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Premierdeliveries Reviews 

5,107
•
TrustScore 4.5 out of 5

4.6

Logistics Service
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Review summary

Created with AI, based on recent reviews

Considering 647 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness, politeness, and efficiency of the customer service team and staff, often highlighting their ability to resolve issues and adjust delivery schedules. Many people also appreciate the efficient delivery service, including promptness, clear communication about delivery times, and the pleasant demeanor of the drivers. However, some customers also noted issues with delivery, specifically drivers leaving items at the door or refusing to bring them to the intended room, even when previously agreed. A few other people also felt that some staff members were rude or unhelpful when dealing with complaints, leading to unresolved issues and frustration.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the excellent... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting its efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting helpful and efficient... See more

Order

People report ambiguous experiences with order, with some finding the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jafar Ali. From customer service was excellent, understood our challenges and change my delivery for a later window which made all the difference for our day during house moving. Spoke to customer ser... See more

Rated 5 out of 5 stars

I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very e... See more

Rated 5 out of 5 stars

Laiba was so helpful. I didn't realise my work schedule and she changed my delivery date at short notice. She was extremely polite, professional and helpful. I really appreciate all of her help. She w... See more

Rated 5 out of 5 stars

I have just had a king size bed delivered. The gentleman who delivered, Khushpreet Singh was very helpful, polite and friendly. A credit to Premier Deliveries. I was given his details, to thank him b... See more

Company details

  1. Logistics Service

Written by the company

Expert 2 Man Logistics Delivering throughout the UK

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,107)

656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Jafar Ali

Jafar Ali !

Fantastic service 2 minute call to correct my own error no questions asked all my issues sorted. Top bloke

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

great staff

Abdul Rehman was very attentive and went out of his way to help with my query. Handled ber professionally.

Thank you

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book

I spoke to a friendly lady called Laiba who booked by delivery slot very easily. It hasn't been delivered yet but so far so good.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great service everytime

Love these guys they delivery to me every few years or yearly and honestly the customer service is always amazing and they are so tidy when they are assembling stuff for you also thank you again guys

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Heavy garden item

The delivery was absolutely perfect. Our item was delivered on time and with great personal service by ABU. He helped with the unpacking and spent time with us to ensure that there was no damage.

April 18, 2026
Unprompted review
Rated 2 out of 5 stars

Lazy delivery company

I do not expect to have a shakedown on my doorstep for more money just because you cannot deliver to a door, I paid the company for delivery and expect delivery to be TO MY DOOR. Avoid using this company as they are lazy.

April 15, 2026
Unprompted review

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