Banner for Premiere Collectibles

Premiere Collectibles Reviews 

14,887
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,684 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, often signed collectibles, which are frequently described as beautiful and special. Many appreciate the excellent packaging, ensuring items arrive in mint condition, and the overall service, including the provision of authenticity certificates. People also find the ordering process easy and straightforward. However, some people mentioned significant delays in delivery, with items taking much longer than expected to arrive, and a lack of communication regarding shipping status. A few other people also felt that there were issues with order accuracy, such as receiving damaged or incorrect items, or problems with the promised authentication. There were also instances where orders were not received at all.

What people talk about most

Product

Consumers find product quality to be positive, with many reviewers appreciating the items received, often... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers reporting quick shipping and... See more

Order

Reviewers mention ambiguous feedback about order, with many expressing frustration over long wait times,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent condition and... See more

Service

Users describe positive interactions with service, highlighting fast and professional experiences, with some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

Book is beautiful and I absolutely love it. Only thing that would have made this an even more extraordinary gift was to have a personal message to my 3 year old granddaughter, 3 year old niece, and m... See more

Company replied

Rated 4 out of 5 stars

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more

Company replied

Rated 5 out of 5 stars

Quality products and value added services makes for a wonderful buying experience. We receive the product on time with no damage. Furthermore, the COA is a nice value added service. Too many secretari... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(14,887)

2,690 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stick with this one, awesome place

The orders arrive quickly and pre orders at times will be there sooner than you thought.Great packaging of the cds and albums. Plan on getting more. I don't know of any other store like this one but if 10 more come along, I'm gonna stick with this one. Very satisfied

June 18, 2026
Unprompted review
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Kris! We’re thrilled to be your go-to spot for collectibles. We’re glad your orders arrive quickly and safely, and we truly appreciate your trust and continued support. We can’t wait to help you find your next favorite piece! ✨

Rated 2 out of 5 stars

Late: But Not Great Enough

I ordered "Purple State" by Dana Perino about a month before Mother's Day for my wife, and didn't receive it until 3 weeks after Mother's Day. I was very disappointed! So much so, that I won't order Dolph Lundgren's book, even though he's one of my favorite celebrities.

June 5, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for sharing your feedback, Richard. We’re truly sorry your order arrived later than expected, especially since it was intended to be a special Mother’s Day gift. We understand how disappointing that must have been.

We appreciate you giving us a chance, and we’ll continue working to improve our communication and delivery timelines so we can provide a better experience moving forward. 📚

Rated 5 out of 5 stars

Great product

Great product, arrived on time, in great condition

May 26, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, David! We’re happy to hear your order arrived on time and in great condition. We truly appreciate your support and hope you enjoy your new piece! 💙📚

Rated 5 out of 5 stars

We love the Book

May 29, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Beverly! We’re delighted to hear you love your book. We truly appreciate your support and hope it brings you many enjoyable moments! 📚 ✨

Rated 4 out of 5 stars

Package arrived in a timely manner and…

Package arrived in a timely manner and in good condition.

May 29, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Denis! We’re glad your package arrived on time and in great condition. We appreciate your support and hope you enjoy your new collectible! 📚 ✨

Rated 3 out of 5 stars

Great product, delay before shipping and poor communication.

I am very happy with the product once we finally received it. I was disappointed with the delay in shipping the product and especially with the lack of communication regarding the delay.

We placed a pre-order for a book scheduled to be released on April 21st, understanding it would potentially take 1-3 weeks to receive the book after the release date.

Two weeks after the release date, having not received a shipping notification, I emailed customer service (never got a reply). A week after that, I did an online chat and was told that they were still waiting for the "second half of the signed plates", that should arrive to them "soon", but with no definite date.

One month after the release date, we received a generic email saying they're "still preparing" our order. At this point, I was trying to decide if the company was a scam and if I should dispute the credit card charge within the 60-day window.

Finally, 5-1/2 weeks after the release date, we received shipping notification, and the book arrived a week after that.

Again, very happy with the product, but they need to improve their communication.

May 28, 2026
Rated 5 out of 5 stars

Simple

Simple, authentic, what I expected I received.

May 21, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Brian! We’re glad we could deliver exactly what you expected: a simple, authentic, and reliable experience. We truly appreciate your trust and hope to be part of your next collectible find! ✨

Rated 5 out of 5 stars

Trustworthy company

I have ordered autographed items from them three times, and each time I have had a good experience with them. I would definitely order from them again.

June 3, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Beth! Knowing you've trusted us with your collection not just once, but three times, truly means a lot. We're grateful for your continued support and are so happy we've been able to deliver experiences that keep you coming back. We can't wait to help you find your next treasured collectible! ✨📚

Rated 5 out of 5 stars

Easy transaction

Easy transaction. Item was excellent.

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Tina! We're so happy everything went smoothly and that you were pleased with your item. We truly appreciate you choosing us and hope to help you find another special collectible soon! ✨📚

Rated 4 out of 5 stars

The book showed up bent

The book showed up bent, which was unfortunate, but the autograph was nice.

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Gracelynn. We're glad to hear you were happy with the autograph, but we're truly sorry that your book arrived bent. That's not the experience we want for our customers. Our Customer Support team will be reaching out shortly to see how we can make this right. 📚

Rated 5 out of 5 stars

Bill Ward & Scott Ian signed albums

Awesome transaction. FULLY legit. Received my signed albums within a 2 to 3 week window upon ordering. To note, I signed up for 2 separate pre-sales which determined that longer timeframe. To note, informative updates of that signing process are provided. Once the signings took place, the items were shipped immediately. Very satisfied! All signed items are provided with authentication certifications.

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Dave! We're thrilled to hear you had such a great experience. It means a lot to know our signing updates, shipping process, and authentication gave you confidence every step of the way. We hope you enjoy your Bill Ward and Scott Ian signed albums for years to come, and we look forward to helping you add more incredible pieces to your collection! 🎸✨

Rated 3 out of 5 stars

Expected date of delivery needs to be clearer

I would have liked more communication about when the signed item would be delivered. I assumed I would receive it shortly after the book's release date, but it came over a month later and much after the occasion I was gifting it.

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Kim! We're really sorry the timing didn’t match what you were expecting, especially for such a special gift. We completely understand how important delivery timing can be for occasions like this.

We truly appreciate you sharing this, as it helps us improve how we communicate timelines moving forward. 📚

Rated 1 out of 5 stars

The book was bought on presale and was…

The book was bought on presale and was deliveredbeforee promised date, in great condition.

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Martha! We're thrilled to hear your book arrived earlier than expected and in great condition. That’s exactly the kind of experience we aim to deliver. We truly appreciate your support and hope you enjoy your book! ✨📚

Rated 5 out of 5 stars

I surprised my wife with an autographed…

I surprised my wife with an autographed copy of a book she wanted. She was happy with the book but to have it signed by someone she admires put it over the top.

June 4, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Gary! That’s such a wonderful surprise for your wife, and we’re thrilled to hear the signed copy made it even more special. It means a lot to be part of moments like this. We truly appreciate your support and hope we can help you create more memorable surprises in the future! ✨📚

Rated 5 out of 5 stars

Always very prompt

Always very prompt. Product always in perfect condition

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Phyllis! We're delighted to hear everything arrives promptly and in perfect condition. We truly appreciate your continued support and trust in us! ✨📚

Rated 5 out of 5 stars

Easy to use website

Easy to use website, frequent but not annoying emails regarding sales.

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Rob! We’re really glad you found the website easy to use and that our updates hit the right balance for you. We appreciate your support and hope you find more great pieces with us soon! ✨📚

Rated 5 out of 5 stars

Easy to order

Easy to order. Loved the signed book

May 28, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Krissy! We're so happy to hear the ordering process was easy and that you loved your signed book. We really appreciate your support and hope to help you find another special piece soon! ✨📚

Rated 2 out of 5 stars

It took six weeks to receive the book I…

It took six weeks to receive the book I ordered (no excuses).

June 4, 2026
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you for your feedback, Bill. We’re sorry your order took longer than expected to arrive. We understand the frustration and appreciate you sharing this with us as we continue working to improve our delivery times. 📦

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look