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Premierdeliveries Reviews 5,066

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TrustScore 4.5 out of 5

4.6

Logistics Service
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Review summary

Created with AI, based on recent reviews

Evaluating 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficiency and helpfulness of the staff, highlighting their polite and professional demeanor in interactions. Many people appreciate the excellent customer service, noting quick responses and effective problem-solving, especially when arranging or changing delivery dates. The delivery service is often described as prompt and well-communicated, with customers receiving timely updates and drivers being friendly and careful. However, some customers experienced issues with orders, including damaged items upon delivery or unexpected charges for previously free services. A few other people also felt that communication regarding delivery times was inconsistent, leading to missed deliveries or items being left in inconvenient locations.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the excellent customer service... See more

Staff

Customers consistently note positive experiences with staff, highlighting many agents and drivers as helpful,... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, efficient, and... See more

Customer service

Customers had positive experiences with customer service, often praising helpful, polite, and efficient... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very e... See more

Rated 5 out of 5 stars

Laiba was so helpful. I didn't realise my work schedule and she changed my delivery date at short notice. She was extremely polite, professional and helpful. I really appreciate all of her help. She w... See more

Rated 5 out of 5 stars

I have just had a king size bed delivered. The gentleman who delivered, Khushpreet Singh was very helpful, polite and friendly. A credit to Premier Deliveries. I was given his details, to thank him b... See more

Rated 5 out of 5 stars

What a lovely company to work with! Excellent customer service - Jafar Ali kept us informed on all delivery updates. The driver who delivered our bed did so with care and despite ours being th... See more

Company details

  1. Logistics Service

Written by the company

Expert 2 Man Logistics Delivering throughout the UK

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Jafar Ali

Jafar Ali !

Fantastic service 2 minute call to correct my own error no questions asked all my issues sorted. Top bloke

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

great staff

Abdul Rehman was very attentive and went out of his way to help with my query. Handled ber professionally.

Thank you

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

I spoke to a friendly lady called Laiba who booked by delivery slot very easily. It hasn't been delivered yet but so far so good.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service everytime

Love these guys they delivery to me every few years or yearly and honestly the customer service is always amazing and they are so tidy when they are assembling stuff for you also thank you again guys

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Heavy garden item

The delivery was absolutely perfect. Our item was delivered on time and with great personal service by ABU. He helped with the unpacking and spent time with us to ensure that there was no damage.

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

Lazy delivery company

I do not expect to have a shakedown on my doorstep for more money just because you cannot deliver to a door, I paid the company for delivery and expect delivery to be TO MY DOOR. Avoid using this company as they are lazy.

April 15, 2026
Unprompted review

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