Precise Surveyors Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, friendly, and highly knowledgeable staff who deliver thorough surveys and detailed reports. People particularly value the prompt communication and quick response times, especially the comprehensive follow-up calls to discuss findings and address any concerns. Many felt significantly reassured and well-supported throughout their property purchasing journey, finding the service made stressful processes much easier and less daunting. Reviewers frequently express their strong recommendation for the company and their clear intention to use their services again for future needs, citing their expertise and helpfulness.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent from start to finish... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting efficiency, promptness, and expertise.... See more

Customer communications

Customers had positive experiences with contact, noting excellent communication throughout the process.... See more

Response time

Reviewers mention positive feedback about response time, consistently describing the experience as efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Our surveyor Matt was phenomenal from start to finish!

Our surveyor Matt was phenomenal from start to finish! It was easy to book. Matt contacted us before the survey to see if there was anything specific we wanted focus on. He then conducted the survey, he couldn't get access to the loft so he offered to return 2 days later. Matt called me the same day of the survey as he knew I was anxious due to a previous sale falling through to reassure me and let me know what to expect on the report. Matts report was thorough and explained everything. We had the report the same day the loft was checked and Matt called a couple of days later to talk through it in detail. I honestly couldn't fault anything about our experience! Our survey was quick, informative and easy to understand! Thank you Matt! 😊

August 20, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Chelsea, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Most comprehensive and detailed survey…

Most comprehensive and detailed survey by Matt. Offer of on-going assistance most appreciated.

August 13, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Derek, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

A great company I can highly recommend

A great company I can highly recommend. Kerry was super helpful to talk me through the different levels of surveys, including the help 2 buy which can be complicated. Jamie, the surveyor made a note of particular concerns with the property prior to the survey and was available to discuss the report afterwards too. A great service overall.

August 7, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Diane, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great experience

Great experience with precise surveyors, as first time buyers its a very exciting for scary process, precise surveyors provided great communication, website is great to use, updated regularly and the report is thorough and easy to navigate. Would definitely recommend and use again in the future.

August 1, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Becky, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Superb

Matt was always on hand via email or phone. The company were brilliant with vendors and the report was thorough and provided quickly with superb attention to detail. Helpful from start to finish.

August 12, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Jonty, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Positive supportive experience

Had a really great positive experience. We had never had a surveyor before (we wasn't advised correctly when brought first house). As soon as phoned to book I was polite greeted and everything was explained to me on the phone how it worked etc. Good communication throughout up to date information when survey scheduled and completed. When had the completed form it blew my mind so I sent a message online asking if the surveyor could contact and explain. Within 10 minutes I had a phone call and everything was explained in detail also had a follow up call 3 days later.
Truly amazing supportive service

August 12, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Ellenor, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great service, would recommend

Great communication, competitive price, had the report back the following day. Couldn’t ask for better service.

July 24, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Jess, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

detailed survey

detailed survey highlighted all the areas of concern which aided in providing a refurbishment plan of which areas to target first.

July 29, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Michael, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Very highly recommended.

From the moment I made the call to Precise Surveyors I knew I had made the right choice. Kerry is very friendly and polite and explained the process and how it works brilliantly. Jamie surveyed the property and the photos he provided along with the descriptions and advice were excellent. The follow up emails and the phone call to talk through the survey in even more detail with Jamie was also excellent. They also have a way to check the process of how things are proceeding with a step by step visualisation upon logging into your account. I would definitely recommend Precise Surveyors to anybody. 5 stars.

August 1, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Craig, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors

Rated 5 out of 5 stars

Level 2 Homebuyers Survey

Jamie T carried out our homebuyers survey on a property that we're purchasing. The survey report provided far greater information than what I expected based on other example survey reports that I had looked at before deciding to engage with Precise Surveyors. Photos were included in each of the sections to assist in articulating the information being provided, there was even aerial photos of the roof and chimney. Jamie followed up his appointment with a phonecall to discuss points raised and offered advice where applicable.

The quote, payment and report is submitted via a portal which is very user friendly. All progress updates are fed through the portal and via a short text.

I would highly recommend Precise Surveyors and will use them again should the need arise

July 23, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Lisa, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors

Rated 5 out of 5 stars

Excellent choice for a home survey

Excellent costumer communication, the team are very professional. Matt our surveyor kept us in the loop at all times, he was available to answer any questions we had and keen to offer further support if needed.

July 10, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Della, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors

Rated 5 out of 5 stars

Excellent company.

They were very friendly, professional and approachable. The survey was completed to a high standard. It was fully explained and expanded on when I enquired about the concerns raised. Jamie was very thorough and helpful. I was very pleased with the overall service.

July 19, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Bindy, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, very knowledgeable, extremely engaging and helpful. Wouldn’t hesitate to recommend and would be using them anytime I buy a property, the services have saved me a great deal of heartache post purchase.

July 21, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Louise, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors

Rated 5 out of 5 stars

Excellent service from Precise

Excellent service from Precise. Jamie has been very communicative from start to finish. The communication has been clear and regular throughout. The final report was very thorough and very easy to navigate and understand, this was followed up by a phone call to talk through all points and issues raised along with call outs for our solicitor to follow up. Would definitely recommend and use again Thank you

July 10, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Adrian, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors

Rated 5 out of 5 stars

Quick, Easy & Thorough!

Quick, Easy & Thorough!

I don't write reviews usually, but I was genuinely really impressed with precise surveyors.

The process of booking was quick and easy.

Instructed and paid on 24th June, survey booked and completed on July 1st. Jamie had our report ready for July 3rd.

All much quicker than I anticipated but the quality was still there. My lvl 2 homebuyers report was well written, highlighted the issues & potential remedies clearly along with being more thorough than I expected.

The roof was covered in good detail considering I hadn't paid the extra for the drone coverage.

However the pole camera photos were great. They captured all the guttering, the chimney stack and a repair not visible from ground level.

Jamie followed up with a phone call a couple of days later which I missed and followed up again the following week without me prompting.

Obviously eager & cares for his work, which goes a long way. Would definitely recommend and would use again.

Thanks!

July 1, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Kane, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors.

Rated 5 out of 5 stars

Highly Recommend

We're in the process of buying our first home and were looking for a surveyor to do a level 2 survey on the property we are purchasing. We picked Precise Surveyors based on reviews we read so it is only right that we add to these reviews.

Organising the survey was super easy with being able to book online, the message portal is also really handy to keep up to date.

The date was arranged with the estate agents and Matt assigned to complete our survey. I had an email introducing himself and asking if there was anything we had noticed and wanted to look at specifically which was great as we had noticed something. The survey was completed on the date and time arranged and we received notification that it had been done which puts minds at ease. The report was received really quickly and is very easy to read with supporting high quality photos.

I had contact with Matt afterwards and was able to ask questions and advice.

I can't recommend Precise and Matt enough, should I ever wish to purchase a house again in the future I would definitely use them again!

July 3, 2024
Unprompted review
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Reply from Precise Surveyors

Dear Amie, Thank you so much for leaving a five-star review of our service. The surveying team is delighted to receive your feedback. Best wishes, All at Precise Surveyors.

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