Follow up from comment below (on 11/8). STILL NOT ANSWERING THE PHONE. Request by email (on 12/8/ticket 1248470) says someone will contact me by email within 48 hours - absolutely no contact.... See more
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Prepaid Financial Services Limited (PFSL) is a trusted provider of prepaid card solutions across the UK. Whether your card was issued through a government scheme, incentive or expense program, PFS puts flexibility and convenience in your hands. Manage your funds, check balances, and track transactions through our secure cardholder portals. Regulated by the Financial Conduct Authority (FCA), PFSL ensures your money is handled with safety, compliance, and care every step of the way. Need assistance? We’re here to help. Contact our support team, your feedback helps us improve and serve you better. Learn more at www.prepaidfinancialservices.com.
Fourth Floor, 35 Great St Helen's, EC3A 6AP, London, United Kingdom
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This bank is full of scammers, Don’t send any money to anyone who uses this sort code
Got scammed on facebook for a gold belcher chain lucky it was for only £125.00 just been looking at the feedback on this page and I look like a fool sort code 20-03-63 Account Name Samantha Cobb
Account Num 00256275
Beware of her and her scummy sister
Like most other reviews they tried to scam me of £1800! Pretended to be my daughter but as the conversation moved on I realised it wasn’t my daughter! They sent me the details for sending the money and I told them I was reporting it to the police. They then deleted the details. Thankfully I had screenshot it and have now passed it to the police. Can’t believe how taken in I was at the start! These people have no shame!
I was scammed via this company...£2800, told basically I may as well whistle for my loss. 80 year pension...I was left with £2.36
My Dad was WhatsApp scammed out of £2800 a few days before Christmas. The scammer gave two accounts, both with this "bank". How are they still allowed to be in business?
I was scammed last September and immediately contacted my bank who got in touch with this bank. Now 4 months later this bank still hasn't contacted my bank despite the fact that the rules state that they have 45 days to respond. You have no way of getting hold of them other than email - even though they supply a phone number that just goes to voicemail and you never get a response back. I have sent many emails to the Fraud team and the complaints team - which have been ignored! How they are allowed to still carry on trading is beyond me - but I will be taking this further
I've been asked by my 'daughter'.....who is on holiday to transfer some money because she urgently needs an invoice paying for her business.....I almost fell for it until I started to drop in family members names.....who are no longer with us....and when they replied!!!!
It's an absolute scam
THIS IS NOT A BANK
I also was scammed and lost nearly £5,000. I honestly thought I was 'talking' with my daughter who does the accounts for her company. I'm 72 and my pension is under £5k so it's a year's income I've lost. Before I open any bank account I have to thoroughly prove my identity. How do these scammers get away with it? Surely the police needs to shut them down.
Sherea Gordon-Harris
23-03-63
00332860
This bank is used in the main by fraudsters. They are obviously not answerable to anyone. Surely they should be investigated. See all the reviews to back up my comments. They are encouraging scammers and thieves. They are themselves a scam bank.
This Financial Services are not proving to do a very good job. Last week received a very convincing What’s App message supposedly from my Son say this is his new number. Then very convincing message asking if I could help out by making a bank transfer for a considerable amount of money as he had to have new SIM card owing to water damage. It was so convincing I continued to make transfer, it was only when I was then asked by scammers to put more money in. After verifying with my son he had never contacted me asking for money, I rang Freud Team at Nat West Bank who then got me to Action Freud Team. Today I got a call from NatWest Scam team whom made me feel like I was the Scammer. I felt so bad I sat and cried alone for some time. I’m a 72 year old lady in not good health. Not once during the time since it happened has Nat West had the decency to contact me to ask how I was, I was told on first day that I would be contacted by support team!!! Was told there is lots of Scamming going on like this by Action Freud team. This has made me feel violated. Sick to the bottom of my stomach. I now feel even worse knowing that Nat West is part of this Financial Services.
PLEASE PLEASE BE AWARE OF ANYONE RECEIViNG WATTS APP MESSAGES.
These people are absolutely SCUM of the earth. Inflicting this on The Elderly, easy TARGETS
I was nearly scammed yesterday . The same mo as the others described here - a WhatsApp message purporting to be from my daughter saying she needed to make a payment . I’m pretty savvy, but I nearly feel for it until I saw the recipient . I’ve reported it . This organisation should be shut down
Scammers use this bank, defrauding me of a rental significant property payment. I am awaiting a response from PFS to help recover the stolen funds, nothing concrete but understand the central bank of Ireland is investigating weak money laundering controls. Will post updates on my situation here.
This bank is been used by fraudster.
Patrick Okoh
23-75-24
10025730
Gave me this bank details I transferred £200 he claimed he didn’t received this money since September 2021.
My Halifax bank contacted this bank they confirmed the money was received.
I will not stopped until I received my money from these fraudulent people.
As said by others this bank need to be shut down after they have paid every single person they have defrauded.
I too was the potential victim of a scammer pretending to be my son. The fraudster sent details of he account they wanted it paid into - about £4,000 . They gave the name of the account as Kerry Manning, sort code 23-03-63 account code 00465678. They refused to answer the phone, saying they were busy on the phone to the bank,
This a totally fraudulent set up. They obviously don’t regulate their customers and have no obligations to refund unwitting victims.
I was nearly scammed but luckily after a couple of exchanges realised it wasn't my daughter sending me messages. They tried to get me to send £2,900 to an account held with Prepaid Financial Services. I led them a merry dance thinking I was trying to sort out the money then the transfer. Really quite aggressive in their requests and trying to push me to send money before a specific time. I screen-shot the bank details which they later deleted but it was already too late for them. I then blocked their number - Some poor souls have fallen for this scam. This bank needs to be shut down having read earlier reviews on here. I have contacted the police and Antifraud Centre.
This organisation MUST be shut down immediately! Used by scammers. I genuinely thought I was chatting to my son on WhatsApp until he asked for money. Alarm bells rang. I phoned son on his normal number, he answered and knew nothing about this .
Why on earth are they allowed to use this dodgy outfit for bank accounts!
An absolute disgrace!!
This company allow scammers to use their platform, my mother in law was contacted and defrauded out of 1500, the sort code used is directly linked to this company.
How is this allowed to happen, what are you doing to stop this.
Shameful
This financial establishment continues to permit the use of their facilities to scammers and fraudulent users. Again another WhatsApp message purporting to be my son...said he had changed mobile phone provider, had a new number, to delete his old number, couldn't call me as he was with company, needed to pay a debt by that day, would pay me back tomorrow blah blah. I tried ringing the number, it cut off....the grammar and spelling in the message was weird, and the name on the account had red flags all over it. When he asked if it was done I messaged back "is it heck, you must think I was born yesterday". I blocked and reported the number and checked and changed all my privacy and security settings on WhatsApp. Reading these reviews it becomes more and more blatantly obvious that this organisation is as corrupt and fraudulent as the people they permit to use their services. A disgrace, they need shutting down.
This is the worst bank ever they will not allow to refund me £550 from all this three scam team. I want this bank to be shut down forever.
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