Precious London Reviews 208

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Always a delight to visit Precious-London (in real life or online!) for unusual and stylish pieces. Kate and Sarah’s selections and suggestions are always perfect for your specific occasion - and for... See more

Company replied

Rated 5 out of 5 stars

Beautiful dress. Super thrilled. Saw in window in Columbia Road but store closed due to Covid. Ordered online and delivered within 3 days. Beautifully wrapped and crease free. I actively try to s... See more

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Rated 5 out of 5 stars

I love this shop!!! This is my go to shop for that amazing something for a special event, quirky casual clothes and off the high street work dress...and more.... As a Precious customer of some 10 yea... See more

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Rated 5 out of 5 stars

Probably the best boutique in Spitalfields? Precious is a lovely boutique. It stocks up to date fashion items that are good quality and reasonably priced. It is a delight to shop here and update your... See more

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Company details

  1. Women's Clothing Store

Information provided by various external sources

Precious, two stores in East London and an online webshop for the modern woman. Clothes, jewellery, gifts, and accessories from a range of designer brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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Rated 5 out of 5 stars

Great selection

Bought a lovely pink shirred-top summer dress. Easy to wear - so light and comfy in the warm weather. I’ll be taking it on holiday with me. Precious has a great selection of items. There’s always something that I have my eye on.

August 26, 2022
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Reply from Precious London

Thank you for your review Helen and enjoy wearing your new dress.

Rated 5 out of 5 stars

Precious have a fantastic website and…

Precious have a fantastic website and were so professional , quick in delivery and responsiveness to my email. Totally recommended

May 2, 2022
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Reply from Precious London

Thanks so much for your review and recommendation Lucy, glad we were able to be of service. Kind regards Kate

Rated 5 out of 5 stars

Great personalized service

The size I ordered was out of stock, so they substituted for a smaller size, explaining that the shirt was oversized and would probably work. It did, and I was very happy not to miss out on the item altogether if it had not been included.

April 8, 2022
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Reply from Precious London

Hi Julie, many thanks for the review and so pleased our size recommendation worked out well !

Rated 5 out of 5 stars

My friend and I found Sarah,sales…

My friend and I found Sarah,sales person at Precious to be friendly and very helpful. I tried on several dresses before I found the perfect one for me.It needed a little alteration which was no trouble and didn't cost me any more money.

April 1, 2022
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Reply from Precious London

Thank you for the review Marilyn, so pleased Sarah was able to help with your perfect dress.

Rated 5 out of 5 stars

Always a pleasure ordering from…

Always a pleasure ordering from Precious. Waiting for the new season is exciting. Easy to order and quick reliable service.

March 6, 2022
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Reply from Precious London

Thank you for the review Niki x

Rated 5 out of 5 stars

Nice clothes

Nice clothes, fast delivery!

March 3, 2022
Unprompted review
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Reply from Precious London

Thank you so much for your review and delighted you were happy with the service.

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, efficient and quick delivery, many thanks

March 2, 2022
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Reply from Precious London

Thank you for your review and delighted to hear you were happy with our service

Rated 5 out of 5 stars

Always great quality and variety of…

Always great quality and variety of clothes and great delivery service

January 26, 2022
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Reply from Precious London

Thank you so much for your review and happy to hear you were pleased with the service Kate

Rated 1 out of 5 stars

Disappointing service

Really disappointing. Originally bought a dress from precious via trouva which was from this company.
4 days later was told not in stock. Not giving me enough time to purchase anything else for a Christmas party.
However dress re-appeared on the website few days later so snapped it up. Again to be told the next day not in stock.
So basically really messed me about.
So 2 transactions of £90 gone from bank account…. Had to wait usual 5 days to be reimbursed for £180 not giving me the opportunity to hit anything else.
Unfair and unprofessional. Was offered 10% of another purchase as “sorry”.
This would barely cover postage. It’s a no from me.

December 3, 2021
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Reply from Precious London

Hi Stephanie, I'm very sorry to learn of your failed order. Unfortunately we were in the process of moving premises at the time. My colleague and I searched everywhere for the dress which we had both seen recently to fulfil your original Trouva order but without success. We can only conclude that it had been stolen from the shop. Unfortunately when the Trouva order was cancelled the item was automatically re stocked on our own website which allowed you to purchase it for a second time, however there was no dress available as there was only one piece left. It is extremely unusual for this to happen. We are a small independent retailer and know all our stock, I can only apologise again for the inconvenience that you experienced and confirm that we will offer you a 10% discount on a future purchase. With kind regards Kate

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery. Well packaged.
Love my clothes.

November 25, 2021
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Reply from Precious London

Thank tog for your review Emma delighted to hear you were happy with the service Kate

Rated 5 out of 5 stars

Excellent

Excellent. Great service.

November 17, 2021
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Reply from Precious London

Thank you for your review and delighted you were happy with our service.

Rated 5 out of 5 stars

Excellent quick service and good…

Excellent quick service and good wrapped nicely . Love the sequinned knitted vest, stunning . Thank you 🙏🏻

November 10, 2021
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Reply from Precious London

Thank you for your review Catherine delighted to hear you were happy with our service, kind regards Kate

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