Premier Vehicle Group Ltd Reviews 

838
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, ongoing patience, and transparent approach throughout the entire vehicle leasing process. Consumers note that representatives take ample time to answer all questions thoroughly without ever making anyone feel rushed or pressured. A few other people also felt that the customer service provided a genuinely personal touch, ensuring every specific vehicle requirement was successfully met. Reviewers are particularly impressed with the smooth delivery service, noting that cars arrive right on schedule and administrative procedures are handled seamlessly. People highlight that working with the team brings absolute peace of mind during car acquisitions.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and genuinely supportive throughout the... See more

Service

People report high satisfaction with the service, highlighting professional communication and stress-free... See more

Customer service

Customers expressed great satisfaction with the exceptional customer service, highlighting friendly and... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire leasing process is... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that cars are consistently dropped off on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service – Elliot Made It Easy! I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, a... See more

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

First time dealing with Premier, excellent experience from minute one. I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more


Company details

  1. Leasing Service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

838 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(838)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

Amazing team, soo helpful and the communication was perfect. Went above and beyond for us getting our new car and helping us sort everything out. Best team about !

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant for my first step into leasing

Being totally new to car leasing I had a lot to learn. Elliot was top notch. He listened to what I was after and what I liked and disliked about cars. He made alternative suggestions when the initial car I wanted had a long order time and I ended up falling in love with one of those suggestions. I initially raised my query at the start of December and I’m sat with a brand new very shiny vehicle on my drive 3 days before Christmas. He answered the large volume of random questions from me throughout the process with knowledge expertise and a sense of humour. He also followed up after delivery and first drive to ensure everything was good. I felt very well looked after, going through a totally new process!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Yet another A1 experience from end to…

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car added to the business car fleet (Range Rover) and a seamless journey all the way through. Thank you Folks

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend Elliott enough

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than happy to go that bit further each and every time. When I'm in the market for a new car, they'll be who I turn to first!

Sourced, funded and delivered within a week!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Professional service, beautiful car

Bought a Mercedes E Class in October, professional service and great communication throughout the entire process. Both Charlotte and Elliott were very responsive and lovely to deal with. The car is immaculate, encountered very minor issues with the car and the team sorted them out free of charge. Great service and beautiful cars.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

New Car Sourcing

Taken delivery of my new car, Premier went the extra mile in sourcing the vehicle and also completed a two bar fitment prior to its delivery.

The process was managed directly with no need for me to be involved in negotiations or delivery arrangements.

Great service

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

This was the 3rd time getting a car…

This was the 3rd time getting a car from PVG and 2nd time with Millie. Absolute breeze and very easy process. Took every slight worry / hassle / problems away from me and delivered everything that I asked for and on time! Would most definitely recommend to anyone and use again!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

You simply have to use this buisness…

You simply have to use this buisness for your next car purchase ! They literally go way above ! over and beyond .. the level of service is ridiculous, the whole process from start to finish was seamless. The personal care and attention is first class from the first point of contact to delivery I just couldn’t fault them Millie and Charlotte excel at their jobs . I needed to get a car to the other end of the UK and they didn’t disappoint. Empathy and 💯 professionalism. Thank you PVL 🙌

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Best in the game

What a great service from start to finish! Millie made my experience so easy and hassle free, Millie is the best in the game!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

First time dealing with Premier

First time dealing with Premier, excellent experience from minute one.
I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the perfect car to fit my needs.
Can’t thank him and the Premier staff enough ensuring this process ran so smoothly and stress free.
Thank you again guys

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a BEAUTIFUL Car.

From the first enquiry to driving away, the experience was exceptional. Millie was fantastic; helpful, honest and efficient. The car itself is stunning - smooth, powerful and clearly well cared for. Super happy with my purchase.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

So happy with my new car!

So happy with my new car! The process was smooth and easy for me from start to finish. Charlotte and Elliott were brilliant — friendly, knowledgeable, and really helpful. They answered all my questions, kept me updated along the way, and made sure everything was just right. I am really grateful for their help. Highly recommend!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Premier Service all the way

Millie and Charlotte went above and beyond to make my purchase so perfect !
Highly recommend Premier , first class in every way .
Thankyou ⭐️⭐️⭐️⭐️⭐️

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Big thanks to Jonathon and Charlotte on…

Big thanks to Jonathon and Charlotte on my recent lease. I have used PVG for my last two lease vehicles and both times had a great experience.

Jonathon helped advise on make, models and price ranges before securing me a lease that suited. And Charlotte kept me in the loop from order date to delivery, checking in frequently and making sure the handover went without a hitch. Really happy with the service and new car and will be sure to use PVG again next time round.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

The team at premier vehicle group were…

The team at premier vehicle group were amazing from start to finish , a please to buy my new car there made me fill like VIP and will definitely be coming back when need my next car

Thank you team
John

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

I came to Premier with a range of…

I came to Premier with a range of vehicles I was looking for. They took the time and used their expertise to bring me a great array of options helping me make the right choice. Their service was second to none. Would highly recommend!

October 1, 2025
Unprompted review

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