Premier Home Pros Reviews 

1,365
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly professional, knowledgeable, and thorough in their work. Many people highlight the excellent service, noting the efficiency, carefulness, and cleanliness of the work performed. Reviewers frequently express satisfaction with the final results, often describing their new installations as beautiful and well-done. However, some customers also noted concerns regarding product quality, such as cheap finishes, mismatched samples, or issues like buckling floors and leaking showers. A few other people also felt that there were problems with job completion, including uninstalled moulding, non-functional showerheads, or delays in finishing the work.

What people talk about most

Staff

Consumers generally report positive experiences with the staff, highlighting their professionalism,... See more

Service

Users describe positive interactions with service, highlighting professional, thorough, and kind installers... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction with the final result,... See more

Quality

Customers had ambiguous experiences with quality, with many expressing satisfaction with the workmanship,... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with some customers expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jay and his assistant were very thorough and careful while they worked. These two are excellent representatives of your company. They reacted very easily and calmly when something out of the ordinary... See more

Company replied

Rated 5 out of 5 stars

Premier Home Pros are truly professional. 2 teams worked hard to fully refit my family bathroom using excellent materials. They also installed new stone tiles on my kitchen floor. After each of these... See more

Company replied

Rated 5 out of 5 stars

We just bought a walk in tub shower combo today! Very excited as I have body pains. The representative David S. with Minnesota office is excellent, very personable. Kevin S. from the main office w... See more

Company replied

Rated 5 out of 5 stars

Chris is very passionate about his work! His work ethic is something rare these days! William and Chris worked very well together…both are very nice considerate and listened to concerns and explained... See more

Company replied


Company details

  1. Remodeler
  2. Bathroom Remodeler
  3. Flooring Contractor

Written by the company

Fast, affordable, and beautiful home renovations start here. Premier Home Pros specializes in bathroom remodeling and flooring designed to transform your home without long timelines or high costs. From walk-in showers and tub-to-shower conversions to durable luxury vinyl plank and tile flooring, our team delivers high-quality results with a smooth, hassle-free experience. Homeowners choose us for expert design guidance, premium materials, and professional installation backed by national service and support. We make it easy to upgrade your home for comfort, style, and long-term value—on your timeline and within your budget. 📍 Bathroom Remodeling 📍 Flooring Solutions 📍 Fast Turnarounds • Honest Pricing • Beautiful Results


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(1,365)

799 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an amazing experience with our flooring project …

We had an amazing experience with our flooring project from the time Mike & Mick walked into our home, they were very knowledgeable about the product, explained the process to us, was not pushy like most sales people, that alone made us feel comfortable in making our decision without having to go any further in looking at other flooring companies! It was a pleasure working with Edgar, our installer, he is very friendly & polite, he went above & beyond to do everything to make our flooring project go as smoothly as possible, I would highly recommend him & Premier Home Pros to anyone needing work done, he is truly a professional & very good at what he does!

May 11, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Mike, Mick, and Edgar made your flooring project such a great experience, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Juan and Orlando did a very nice job

Juan and Orlando did a very nice job. Both were hard working and sought our input when needed. I would recommend Premier when asked.

May 5, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Juan and Orlando did such a great job and truly appreciate your recommendation.

Rated 5 out of 5 stars

Don and his crew were very professional…

Don and his crew were very professional and did an excellent job on my walk-in shower.

May 11, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Don and his crew did an excellent job, and we’re so glad you love your new walk-in shower.

Rated 5 out of 5 stars

Beginning to End 10/10

From the initial sales consult to the prep and install everything was exceptional. Great people and smooth process...and a new bathroom we can be confident was done right. Thank you!

May 11, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you had such a smooth experience and love your new bathroom.

Rated 5 out of 5 stars

The installer communicated very well…

The installer communicated very well and consulted with me first before making any changes

May 9, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled your installer kept you informed and made sure you felt comfortable every step of the way.

Rated 5 out of 5 stars

Professional Bath!

We have a beautiful bathroom and owe it all to the installers of Premier Home Pros. They were precise in detail and professional in their workmanship. The products they used were the top of the line. We are pleased and highly recommend Premier Home Pros.

May 8, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you love your beautiful new bathroom and truly appreciate your recommendation.

Rated 5 out of 5 stars

Personal

Personal. Experienced. Product samples were great to look at & feel. Very pleasant company!

May 8, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled you had such a pleasant experience and enjoyed exploring the product samples.

Rated 5 out of 5 stars

Kevin and Sammy were awesome!

Kevin and Sammy were awesome!! Friendly, funny but professional and knowledgeable!! Did a wonderful job from beginning to end! Explained everything they were doing and left house clean.
Highly recommend them as installers

May 7, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled Kevin and Sammy made the experience so great, and we truly appreciate your recommendation.

Rated 3 out of 5 stars

FACTS

FACTS: 1-Shower valve was not put in place quoted, discussed and shown w install team, 2-drain pipe installed on an angle causing backflow, 3-first team left multi tool blades, utility knife blades, shower curtain rings (not even mine) and other garbage on my lawn, 4-glass took a long time to get but install (2nd team) was good

March 31, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you for your feedback. We’re sorry to hear about these issues and the frustration this caused. Please contact our customer service team at 734-224-2779 so we can address your concerns.

Rated 5 out of 5 stars

Michael and angelo are to very nice…

Michael and angelo are to very nice guys did a great job and cleaned up after themselves.and answered all my question i asked. They left my home like they were even here.

May 5, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled Michael and Angelo did a great job and left your home looking spotless.

Rated 5 out of 5 stars

.Top notch employees

The workers were very attentive to details and stay busy until the job was done. They kept us informed on how they were doing and were very nice. They left every thing neat and clean. They showed me how to operate the tub and explained warranty to me. These young men were courteous, polite, and payed attention to detailed in there work. They cleaned up everything when done

May 6, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled our team took such great care of your project and made the whole experience smooth and enjoyable.

Rated 3 out of 5 stars

The sales and installation teams were…

The sales and installation teams were good. However, the contact arranging the installation was not pleasant and there was a big time lack of coordination with the installation. Still waiting on the shower door to arrive and then be installed. Would think that everything would need to be received before installation would be scheduled. That was not the case and seems to not be a productive way to work with customers as well as the installation crews.

May 4, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you for your feedback. We’re glad the sales and installation teams did well, and we’re sorry for the coordination issues and delay with your shower door. Please contact our customer service team at 734-224-2779 so we can help address this.

Rated 5 out of 5 stars

Am very happy with the purchase and…

Am very happy with the purchase and installation and would recommend Premier Home Pros to family and friends. The installation team is very helpful and informative with all operations. My tub arrived and was installed when promised and clean up very good. Everyone is very caring

May 1, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you’re so happy with your new tub and truly appreciate your recommendation.

Rated 5 out of 5 stars

Our installer was very good at what he…

Our installer was very good at what he is doing. He took great care in the details of the project. He is friendly and yet professional as well! I would highly recommend him to anyone!

May 6, 2026
Unprompted review
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Reply from Premier Home Pros

Thank you so much for the kind words. We’re thrilled your installer took such great care of your project, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. I Love my new bathroom it’s like I stepped into someone else’s house. Very professional, nice and friendly guys. They did a superb job. Thank you for the make over!! It’s very much loved and appreciated.

May 5, 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you so much for the wonderful review. We’re thrilled you love your new bathroom and had such an amazing experience with our team.

Rated 5 out of 5 stars

Jared was great

Jared from Premier Home Pros fully discussed the project from start to finish

May 6, 2026
Unprompted review
Premier Home Pros logo

Reply from Premier Home Pros

Thank you for the feedback!

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