Premiumize.me Reviews 160

I changed from RD because I was having terrible issues with their streaming links, in my opinion nothing compares to Premiumize, they may be more expensive than their competitors but my view is you get what you pay for.

Customer service is also top notch and very helpful in resolving any issues you may encounter.

Very quick to respond & reslove my issue

It is the customer service. They are focused & ready to help always. Glad I am a member.

One of the best debrid service i ever used

This is a very good service. I only use streaming services so it didn’t work for me, but it has so many features and other avenues for the user that I do recommend this. The Customerservice is the best out there they look at your account they analyze it for you and they get back with you pretty quickly so I’m very pleased with that.

It took me more than a year to realise that Premiumize is much more than a debrid service but when I did it opened a whole new world for me.
It looks like they are really expanding their services and giving more and more value to its customers, so it looks like a no brainer to me. To understand what I am saying people need to look at the vast number of "features" that they offer.
But at the same time, I also hope that they improve their bandwidth to regions like India (where I stay) as I many times face buffering issue while watching a 4k movie. With the rapid rise in income levels India is fast becoming an important region for services, so it would also be better for Premiumize to give some love to that region taking future into consideration. The day they do that I would rate it 5 star instead of 4.
But I have high hopes from them as they seem to have some really good brains.

Absolutely fantastic. High speed downloads without having to exchange currencies. I've been using it for a year and I have had almost no issues. Still paying for it to this day.

You guys are the best!

SOLID... that is the one word that comes to mind. Keep up the great work!

Helpful staff responding to my questions promptly. Happy with the CE.
Slow in responding as I get a response back with back and forth emails.i signed up for 3 months initially. Are their any special pricing for the holidays time end of the year?

I had an issue using my Amex card on the site (turns out an Amex issue). I sent in a support issue to Premiumize via email. I was not expecting a very prompt response. I was super surprised I got a reply very fast, and very useful.

This was my first support issue, and the response made me feel happy to be using Premiumize.

they have suspended my account (conveniently a few days after I dropped the Paypal dispute) for no apparent reason. Avoid this company at all costs. Look elsewhere.

If you are looking for a great premiuim service. Maybe some of your services that may be cheaper you might want to checkout premiumize.me their customer service is in my opinion behind compare, Every situation that came uo they reply within a day or two with a solutions to your problems. So give it a try and see the differnce and i am noticing more and more addons are using this service. I couldn't be happier. Thanks Brian

I've used the service for about seven months and it's been flawless. I've referred friends and recently tried to add additional service but made a mistake in how I purchased it. The mistake was entirely mine. I wrote a message to customer support, but had low expectations for a response or resolution, but they replied the following day with a full refund. This is the way to do business.

I have been using premiumize.me since the demise of Real Debrid late 2024 and I am somewhat dissapointed. With premiumize the video link streaming can be very difficult I get lot "no streams available", lots of lipsink and video stutter.
I use three different devices, a shield, raspberry pi and now a new firestick and they all exibit the same
problem. The guys at premiumize are very good with their advice and I have endlessly tinkered with all settings but no matter what I do it does not correct these problems. I will not be staying with Premiumize when my contract is up.

This service is excellent, I'm not that tech savvy so if ur in that category it might be little frustrating in the beginning but all you have to do is email them and there's always someone to help and there very patient.
To premiumize; contented success.
Thank you, AlexE

The guys running this are just great. Fast service if you ever need anything, super flexible, dedicated to what they do. Really good features as well. I have been a customer for more than 10 years.

Outstanding Customer Service Experience!! Love the platform it’s really an amazing product!!

No complaints at all about Premiumize. I get exactly what I have paid for, the tech support team went that extra mile too when I had a problem with the system, which eventually was a Cloudflare isssue and had nothing to do with Premiumize. Would highly recommend.

This service is awesome. They are always on point to answer any questions I have and quickly respond. This service gives me much entertainment. Thank you very much.

I’m a neophyte when it comes to streaming and Customer Service at Premiumize never gave up on me and successfully resolved my problems. I’m a happy customer, and a fan of Premiumize!