I decided to stay, with Swinton, as their price, had not changed from the previous year. Also taking breakdown cover, as my AA policy, had risen considerably, and it saved me, nearly £100, for the yea... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to contact….. person I spoke to was very explicit….. good value Car Insurance Cover….. They offered to quote for our Home Cover next year ….. will definitely get in touch when Renewal is due.
Company replied
I found it easy and convenient to buy my insurance which was great because I'm normally so busy it's difficult to find the time. This was a no nonsense solution and I'd be more than happy to recomme... See more
Company replied
Hi there I can tell you that my experience with premFina they were very impressed and honest with me so keep up with the good work and you will be alright thank you very much Ronald 😊
Company replied
Company details
About PremFina
Written by the company
Agile. Customer-focussed. Disruptive.
We’re PremFina, a tech-led provider of premium finance. We help to spread the cost of insurance premiums through affordable monthly instalments and are revolutionising how people pay for insurance.
What makes us different?
Legendary people: With a combined experience of 80 years in premium finance within the leadership team alone, it’s safe to say we know our markets. We combine this expertise with colleagues who are passionate about delivering the right outcomes, have a growth mindset and are empowered to make the right decisions.
Customer-obsessed: Customers are at the heart of everything we do, and we bring our knowledge and innovative technology together to create seamless experiences for them. This means an effortless sign-up and access to the funding they need. With simple, easy and ‘digital first’ ways to pay, renew and get the latest updates on their accounts, whichever channel they choose to engage through.
Brilliant tech: Having robust, scalable and flexible technology is central to our ability to provide affordable, flexible funding and to continue to deliver a high-quality, customer-centric digital experience. We learn fast, move quickly and offer full flexibility across the entire customer journey.
We’re a fast-growing team, and together we exist to help customers, empower our partners and transform the insurance industry for the better.
Customers who wish to discuss their insurance policy should contact their broker or intermediary in the first instance.
We’re PremFina, a tech-led provider of premium finance. We help to spread the cost of insurance premiums through affordable monthly instalments and are revolutionising how people pay for insurance.
What makes us different?
Legendary people: With a combined experience of 80 years in premium finance within the leadership team alone, it’s safe to say we know our markets. We combine this expertise with colleagues who are passionate about delivering the right outcomes, have a growth mindset and are empowered to make the right decisions.
Customer-obsessed: Customers are at the heart of everything we do, and we bring our knowledge and innovative technology together to create seamless experiences for them. This means an effortless sign-up and access to the funding they need. With simple, easy and ‘digital first’ ways to pay, renew and get the latest updates on their accounts, whichever channel they choose to engage through.
Brilliant tech: Having robust, scalable and flexible technology is central to our ability to provide affordable, flexible funding and to continue to deliver a high-quality, customer-centric digital experience. We learn fast, move quickly and offer full flexibility across the entire customer journey.
We’re a fast-growing team, and together we exist to help customers, empower our partners and transform the insurance industry for the better.
Customers who wish to discuss their insurance policy should contact their broker or intermediary in the first instance.
Contact info
Tintagel House, 92 Albert Embankment, Vauxhall, SE1 7TY, London, United Kingdom
- info@premfina.com
- premfina.com
4.6
Excellent
7K reviews
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Reply from PremFina
Good morning Soufiane,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Andre,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Peter,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Steve,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Kelly,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Don’t get old that’s what I say!
Found completing forms hard cos not that au fait with doing things on phone rather than on paper. Not as computer literate as the youngsters.
April 20, 2026
Reply from PremFina
Good morning Jenny,
Thank you for taking the time to leave us a review.
I have amended your preferences to receive all your documentation via post in future, and have re-sent a copy of your original documentation via post for your reference.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Thomas,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
After trying to find out why my direct wasn't paid, Premfina's " Cia " Fixed it all.
After trying to find out why my direct debt wasn't paid. I was lucky enough to get "Cia " to explain everything to.
Brilliant Professional work done by this Lady.
In no time at all, this Lady had found the problem, sorted it out, and now I don't owe any money.
People like this should keep your company doing well for a long time to come.
Thank you " Cia " for taking the stress out of this problem.
and helping me to find the solution.
Your's
Ned De'Niro.
April 20, 2026
Reply from PremFina
Good morning Ned,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Michael,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Very easy to use
Very easy to use. Good online deals and very helpful staff if you have any questions
April 20, 2026
Reply from PremFina
Good morning Lynsey,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Jason,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Ellie-May,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Adrian,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Very helpful and prompt service
April 13, 2026
Reply from PremFina
Good morning,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Renewal was straight forward and great…
Renewal was straight forward and great service
April 13, 2026
Reply from PremFina
Good morning Mr Wallwork,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Good service
April 17, 2026
Reply from PremFina
Good morning Dora,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
It was easy to renew
April 13, 2026
Reply from PremFina
Good morning,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
The service was second to none
The service was second to none. I couldn't have asked anymore. Everything went so smoothly.
Thank you for everything.
April 13, 2026
Reply from PremFina
Good morning John,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
The whole process was quick and well…
The whole process was quick and well explained a good service .
April 13, 2026
Reply from PremFina
Good morning Gary,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
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