Iqra provided excellent customer service. She was so friendly, professional and helpful, and went above and beyond to try to get me an earlier delivery to suit my schedule. I would absolutely recommen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am more than pleased with the service given. I was kept up to date regarding the delivery time, even down to a three hour slot, then again informed within a one hour slot then ten minutes. So very e... See more
Within four hours of my purchase this company called to arrange a delivery date. Delivery dates go by postcode. I spoke with Iqra in customer service. I will update this review after the delivery. F... See more
Thank you to Rehman khan for calling me about the delivery of my bed , I want to say he dealt with me well as I heard the date wrong and started to moan , then realised I heard wrong . So first I wan... See more
Company details
Written by the company
Expert 2 Man Logistics Delivering throughout the UK
Contact info
United Kingdom
- premierdeliveries.co.uk
4.6
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My delivery is now booked
My delivery is now booked. A gentleman by the name of Islam Hussain has gone above-and-beyond in terms of customer service, and so far I am really impressed by the levels of courtesy and efficiency. Well done!
February 26, 2026
Unprompted review
Fast customer service
Fast customer service, shazhaib was very helpful
February 27, 2026
Unprompted review
Excellent service
Laiba at customer service was so professional and efficient. They kept updating us for a smooth delivery. Thank you!
February 20, 2026
Unprompted review
Placed my order for a mattress which I…
Placed my order for a mattress which I contacted the company to find out about the delivery date they was extremely helpful as I couldn't be at home on the delivery days they gave me but they helped me with a day that suited me fine and didn't charge extra .the ladies name is Laiba what a pleasant and helpful person she is lovely to speak to her.
February 26, 2026
Unprompted review
Quick and efficient service
Quick and efficient service. Sam was able to organise my delivery, whilst not the norm, to take into account delivery times available to us. Thank you. We look forward to receiving our purchase 😀
February 26, 2026
Unprompted review
really helpful and easy communications
February 26, 2026
Unprompted review
Ahmed was very helpful accommodating…
Ahmed was very helpful accommodating delivery date. The company were very helpful.
February 24, 2026
Unprompted review
Ordered bed less than 24hours ago
Ordered bed less than 24hours ago, thought we would have to wait 14days for delivery and got a phone call today from Ahmed to say he could deliver on Friday! Amazing thank you so much
February 24, 2026
Unprompted review
A very helpful and professional service…
A very helpful and professional service from SAM in their customer services team. Was quick to resolve an update to delivery address and date. Would recommend.
February 23, 2026
Unprompted review
Ordered last night
Ordered last night, Sam contacted me promptly to arrange delivery. Was very clear on times and options. Great service
February 24, 2026
Unprompted review
Ahmed phoned me to let me know when the…
Ahmed phoned me to let me know when the new bed would be delieved, he was very polite, prompt and accurate with his information.
February 24, 2026
Unprompted review
Fast, helpful customer service
Super helpful customer service! I received a call 12 hours after my purchase, offered me three different date options (all within 1 week of purchase!) Iqra was helpful explaining the process to me and was very polite. Thank you!
February 24, 2026
Unprompted review
Fantastic customer support
Iqra in customer service went above and beyond to help arrange a quicker delivery for me. She was incredibly helpful, efficient, and made the whole process smooth and stress-free. She was also very pleasant and professional to speak with.
I truly appreciate her outstanding support and would highly recommend this company based on my experience!
February 24, 2026
Unprompted review
Excellent service from laiba
February 20, 2026
Unprompted review
Absolutely great company to deal with…
Absolutely great company to deal with thanks so much to Zain shah top man
February 22, 2026
Unprompted review
Ex ellent help change of address was so…
Ex ellent help change of address was so eash for a delivery thanlk you somuch highly reccomend delivery firm tremenduce.Aaaaaaaaaaa+++++
February 2, 2026
Unprompted review
Just booked a delivery with premier…
Just booked a delivery with premier deliveries had a very helpful chat with yasir who was able to help with my delivery. It makes a nice change to have someone who was able to help promptly.
February 21, 2026
Unprompted review
Excellent service
Ahmed was extremely helpful in providing a delivery date for a recently purchased bed.
February 21, 2026
Unprompted review
Delivery
Had to book a delivery date for a headboard spoke to Ahmed who was very helpful and arranged this for me
February 21, 2026
Unprompted review
Very helpful
February 20, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.