Great platform for a tutor, you get lots of visibility. The calendar function and the classroom tools are great, great customer experience overall. For the visibility it gives you, in my opinion the c... See more
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Review summary
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I love the brand, it is probably the best freelancing platform for online tutoring we have ever seen since Web3 began. I have always had good experiences so far, I do have to say, the fact they t... See more
Company replied
Trustpilot is a nice tutor for my kid. He provides timely instant feedback and uses plenty of real school-life sentences as examples. This is extremely important. As a nonnative speaker, my son really... See more
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I am new on preply and i’m not good at technical stuff and in my first trial class i had some errors because of that i couldnt join my class. The support center of preply helped me in everyway possibl... See more
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Company details
Written by the company
At Preply, we are powering people's progress. We create life-changing learning experiences by helping people find the magic of the best tutors, a personalized journey, and the motivation that helps people learn and keep learning. Over 90,000 tutors teach more than 50 languages to learners from over 175 countries. Powered by a tenfold increase in revenues over the last three years, Preply is now leading the online language tutoring segment globally and has 700+ employees of over 62 nationalities based across Barcelona, Kyiv, London and the US. Preply is driven by a culture of perfecting the experience we provide to our customers; both consumers and enterprises.
Contact info
1371 Beacon Street, Suite 301, 02446, Brookline, MA, United States
- preply.com
4.3
Excellent
22K reviews
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Excellent teachers but obscure finances
Many excellent teachers on the platform.
But awful support and weird deceiving financial logics. The way they write of money is obscure and unclear. Very poor UX concerning booking lessons
May 2, 2026
Unprompted review
Reply from Preply
Dear Nick,
Please approach our customer support team with a detailed description of the issue. Our team is committed to resolve any outstanding problems you may still have. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7.
Thank you for using Preply and have a wonderful day! Preply Team
learning Chinese
I m Japanese and I m learning Chinese. I found two good Chinese teachers, and i and my family Chinese very well. Reasonable cost and high quality educational services this is.
May 3, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
Preply has a variety of tutor you can…
Preply has a variety of tutor you can choose from and the amount of languages you can practice is incredible, the app feels incredibly good and intuitive, with a good and functioning system that easily connect student and teacher. By far one of, if not the best, way to learn a language without having to participate in classes full of people and trough lessons tailor made for you.
April 22, 2026
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
Preply’s T&C allow them to earn the…
Preply’s T&C allow them to earn the money from unused classes. That’s not legitimate and they even doesn’t warn users about it.
April 22, 2026
Reply from Preply
Hello,
Thank you for sharing your feedback. We are sorry for the inconveniences the subscription might have caused. We do have a policy for expired hours, it is a part of terms and conditions for subscription model. If you still have any concerns or unresolved issues, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7 .
Thank you for using Preply and have a wonderful day!
Timely response and solution oriented
Timely response and solution oriented. I was satisfied
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
This is the worse language platform out…
This is the worse language platform out there. Do not use. They take your money and run. You cannot contact them if there is a problem. Their tutor wrote and told he was leaving with no notice and as they have demanded money upfront for 6 lessons I am stranded high and dry. Their email does not work it just rebounds. They do not care. Crooked Company.
May 2, 2026
Unprompted review
Reply from Preply
Dear Jan Levy,
Please approach our customer support team with a detailed description of the issue. Our team is committed to resolve any outstanding problems you may still have. For that, please, do not hesitate to reach out to us using the online chat tool (in the bottom right corner): we’re open and ready to provide speedy and high quality assistance 24/7.
Thank you for using Preply and have a wonderful day!
-Preply Team
I appreciate the quick response and…
I appreciate the quick response and follow-up from The Preply Team. It really made this process feel worthwhile, and the clear guidance provided to new tutors who are still finding their way is truly outstanding.
April 30, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
Great experience with Preply support.
Great experience with Preply support.
I had an issue that needed assistance, and the Customer Care team handled it quickly and professionally. The process was smooth, and the communication was clear.
Thank you for the support!
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
Amazing platform
Teaching on Preply has been a really meaningful experience for me. Preply is an amazing platform that has helped me build genuine relationships with my students and connect with them on a personal level. I especially enjoy the one-on-one teaching environment, as it allows me to focus on each student’s needs and see their progress more clearly.
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
great platform
great platform! and never had any trouble getting support when needed
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
The support was fast and helpful
The support was fast and helpful. And questions were answered quickly. Preply is a great platform.
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
The platform is easy to navigate
The platform is easy to navigate, there are courses made available to help you become a better tutor, there are ready made lessons and teaching tips on how to better execute your lessons to help your students achieve their goal. The support team is always available and ready to help. The rates are also pretty good!
April 25, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
The customer support staffs are quick…
The customer support staffs are quick and efficient. The platform is easy to navigate and has wonderful features which are helpful to both the teachers and students. Also, withdrawing earnings is stress-free and less hassle. It's a great platform for students to learn different languages . Highly recommended!
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
After years paying for duolingo and…
After years paying for duolingo and babbel apps. I subscribed to Preply and now actualky feel like I am making some progress in my language learning. My tutor Paula is very patient and keeps the lessons relevent
April 22, 2026
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
thank you for refund help
thank you for refund help. if refund suceed. I will continue preply while I have time.
May 1, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
Trustworthy Platform
The platform is easy to access and has a range of language courses to apply to. It also has teachers according to your preferences.
April 14, 2026
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
I had a smooth experience with Preply
I had a smooth experience with Preply. The support team was helpful and responsive, and the platform is easy to use. I appreciate the guidance I received during my application process.
May 2, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
It is a good platform to learn the…
It is a good platform to learn the language without hassle, and good improvement.
April 21, 2026
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
I’d like to share a positive experience…
I’d like to share a positive experience with the customer care team regarding an issue I had with my Preply account.
From the moment I reached out, the support team responded quickly and handled my concern with professionalism and care. What really stood out was not just the speed of their response, but the consistency of their follow-up. I never felt left alone with the issue at any point—they kept me updated and checked in until everything was fully resolved.
The entire process felt smooth, reassuring, and well-managed. It’s clear that they genuinely care about tutors and take account-related issues seriously. I truly appreciate their dedication and efficiency, and I feel confident knowing there’s a reliable support system behind the platform.
April 29, 2026
Unprompted review
Reply from Preply
Greetings,
We are sincerely grateful for your positive feedback.🤩 If you are happy with services we provide, don't miss a chance to rate us on Google Play: https://bit.ly/3sh12M2 and App Store: https://apple.co/3sfXjyl
Thank you for using Preply and have a wonderful day!
Preply Team
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