Premier Range Reviews 8,965

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and stunning appearance, often exceeding expectations. Many highlight the ease of the ordering process, the helpfulness of the staff, and the efficiency of the delivery service, noting that items often arrive quickly and are well-packaged. The overall service, from initial inquiry to receiving the goods, is frequently described as first-class, with many appreciating the regular updates on their order status. However, some people were dissatisfied with specific issues, such as receiving items that did not match the website image or experiencing problems with color matching, particularly for matt glass products. A few customers also reported receiving damaged items or products with manufacturing defects, and expressed frustration with the company's response to these issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers generally express high satisfaction with product quality. Many reviewers praise the excellent... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and promptness. Many... See more

Order

Reviewers express satisfaction with the ordering process. Many customers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ease of purchase, speed of delivery and safe arrival, all fantastic. Then we waited for our kitchen painters to complete their job & finally, yesterday we were able to attach our fabulous splash back... See more

Company replied

Rated 5 out of 5 stars

A very pleasing transaction. The splashback we ordered came quite quickly after confirmation that the glass had been cut to size. The supplied adhesive is very easy to use. I would definitely recomme... See more

Rated 5 out of 5 stars

We ordered a shutterstock acrylic splashback for the kitchen. Item arrived in 2 days, well packaged and came with very good rated adhesive. Fitted same day and very happy with the product. Image was a... See more

Company replied

Rated 5 out of 5 stars

We had no idea what to expect, the person who took our order was really helpful I was pleasantly surprised with the price, and though it was a small order I felt valued. When we collected it all was... See more



Company details

  1. Glass and Mirror Shop
  2. Furniture Store
  3. Home Improvement Store
  4. Kitchen Supply Store

Written by the company

Premier Range is ranked the number 1 supplier of Glass Splashbacks, Glass Radiator Covers, wall art, place mats and much more by Trust Pilot. You can't buy our products anywhere else as they are all designed and produced in our own dedicated factories. We work hard to make our products fit the lifestyle you lead, paying close attention to functionality, ease of use and style whilst ensuring that they remain very affordable. We pride ourselves on our fast service, quality merchandise and the highest standard of customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

My purchases are stunning love them.

My purchases are stunning love them.
Customer service is brilliant communication on point.
A big thank you ⭐️

March 30, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Very good products I av done my whole…

Very good products I av done my whole house with glass radiator covers they all luk beautifull well worth the money was dissapointed with bathroom one with price cost alot more than the big ones yet it was half the size and cost alot more

March 30, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Full confidence in this company

I commissioned a basin splash back. I was kept informed of every stage by the dedicated artist Lewis.
I was notified when the splash back would be delivered. It is beautiful and I give this company 10 out of 10 for their product and service

March 29, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 5-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

Rated 5 out of 5 stars

Lovely product

From the helpful advice regarding the product, to our design choice, to replacing a panel of glass that I broke by accident nothing was to slow or to much trouble and no pressure to buy. The all experience was so stress free and easy.
The product is really good quality and the printing over the three panels that we required was seamless.
The packaging and delivery was first rate.
I would highly recommend that if you are looking for a bespoke splash back at a reasonable price with almost any picture on this the company to look at.

March 28, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Two very successful kitchen splashback projects

I have completed two kitchen projects with coloured splash backs all around, both very successful. The online measuring and ordering I found very easy to use and all panels were delivered well packaged and exact to the measurements. The one occasion I required assistance I found staff extremely helpful.

March 28, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Glass splashback. The service provided by the team was…

The service provided by the team was amazing.
Knowledgeable and friendly.

March 28, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Absolutely spoiled for choice when…

Absolutely spoiled for choice when searching for a splash back but once I’d made my mind up ordering was very easy The service was great keeping me up to date on my order which arrived well packed in great condition and very speedily

March 21, 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for your recent review regarding your Splashback. Our staff will be happy to read what you have written, so thanks again for your kind words.

Here at Premier Range we believe good customer service is built through these reviews. Whether they are positive or negative we use them to improve our business and help our customers.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to see you again in the future and don't forget to recommend us to your friends.

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Kitchen Splashbach

Great product, looks amazing in my kitchen. Great service and reasonable price.

March 21, 2026
Premier Range logo

Reply from Premier Range

Good Morning,

Thanks a bunch for sharing your feedback on your Splashback! Our team is thrilled to hear your kind words. At Premier Range, we value every review, whether it's positive or negative, as they help us enhance our services for you.

Customer satisfaction is our top priority, and your review reaffirms the dedication we put into our work every day. We'd love to have you back soon, and don't forget to spread the word to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Excellent service , excellent splashback

Excellent service and really really pleased with the splashback.

March 2, 2026
Unprompted review
Premier Range logo

Reply from Premier Range

Good Morning,

Thank you for using Premier Range to supply your Splashback and thanks for the great review! Here at Premier Range we believe good customer service is built through every review our customers leave whether positive or negative.

We like to think we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We appreciate your feedback and look forward to seeing you in the future - don’t forget to recommend us!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Highly recommend

Great communication from placing the order until delivery

March 22, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Would recommend to everyone

The Premier range splash back we purchased is excellent, here are a number of reasons why we love it:
- They could cater for a large (>2m) splashback, unlike many of their competitors
- The website and instructions for measuring were really clear
- They recommend the right amount of adhesive to use based on the size of your splashback
- It looks great
-Communication was clear and regular during the order
- The splashback was really well packaged

Thanks guys!

December 17, 2025
Unprompted review
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

I cannot find fault in anything I have…

I cannot find fault in anything I have had from Premier Range and Ive had quite a lot. Their radiator covers are stunning and in my case custom made. Table accessories like runner and place mats also stunning. From placing my orders to receiving the goods I was kept up-to date where the process was at. Customer service is efficient, polite, respectful and easy to access. I can assure everyone this is a 100% genuine review from a very satisfied customer. In terms of the date of my experience, some of my products were purchased as long as 5-6 years ago probably a little more and still look as good today as when they were purchased. Other products purchased earlier this year 2026

February 21, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Great experience overall

Great experience overall. Easy to use website, clear information & prompt delivery of product. No complaints. Would use again. Absolutely love my splash back, it’s beautiful.

March 21, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 5-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

Rated 5 out of 5 stars

Professional service

Professional service. Great product choices. Good communication. Careful delivery service.

March 20, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 5-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

Rated 5 out of 5 stars

Great service and beautiful products…

Great service and beautiful products came well wrapped and delivered on time. I am very happy with the glass splash back and the matching placemat and table runner. Would definitely recommend.

March 20, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Fabulous

Excellent products coupled to Excellent customer service

March 20, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you so much for taking the time to leave us such a wonderful 5-star review of your splashback purchase. We’re delighted to hear that you’re happy with both the product and your experience with Premier Range.

Your feedback means a lot to us and helps us continue delivering the high standard of service we strive for. We really appreciate your recommendation and look forward to helping you again in the future.

Kind regards,
Matt @ Premier Range

Rated 5 out of 5 stars

Lovely items and excellent service.

Lovely items and service.

March 19, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you for your fabulous review regarding your recent purchase of one of our Splashbacks. Here at Premier Range we believe good customer service is built through every review our customers leave - whether positive or negative.

We feel we put customer experience and satisfaction as our priority so thanks again for the kind words and we look forward to seeing you in the future - don’t forget to recommend us to your friends!

Many Thanks
Matt @ Premier Range

Rated 5 out of 5 stars

Helpful staff.

March 19, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

What a fantastic review – thank you! We’re thrilled to know that your new splashback has met your expectations and that you enjoyed your experience with Premier Range.

At the heart of what we do is ensuring every customer feels valued, so your positive words really motivate the team. Don’t forget to spread the word to family and friends who might be looking for the same!

All the best,
Matt @ Premier Range

Rated 5 out of 5 stars

Very helpful as I only do feet and…

Very helpful as I only do feet and inches

March 19, 2026
Premier Range logo

Reply from Premier Range

Good Afternoon,

Thank you kindly for your 5-star review of your recent splashback order. It’s always rewarding to hear when our customers are happy, as we put a lot of effort into making sure both our products and service deliver on quality.

Feedback like yours encourages us to keep improving and growing, so we truly appreciate your support. We’d love to welcome you back again in the future!

With thanks,
Matt @ Premier Range

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