Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more
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Book is beautiful and I absolutely love it. Only thing that would have made this an even more extraordinary gift was to have a personal message to my 3 year old granddaughter, 3 year old niece, and m... See more
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Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more
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Quality products and value added services makes for a wonderful buying experience. We receive the product on time with no damage. Furthermore, the COA is a nice value added service. Too many secretari... See more
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Company details
Written by the company
America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.
Contact info
37067, Franklin, United States
- cs@premierecollectibles.com
- premierecollectibles.com
4.1
Great
15K reviews
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Expected date of delivery needs to be clearer
I would have liked more communication about when the signed item would be delivered. I assumed I would receive it shortly after the book's release date, but it came over a month later and much after the occasion I was gifting it.
May 28, 2026
Reply from Premiere Collectibles
Thank you for your feedback, Kim! We're really sorry the timing didn’t match what you were expecting, especially for such a special gift. We completely understand how important delivery timing can be for occasions like this.
We truly appreciate you sharing this, as it helps us improve how we communicate timelines moving forward. 📚
The book was bought on presale and was…
The book was bought on presale and was deliveredbeforee promised date, in great condition.
May 28, 2026
Reply from Premiere Collectibles
Thank you so much, Martha! We're thrilled to hear your book arrived earlier than expected and in great condition. That’s exactly the kind of experience we aim to deliver. We truly appreciate your support and hope you enjoy your book! ✨📚
Bought an autographed Lou Graham album
Bought an autographed Lou Graham album. Pictures showed big nice signature on the middle of the album. What I received was a small signature on the upper left corner. Kinda disappointed.
June 4, 2026
I surprised my wife with an autographed…
I surprised my wife with an autographed copy of a book she wanted. She was happy with the book but to have it signed by someone she admires put it over the top.
June 4, 2026
Reply from Premiere Collectibles
Thank you so much, Gary! That’s such a wonderful surprise for your wife, and we’re thrilled to hear the signed copy made it even more special. It means a lot to be part of moments like this. We truly appreciate your support and hope we can help you create more memorable surprises in the future! ✨📚
Reply from Premiere Collectibles
Thank you so much, Phyllis! We're delighted to hear everything arrives promptly and in perfect condition. We truly appreciate your continued support and trust in us! ✨📚
Easy to use website
Easy to use website, frequent but not annoying emails regarding sales.
May 28, 2026
Reply from Premiere Collectibles
Thank you so much, Rob! We’re really glad you found the website easy to use and that our updates hit the right balance for you. We appreciate your support and hope you find more great pieces with us soon! ✨📚
Reply from Premiere Collectibles
Thank you so much, Krissy! We're so happy to hear the ordering process was easy and that you loved your signed book. We really appreciate your support and hope to help you find another special piece soon! ✨📚
It took six weeks to receive the book I…
It took six weeks to receive the book I ordered (no excuses).
June 4, 2026
Reply from Premiere Collectibles
Thank you for your feedback, Bill. We’re sorry your order took longer than expected to arrive. We understand the frustration and appreciate you sharing this with us as we continue working to improve our delivery times. 📦
Took over 6 months to get order
Took over 6 months to get order. Unclear expectations on delivery time and no updates on estimated arrival. Very poor experience.
June 3, 2026
The book came bent and damged.
June 1, 2026
I have not received my item that…
I have not received my item that shipped on June 3rd. Customer service have not provided me an update. Very frustrated.
June 3, 2026
Reply from Premiere Collectibles
Thank you for reaching out, and I’m really sorry for the trouble with this order. I completely understand how frustrating it is to be waiting without an update.
We’re checking on your shipment right now and will get back to you as soon as we have more information. We truly appreciate your patience and the opportunity to help resolve this for you. 📚
Reply from Premiere Collectibles
Thank you, Shane! We're so glad to hear you had a great experience. We really appreciate your support and look forward to seeing you again soon! 📚✨
Took a while to get it.
May 27, 2026
Reply from Premiere Collectibles
Thank you, Daryl! We’re glad your order arrived, and we’re sorry it took longer than expected. We really appreciate your patience and support! 📚✨
Received the order quickly
Received the order quickly, and it was exactly as I expected it to be
May 27, 2026
Reply from Premiere Collectibles
Thank you, Andrew! That’s great to hear. We’re really glad everything arrived quickly and matched your expectations perfectly. We appreciate you taking the time to share your experience, and we hope you enjoy your item! 📚✨
Horrible and incompetent.
I ordered a book for my daughter, and paid iwth Apply Pay, for some reason they had the wrong delivery address. I called and emailed several times, right away. Received an email
response from an agent to the request to change address. They still delivered to the wrong address, insisted there was no ticket created, never followed up. I paid extra for a signed copy. Gross disappointment. Do not recommend at all over 80$ lost, no accountability.
June 3, 2026
Reply from Premiere Collectibles
Thank you for taking the time to share your feedback, Dr. Holden. We’re very sorry to hear about your experience and completely understand your frustration regarding the delivery issue and communication concerns.
This is not the level of service we aim to provide, and we want to assure you that our team has already reached out to you directly to review what happened and work toward a resolution.
We appreciate the opportunity to address this for you and hope to make things right. 📚
Poor customer service.
I originally ordered a Lou Gramm signed Foreigner 4 album and paid for the COA. After a few weeks, I received a signed album, but it was a version I had never seen before of this album (band member pictures on it) and not what I had purchased based on my invoice. I contacted PC immediately and was told they were now sold out of the album I ordered but they could either send me a different Lou Gramm signed album, or offer me a $25 credit towards another purchase. I thought, “wow”, they were offering great customer service and I jumped at the idea of receiving a different album. I requested the first Foreigner album, signed by Lou Gramm. After a couple weeks, I was again contacted and told this album was sold out as well. I then responded and shared that the online site shows you still have that album in stock (and still does today), but if you really didn’t have that version available either, I would take a signed version of the Head Games album. I didn’t hear anything back so I sent two follow-up emails. As a last chance Hail-Mary, I sent one more email and asked if PC would be able to honor their offer, or if I was too much trouble, they could let me know how to obtain a refund. The next communication I received was a return postage label and instructions on sending my item back to them.
The costumer service has just been horrible. It’s sad, because I love Foreigner, Lou Gramm, and the idea of owning a piece of music history, but I don’t think I will ever go through PC again due to this experience.
June 1, 2026
Reply from Premiere Collectibles
Thank you for taking the time to share your experience. We’re truly sorry for the frustration and disappointment this caused, especially with the back-and-forth around your order.
We really appreciate your patience throughout the process, and even more so your willingness to work with us while we got things sorted. Thank you for giving us the opportunity to step in and make things right for you.
Your feedback genuinely helps us do better, and we’re grateful you shared it with us. 📀
Won't buy from again
It was a pre-ordered item to ship 3/1/26. There was no shipment and no communication about it being delayed. Reached out the end of March and was told delayed due to manufacturer being behind. Asked beginning of May and was told it was delayed due to warehouse moving. Responded that I would like a refund as that isnt what I was previously told. Amazingly within a week it was shipped.
June 3, 2026
Absolutly no way to get anyone on their…
Absolutly no way to get anyone on their website. I tried so many times to get a hold on someone through email, live chat and i never got an answer to anything. Was promised when i preordered that it would ship in april/may. Shipped in June and got no information about it. Terrible experience. Never shopping with them again.
June 3, 2026
Reply from Premiere Collectibles
Thank you for taking the time to share your feedback. We’re very sorry for the frustration you experienced with communication and the delay in your preorder.
We want to assure you that we have already reached out to you directly regarding your concerns, as we’d really like the opportunity to turn this experience around for you. Your experience is not what we aim for, and we sincerely apologize for the inconvenience this caused.
We truly appreciate your feedback as it helps us continue improving. 📚
Everything on time as scheduled.
June 3, 2026
Reply from Premiere Collectibles
Thank you! We're glad everything arrived on time as expected. We appreciate your support and hope to serve you again soon! 📚✨
We received the book exactly when we…
We received the book exactly when we were told it was to be here.
May 27, 2026
Reply from Premiere Collectibles
Thank you, Kerr! We're so glad everything arrived right on schedule. We really appreciate your support and hope you enjoy your book! 📚✨
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