The quality of work carried out by Gaffer was second to none. We are thoroughly delighted with our new bathroom and would highly recommend him. The whole experience from start to finish was stress-f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Premier care did a fantastic job of our shower room, Tyler the fitter was very capable and worked like 2 people and nothing was too much trouble for him. The bidet toilet is amazing, perfect for peopl... See more
Company replied
Bogdan, the installer, was friendly and hardworking, starting as soon as he arrived. Based on our house being old, uneven walls/floors and the small space he had to work in, he has created a l... See more
Company replied
Completed in half the time estimated John the fitter worked so hard even refusing tea and refreshments, very professional courteous and polite. Cleaned up once finish hoovering up dust etc Sales... See more
Company replied
Company details
Written by the company
Our walk-in baths and walk-in showers are produced to the highest safety and quality standards, ensuring Comfort, Safety and Independence. We will assess your bathroom and your mobility needs to find the right bathing solution for you and your home. We will install your new bath and leave your bathroom in perfect condition.
Contact info
Units 20-21 Padgets Lane, B98 0RA , Redditch, United Kingdom
- 0800 280 0239
- enquiries@premierbathrooms.co.uk
- premiercareinbathing.co.uk
4.6
Excellent
776 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Premier care in bathing.are over and well ahead of their rivals.
Amy Gillian was fantastic, she kept me up to date on all that Ashley was doing, speaking of which,Ashley, fitter did a fantastic job, I have nothing but praise go the both of them… No Worries….
August 9, 2025
Unprompted review
Reply from Premier Care in Bathing
Hey BILL,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
With gratitude.
Great experience
From start to finish of installation premier bathing were brilliant. Their customer service lady Eve phoned everyday of the installation to make sure everything was OK, she was so helpful. I can not praise the fitter enough. Ashley was very hard working and a perfectionist. The professionalism and experience of all I encountered was beyond expectation. I am thrilled with my new bathroom.
August 4, 2025
Reply from Premier Care in Bathing
Greetings Jane,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
With gratitude.
Mobility Walkin Shower Installation
Mobility walk in Shower installed by Premier Care. We were extremely pleased with Craig for the initial design and Scott for the installation. The fitter Scott was excellent from start to finish. He consulted and advised us from start to finish on height of fittings etc. We would certainly recommend him. Thank you to Scott and Craig for a stress free installation.
August 4, 2025
Unprompted review
Reply from Premier Care in Bathing
Hello Ann,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Cheers.
Was very pleased with the results of…
Was very pleased with the results of Bath taken out and shower put in its place. Carl the fitter was very good.
August 15, 2025
Reply from Premier Care in Bathing
Hi Rosemary,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Warm regards.
A great experience
Nigel was friendly and cheerful. He got on with the job at hand and was good at what he did the result a great looking and functional bathroom that any one would be proud of. All in all a great experience
August 13, 2025
Reply from Premier Care in Bathing
Hello John,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
Best wishes.
Excellent workmanship
The fitter was punctual, polite and very hardworking. The quality of his work was outstanding.
August 8, 2025
Unprompted review
Reply from Premier Care in Bathing
Hello Mr,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.
Warm regards.
I was impressed with how attentive the…
I was impressed with how attentive the company was from when I first contacted them to when the job was completed. They also arranged for the waste to be collected very quickly after the job was finished. The shower is lovely.
Mike the fitter did a wonderful job. He worked non stop and went to a lot of trouble making sure that everything was just right for me. He always left everything clean and tidy each evening . He is a great asset to your company.
Thank you Mike.
August 7, 2025
Reply from Premier Care in Bathing
Hey Pauline,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Cheers.
Installing a walk-in shower.
MobilityPlus were engaged to replace a bath with a walk-in shower. They provided a good service from initial visit through to arranging for Graham Tier to come & install the new shower.
Graham did a great job over the 3 days he was here. He worked hard & took great care of the property, ensuring that he left the room immaculately clean at all times, & always ensuring he was explaining what was being done at each stage & that I was happy with everything & also involved in any decisions to be made along the way. Due to some incorrect estimates of measurements during the installation survey, Graham had to make some alterations / improvise along the way but he fully consulted me on these & made sure that the end results was fully satisfactory.
July 21, 2025
Unprompted review
Reply from Premier Care in Bathing
Hi Mike,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
Thank you again.
We are so happy with our new shower
We are so happy with our new shower. It has certainly made life easier. Keith did a 1st rate job of fitting our shower and cubicle. He was very friendly and kept us informed along the way. Thank you so much.
Annette & Robin
July 31, 2025
Unprompted review
Reply from Premier Care in Bathing
Hey Annette,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
With gratitude.
Brilliant workmanship from Callum…
Brilliant workmanship from Callum nothing to much trouble always kept us I the loop
August 5, 2025
Reply from Premier Care in Bathing
Hey Alasdair,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Best wishes.
Bathroom revamp
We got exactly what we asked for which was a complete transfomation of our bathroom which we had since moving in some 10yrs ago. The fitters were very good and finished off our bathroom to a high standard. Would not hesitate in recommending the company and fitters highly enough.
August 4, 2025
Unprompted review
Reply from Premier Care in Bathing
Greetings Roger,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
Thank you again.
High quality work and superb team.
Form the start to finish Premier Care in Bathing has been an amazing experience and would highly recommend them to others. The team was friendly, polite and very accommodating. Kane and his collogue that installed the bathroom were fantastic, friendly and very professional and the end result is an amazing bathroom. My reference no is 210601
July 30, 2025
Reply from Premier Care in Bathing
Hi Gemma,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Best wishes.
Our experience was great due to the…
Our experience was great due to the professional and experienced fitter Ashley. The company is doing well by employing high class fitters like Ashley. Thank you Ashley.
July 25, 2025
Unprompted review
Reply from Premier Care in Bathing
Greetings Carol,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
With gratitude.
Walk in Shower
The contractors were professional and carried out the work promptly. I was kept informed of timing. They kept my home clean, tidying up as they went. Arrived when they said they would. The experience could not have gone any better.
July 18, 2025
Reply from Premier Care in Bathing
Hi ASTRID,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Best wishes.
did everything they said they would do…
did everything they said they would do ,in good time
July 11, 2025
Reply from Premier Care in Bathing
Greetings Mrs,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Cheers.
Walk in shower installed from Premier…
Walk in shower installed from Premier Care, I was very pleased with the service from the planning, to the start and finish of the installation,
Mark their installation fitter I was very impressed with, how he removed the old bath and the old cladding then fitted the walk in shower upstairs in my home, on his own was remarkable, very pleased and a very nice man, can't praise Mark enough.
Elizabeth Condron
July 16, 2025
Unprompted review
Reply from Premier Care in Bathing
Hello William,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
If you know anyone who could benefit from our services, please don't hesitate to recommend us.
Cheers.
Wouldn't touch them rip off
Wouldn't touch them rip off they don't come when they say you pay for stuff they make you pay over the price for delivery of what you have already pay for there no help at all and very rude
July 15, 2025
Unprompted review
Reply from Premier Care in Bathing
We are sorry to hear that your experience wasn't to our standards. Please provide us with an account number or some details to help us locate you so we can investigate this. Alternatively, you can contact us on 01527 267 800 or at customer.service@MBGL.co.uk.
Great workmanship
Great workmanship. Keith was polite and very hard working and consulted us on height and positioning of seat, grab rails etc. He was also very helpful in fitting our new bathroom cabinet for us.
Yvonne rang each day to make sure everything was going to plan.
The only thing I can criticize is that we weren't told initially of any options with regard to extra bits to contain splashing eg extra door
(ref 207769)
July 10, 2025
Reply from Premier Care in Bathing
Hello Pat,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Your positive experience can be shared among friends and family. We'd love to serve them too.
Warm regards.
New bath with door and bidet toilet
Our fitter came on time and was with us Thursday till Saturday lunch time and did a great job he cleaned up as he went along and we are really pleased with the job
June 27, 2025
Reply from Premier Care in Bathing
Greetings Dennis,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Warm regards.
Use of reliable products.
Use of reliable products.
A fitter who knew what he had to do and did it well.
Took his time to get everything right and to my satisfaction.
July 3, 2025
Unprompted review
Reply from Premier Care in Bathing
Greetings Puzzled,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Best wishes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.