Diabolical returns process and non existent customer service
Diabolical returns process and non existent customer support.
They completely and utterly ignore all attempts to contact them.
USE THIS COMPANY aAT YOUR OWN RISK.
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Diabolical returns process and non existent customer support.
They completely and utterly ignore all attempts to contact them.
USE THIS COMPANY aAT YOUR OWN RISK.
My husband ordered several swimsuits for me to try on, after trying them all on I picked the ones I liked and wanted to send the rest back. He emailed the company requesting a return label and they offered 20% of the original price back, my husband declined and then got another offer of 40% of our money back. Also wanted to add that they don’t respond in a timely fashion and also state on their website that you only have 15 days to return the items to get a refund. After much debate and patience on my end they offered us 75% of our money back just to keep the swimsuits. 10/10 don’t recommend this company , you have to pry information out of the customer service. Cute suits but definitely not worth the hassle .
We received the item which wasn’t too bad, just very ill fitting, I emailed requesting a full refund, received a response saying I could keep the item and have a 20% refund, I replied to refuse as I wanted a full refund. I still haven’t received a response after 5 days, so will have to now open a dispute with my bank, as sent a few more emails again but with no response
Items are crap poor quality, trying to return two items ,there just keep sending same emails over & over again asking for same details, I think this is a scam site avoid at all costs ive been robbed of over £70, pounds, there's no help at all , stick to the brands you know ,,this is a scam for over priced tacky items not the same as on the web site , you will be disappointed & then robbed
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