The best.

143418 order no. Love PRAI AND CATHY.PRODUCTS GREAT ALWAYS GETTING LITTLE OFFERS . FRIENDLY ADVICE.NO WORRIES OF RETURN.EXCELLENT PRICES.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

No more wattle!

I’m 66 and have used many different products over the years. I realised that they hadn’t been as effective as I had hoped when, during a farm visit with my 5 year old granddaughter, she asked what a hen’s wattle was and then asked if that’s what I have too!! Needless to say, I started to look for a new skincare regime and that’s when I came across PRAI
It did take a while to see a significant improvement but with a combination of the Throat and Décolletage Creme and Serum, I certainly have now. I even feel confident enough for another farm visit!

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Prai Best Value, Best Products

I have been using Prai products for some years now, what can I say they are the best. The neck cream is second to none, I have used several more expensive ones, but they are not a patch on this one. I love their Platinum face serum, so smooth, leaves skin feeling so soft, yet firm.
This company puts their customers at the forefront of their business, and they are willing to help if you have any queries/issues.
Order No #143346

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Never without this creme

I've been using Prai for many years and I think its the reason, that at the age of 63 I do not have any lines on my neck and very little crepey skin. It smells lovely, very gentle fragrance and is absorbed very quickly. This product is my, 'can't live without' treat. Non negotiable.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Super skincare

I have been using PRAI skincare for a couple of years and have noticed a definite improvement in my skin. PRAI also have fabulous regular offers and really good customer service.

February 14, 2026
Unprompted review

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