Premium Car Buying Service was very good to deal with. Abs was our contact and he was extremely friendly, professional and thorough. It was a quick transaction and although we ended up getting less th... See more
Company replied
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Conor was excellent in his communication skills, made all so easy and responded in very good time. When Conor and Ian arrived they were punctual, smart and professional but friendly as well. They... See more
Company replied
Despite eventually not completing the sale of my Mercedes with PCBS it was still a 5-star experience. I never felt under any kind of pressure during my dealings with them. Ellie, their staff member, w... See more
Good service and polite approach from both Ruben and Alan. Fair appraisal to the vehicle and negotiation was relatively easy. Would recommend o er we buy any car ! For sure .
Company replied
Company details
Written by the company
Sell your car today with Premium Car Buying Service. We don't charge admin fees and offer same day payment for free. Save your valuable time when we visit you. It means we know facts like how much extra a limited edition is worth. Or whether a certain colour is in particular demand. Or how much those extra features you’ve lavished on your car have cost you – and how much value they’ve added. Or even whether it’s a particularly good time of year – for example, cabriolets are most popular in spring and summer, while for 4 x 4s it’s winter. Essentially, we review each car on its merits, and take all relevant factors into consideration. This is priceless knowledge that no computer can replicate. And it’s reflected in the price we pay. PremiumCarBuyingService.com unlike our competitors we won’t give you a valuation based on an automated system. We use our experience and knowledge of our vehicle specialists. Contact us now on 0330 822 7081 for a personalised quote and experience the difference for yourself.
Contact info
Unit 4 Noose Lane, WV13 3LW, Wolverhampton, United Kingdom
- 03308227081
- info@premiumcarbuyingservice.com
- premiumcarbuyingservice.com
4.7
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Not a good experience
Not a good experience, all I will say is that I got a quote for around 19000 for BMW M2, you get told loads of problems, not all what they are, offer way down on the 19000, then you see it for sale for 26000, look elsewhere.
March 31, 2026
Unprompted review
Reply from Premium Car Buying Service
Hi Malcolm,
Thank you for your review. We aim to provide fair valuations based on a vehicle's specific condition at the time of inspection.
To clarify, the listing you’ve seen is from a different seller; we sold the car into the trade, and we have no influence over the price another dealership chooses to list it for. We’re sorry for any misunderstanding and wish you the best.
Kind Regards,
PCBS Team
Reuben bought my A35s of me and my…
Reuben bought my A35s of me and my business partner and made it a very smooth experience, Reuben was extremely polite and professional the process was very fair and we was able to agree a deal where it was fair for both of us, I really recommend.
March 31, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for the fantastic review! We’re so pleased to hear that Reuben made your experience both polite and professional, and that you were happy with the price and how smoothly everything went. We really appreciate your kind feedback and are delighted we could make the sale quick and hassle-free!
Kind regards,
Premium Car Buying Service
The representative Abbas was on time…
The representative Abs was on time and very curtious and a credit to your company.
March 31, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you so much for your fantastic 5-star review! We’re thrilled you were happy with the service you received and hope you choose Premium Car Buying Service again in the future.
Kind regards,
Premium Car Buying Service
Good experience
Abs arrived ahead of time. Great service, very polite and helpful. Would recommend.
March 28, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you so much for your fantastic 5-star review! We’re thrilled you were happy with the service you received and hope you choose Premium Car Buying Service again in the future.
Kind regards,
Premium Car Buying Service
Beware of really low quotes.
I requested a quote online for the purchase of my Discovery Sport.
I was quoted a much lower price than two other car buying companies. I was then contacted by phone and I advised them that their price was too low so I asked them not to contact me again.
I then received an email saying that they had a better price so I was curious and I put my registration number in again and received an even worse offer for over £500 less than the first one.
What was the point???they are just time wasters!!!
Even after asking not to be contacted and unsubscribing to emails I am still receiving them.
I sold my car hassle free for over £1000 more than this company offered me.
My advice is to shop around to avoid being ripped off.
March 6, 2026
Unprompted review
Reply from Premium Car Buying Service
Hi Sherrie,
Thank you for taking the time to leave your feedback, we really appreciate your feedback. We provide guide prices based on the information given by our customers, which is why we discuss every vehicle in detail prior to appointments—to help avoid any disappointment and save time for both parties.
We’re sorry if the offer wasn’t quite what you expected. Please remember that our service is completely no-obligation—if any part of the process doesn’t feel right for you, you’re under no obligation to sell to us.
We will speak to our IT department regarding the emails, as you should not still be receiving them if you have unsubscribed. We apologise for the inconvenience.
We are happy to hear you achieved the price you were hoping for. Sorry we couldn’t help on this occasion.
Kind regards,
Premium Car Buying Service
Ashley C came and bought my M4…
Ashley C came and bought my M4 Competition from me. Extremely professional and friendly throughout and made sure the process was as easy as possible for myself.
Great service - would definitely recommend Ashley to anyone else
March 27, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for the fantastic review! We’re so pleased to hear that Ashley made your experience both friendly and professional, and that you were happy with the price and how smoothly everything went. We really appreciate your kind feedback and are delighted we could make the sale quick and hassle-free!
Kind regards
PCBS
Time wasters and chancers do not deal…
Time wasters and chancers do not deal with this company, two hours before they where due to collect my car they reduced the offer by £ 3400.
March 27, 2026
Unprompted review
Reply from Premium Car Buying Service
Hi Steve,
Thank you for taking the time to leave your feedback, we really appreciate your feedback. We provide guide prices based on the information given by our customers, which is why we discuss every vehicle in detail prior to appointments, to help avoid any disappointment and save time for both parties. We’re sorry if the offer wasn’t quite what you expected. Please remember that our service is completely no-obligation—if any part of the process doesn’t feel right for you, you’re under no obligation to sell to us.
Kind regards,
Premium Car Buying Service
Sold my car today
Sold my car today. Conor was thoroughly professional in all aspects of the process. Extremely diligent in assessing the car and honest and transparent throughout. Would happily recommend Conor and PCB.
March 26, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your wonderful review! We’re delighted to hear that Conor provided a professional service. Honest and transparent customer service is at the heart of what we do, and we’re thrilled you found our service just that. Your recommendation is greatly appreciated!
kind regards
Premium Car Buying Service
I had a really great experience selling my car…
I had a really great experience selling my car. Abs went above and beyond to help me secure the sale of my car, which I truly appreciated. He was friendly, compassionate, and incredibly helpful throughout the whole process. Made what could have been stressful feel easy and smooth. Highly recommend!
March 26, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your wonderful review! We’re delighted to hear that Abs provided a friendly, helpful, and polite service. We truly appreciate your recommendation and your kind support.
We’ll be sure to pass along your compliments to the buyer he’ll be thrilled to hear such positive feedback.
Kind regards,
Premium Car Buying Service
Reply from Premium Car Buying Service
Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.
Kind regards,
Premium Car Buying Service
Just completed a deal with Abs who has…
Just completed a deal with Abs who has been so patient with me and managed to get the best deal he could.We have been in conversation for many months.A very nice friendly guy.Thank you.
March 25, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.
Kind regards,
Premium Car Buying Service
PCBS bought my car today
PCBS bought my car today. Reasonable price and Wayne was very helpful. Very professional and transparent. Would happily use them again
March 24, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for the 5-star review! We always strive to ensure you get the most accurate and fair price from the start. Honest and transparent customer service is at the heart of what we do, and we’re thrilled you found our service just that.
kind regards
Premium Car Buying Service
Conor and Stuart
Conor and Stuart, two great guys.
Charming and professional.
Happy with the deal.
March 23, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.
Kind regards,
Premium Car Buying Service
Weeks of contacting this company…
Weeks of contacting this company speaking on the phone saying they could offer me so much for my motor they said as long as something did pop up on our diagnostic machine and there not much damage we will offer you what we are saying.. Connor and another chap came can’t fault them they was honest from the off go for them to knock me down £1000 less just for a couple of stone chips a minor fault with the sos emergency call witch really isn’t no major fault.. couple damaged tyres I could of got changed for about £75 for all I just didn’t think was fair but all in all Connor and the chap who came to look at my car they was bang on and fair with me so this is why I didn’t give 5 star
March 22, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for taking the time to leave your feedback, we really appreciate your comments. We provide guide prices based on the information given by our customers, which is why we discuss every vehicle in detail prior to appointments—to help avoid any disappointment and save time for both parties. We’re sorry if the offer wasn’t quite what you expected. Please remember that our service is completely no-obligation, if any part of the process doesn’t feel right for you, you’re under no obligation to sell to us.
We’ll be sure to pass along your compliments to the buyer, he'll be thrilled to hear such positive feedback.
Kind regards,
Premium Car Buying Service
Sold my Range Rover to Abs he was great…
Sold my Range Rover to Abs he was great and worked hard to get the deal done
March 18, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.
Kind regards,
Premium Car Buying Service
Abs is great guy. Good company
Abs came spot on time and made the process so smoothly and deal done. He is very professional and easy going, very friendly. Make the whole process so enjoyably.
March 21, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your wonderful review! We’re delighted to hear that Abs provided a professional, helpful, and easy service. We truly appreciate your kind support.
We’ll be sure to pass along your compliments to the buyer—he’ll be thrilled to hear such positive feedback
Kind regards,
Premium Car Buying Service
Abs was great in buying our car
Abs was great in buying our car. We would definitely recommend selling to this company again
March 19, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.
Kind regards,
Premium Car Buying Service
Good company to deal with
Good company, inspected vehicle thoroughly and was very transparent, managed to agree on price, payment was made there and then all sorted , highly recommended.
March 9, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for the 5-star review! We always strive to ensure you get the most accurate and fair price from the start. Honest and transparent customer service is at the heart of what we do, and we’re thrilled you found our service just that. Your recommendation is greatly appreciated!
kind regards
Premium Car Buying Service
Stuart and wayne were great made the…
Stuart and wayne were great made the process easy and quick
Thanks very much
March 18, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for sharing your experience with us! We’re delighted to hear that the process was quick, straightforward, and hassle-free.
Kind regards,
Premium Car Buying Service
Abs was a pleasure to meet
Abs was a pleasure to meet, helpful, professional and efficient. Will definitely recommend.
March 18, 2026
Unprompted review
Reply from Premium Car Buying Service
Thank you for your kind comments and feedback.
As an independent company, your review is extremely important to us and very much appreciated.
Kind regards,
Premium Car Buying Service
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