Horrible customer service, its hard to communicate with their team and then to find out they dont have the part + they just wasted 20 minutes talking to them about the part they already know about. Wo... See more
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I ordered an FTS Glide (cable weight system) on December 20, 2025. It's been 4 full weeks, and the only communication I've received from the company was when I reached out 2 weeks ago. The customer s... See more
Precor needs to support their online sales department better with their traditional sales. It took a long time to get a shipping notice from precor - long enough to warrant a phone call. That call t... See more
Company replied
Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us inst... See more
Company details
Information provided by various external sources
Precor Home Fitness sells the best fitness equipment brands at the best prices. Ellipticals, Treadmills, Home Gyms, Exercise Bikes, Rowers, Weights, and More.
Contact info
14725 NE 20th St, 98007, Bellevue, United States
- (888) 338-9899
- info@precorhomefitness.com
- precorhomefitness.com
1.7
Bad
484 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service!
Bought a Precor elliptical about 6 years ago and my husband and I love it. I decided to try a cardio strider that I bought at Precor. After using the strider for a week, I realized it aggravated my pinch nerve in my back. Precor returned the machine with no hassle. Thank you Precor!!
July 4, 2019
Unprompted review
Clerk was knowledgeable and helpful
July 4, 2019
Unprompted review
Sales staff was friendly and helpful
Sales staff was friendly and helpful. Delivery went smoothly.
July 4, 2019
Unprompted review
We went looking for a nice rower that…
We went looking for a nice rower that would be used for a tall person. The sales person directed us to the unit we bought, made pickup very flexible. We were in and out and now have an amazing rower from a local manufacturer.
July 4, 2019
Unprompted review
everything went OK
July 4, 2019
Unprompted review
Excellent service
July 4, 2019
Unprompted review
Great service and very professional
July 4, 2019
Unprompted review
Great service
July 4, 2019
Unprompted review
Susan and her son were amazing and…
Susan and her son were amazing and super helpful. I have purchased all of my home gym equipment at this store and will continue to do so. They have went above and beyond what any other store would do and they stand behind their products! For example, my home gym cables wore out after many years of use and the store worked closely with Inspire to replace the cables at no cost to me!
July 4, 2019
Unprompted review
Excellent machine
Excellent machine. Very smooth and no impact allows my wife and I to workout without the joint pressure interfering with our sessions.
July 4, 2019
Unprompted review
Very happy with the treadmill
Very happy with the treadmill. Glad we went with the Precor.
July 4, 2019
Unprompted review
The representative at Precor was…
The representative at Precor was extremely helpful, and knowledgable. He is a personal trainer and has used the rower and elliptical I purchased. Highly recommend this store!
July 4, 2019
Unprompted review
Not pushy and honest information
Not pushy and honest information. We felt like JT really listened to what our exercise needs were and shared the equipment that would suit those needs and fit our budget.
July 4, 2019
Unprompted review
Percor Home Fitness is amazing
Percor Home Fitness is amazing. I bought a True Treadmill from them. the service is prompt and the delivery was "White Glove." I highly recommend them!
July 4, 2019
Unprompted review
I know it will be quality stuff I get…Recent Purchase.
I know it will be quality stuff I get when I deal with Home Fitness!!
July 3, 2019
Unprompted review
Everyone was knowledgeable and and…
Everyone was knowledgeable and and helpful.
July 3, 2019
Unprompted review
Price was
I bought a Concept 2 Rower. The pricing was the best I could find and it came in a timely way. I was very happy with my experience.
July 3, 2019
Unprompted review
Bought a massager that doesn’t work
Bought a massager that doesn’t work
Living out of town
I have to send it back to dealer to get it sorted out closer to me
Really
Customer Service is about you solving my issues
You did get my money
July 3, 2019
Unprompted review
Reply from Precor Home Fitness
We're sorry for the inconvenience, please call us at 888.338.9899 and we'd be happy to help you get the issue resolved right away. HyperIce can also assist in repairing or replacing your unit if you'd prefer to contact them directly at 949.565.4994
Best equipment and customer service…
Best equipment and customer service world wide!
July 3, 2019
Unprompted review
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