Premierdeliveries Reviews 

5,117
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 668 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness and professionalism of the staff who often go above and beyond. Many people appreciate the efficient service, noting prompt communication about delivery times and the overall smooth process. Consumers consistently report a positive experience, often recommending the service. However, some customers noted issues with the delivery process. A few experienced drivers not delivering items to the agreed-upon room or being unhelpful. Additionally, some reviewers mentioned problems with order management, including unexpected delivery charges or poor communication regarding tracking and updates.

What people talk about most

Delivery service

Customers generally report positive experiences with delivery services, often highlighting helpful and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Service

Reviewers mention positive feedback about service, with many describing it as great, excellent, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Order

People report ambiguous experiences with order, with some customers finding the website easy to navigate for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Iqra provided excellent customer service. She was so friendly, professional and helpful, and went above and beyond to try to get me an earlier delivery to suit my schedule. I would absolutely recommen... See more

Rated 5 out of 5 stars

I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very e... See more

Rated 5 out of 5 stars

Called yo give 3 hrs time slot day before delivery was due. Messaged day of delivery advising next drop. Great service x

Rated 5 out of 5 stars

I have just had a king size bed delivered. The gentleman who delivered, Khushpreet Singh was very helpful, polite and friendly. A credit to Premier Deliveries. I was given his details, to thank him b... See more


Company details

  1. Logistics Service

Written by the company

Expert 2 Man Logistics Delivering throughout the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,117)

670 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

This delivery company wowed me with their top notch delivery services 👌 They communicated with me almost everyday until my item was delivered 👌 👍 To crown it all, they have this site that shows you in real-time where the driver conveying your item is until he gets to your address! Wow! What can I say but rate them 5*+! Thank you Premier delivery 🙏 Keep it up guys!!!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Great price. Great delivery.
Goods look as advertised, mattress seems firm enough for a good night’s sleep. Customer service, Zain, was very helpful, responsive, and quick to call us back to resolve a billing address/delivery address misunderstanding. So, we would recommend this company and their delivery agent, no hesitation 5 STARS

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

I booked my delivery for my bed this…

I booked my delivery for my bed this morning for next week, but I realised after I booked it that no one would be there, I phoned back and spoke with Jafar Ali and he was very kind and understanding and rearranged my delivery for this weekend.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Quick service

Received an email to book a date for a bed delivery and called them the same day, answered within one minute with a friend call handler who booked it in on my preferred date. Simple and quick exchange.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Seller caused issue. Courier fixed it! 5*

Had to contact courier to rectify an issue that was due to the seller. Courier customer service was 5* with the issue dealt with promptly. Super easy to contact via the live chat option. Highly recommended

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I am more than pleased with the service…Excellent

I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very efficient. The mattress we received is well worth the money and FREE delivery, what more can anyone ask. The delivery man very polite and helpful and Ahmed the main contact, nothing was too much trouble. I'd highly recommended the Company.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Zain Shah has been very helpful when I called him regarding my delivery. He was very polite and sorted my issue. Thank you Zain!

February 17, 2026
Unprompted review

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