Great platform for a tutor, you get lots of visibility. The calendar function and the classroom tools are great, great customer experience overall. For the visibility it gives you, in my opinion the c... See more
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At Preply, we are powering people's progress. We create life-changing learning experiences by helping people find the magic of the best tutors, a personalized journey, and the motivation that helps people learn and keep learning. Over 90,000 tutors teach more than 50 languages to learners from over 175 countries. Powered by a tenfold increase in revenues over the last three years, Preply is now leading the online language tutoring segment globally and has 700+ employees of over 62 nationalities based across Barcelona, Kyiv, London and the US. Preply is driven by a culture of perfecting the experience we provide to our customers; both consumers and enterprises.
1371 Beacon Street, Suite 301, 02446, Brookline, MA, United States
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My issue was handled swiftly and with great professionalism.

Reply from Preply
Bit daunting deciding to find a French tutor, but Preply is really well designed, good price and I found a wonderful tutor first time. Really pleased with the service and prompt support when I’ve needed it.
Very professional service.

Reply from Preply
I have consistently received prompt, friendly, and helpful advice from the Preply team. I rely on them to answer my questions and, more importantly, to put my mind at ease as a busy tutor.

Reply from Preply
It's a great tool to enhance the learning experience with very professional teachers.

Reply from Preply
Absolutely terrible. I wish I could've seen these reviews before we signed up with Preply and would've avoided all these drama and the money that we lost.

Reply from Preply
Preply is an amazing teaching platform, customer service is fast and the platform itself is updated and good i hope they keep updating it to help tutors like myself benefit from it.

Reply from Preply
I got fast help from the admin team when someone was trying to get into my account which was very helpful. The lessons are easy for me and the students and the system is user friendly.

Reply from Preply
Neyali was excellent in help with preply

Reply from Preply
I had an issue with a recent charge and refund, and the support team handled it well. They followed up and resolved the issue, which I appreciat

Reply from Preply
Preply is a great website for tutors and for students. They make available excellent resources for learning and their customer service support is on point.

Reply from Preply
I’ve had a wonderful experience with Preply. Whenever I had a question or concern, the support team was always responsive, patient, and truly committed to helping me find a solution. Their professionalism and kindness really stand out.
I highly recommend Preply to anyone looking to enjoy quality learning time with reliable support behind the scenes. The team consistently goes above and beyond to assist.

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Reply from Preply
Before taking this course, I could only speak a few basic French phrases. Now, I am able to hold simple conversations and confidently order food at a café or restaurant. My listening comprehension has improved, and my pronunciation is getting better as well.

Reply from Preply
BEST PLATFORM WITH BEST SERVICES. I REALLY APPRECIATE.

Reply from Preply
Really very helpful and prompt in solving queries.

Reply from Preply
I recently contacted Preply support regarding an issue affecting my profile as a tutor, and I really appreciated how it was handled.
The team responded clearly, removed the issue, and explained the next steps in a transparent way. Communication was smooth and professional throughout the process.
Overall, a very positive experience with their support team.

Reply from Preply
So unfair on the teachers. Preply takes 100% commission for each trial lesson. This needs to change NOW. Also all of these good reviews look like bots. Each tutor that I get, I organize lessons outside of the app, so that the tutor doesn’t have to pay 30% commission to Preply EACH HOUR!

Reply from Preply
Their customer services were efficient. They did the job fast. Thank you.

Reply from Preply
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