I’m learning way more effectively on here than Duolingo. With Duolingo it was just repetitive filler content that wouldn’t get me through even a small conversation with a native Japanese speaker. Howe... See more
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At Preply, we are powering people's progress. We create life-changing learning experiences by helping people find the magic of the best tutors, a personalized journey, and the motivation that helps people learn and keep learning. Over 90,000 tutors teach more than 50 languages to learners from over 175 countries. Powered by a tenfold increase in revenues over the last three years, Preply is now leading the online language tutoring segment globally and has 700+ employees of over 62 nationalities based across Barcelona, Kyiv, London and the US. Preply is driven by a culture of perfecting the experience we provide to our customers; both consumers and enterprises.
Contact info
1371 Beacon Street, Suite 301, 02446, Brookline, MA, United States
- preply.com
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Supportive and helpful
Preply is a great company to tutor through, with a vast variety of learning materials. The response from the support team is quite prompt and the team certainly does their best to provide reassuring and valid reasons for issues.
I’ve had a wonderful experience with…
I’ve had a wonderful experience with Preply. I had a question or concern, the support team was always responsive, patient.The team consistently goes above and beyond to assist
Thank you so much Mr David for…
Thank you so much Mr David for assisting me in confirming the lesson I had with my client. After days of having my lesson, I sent out several reminders to confirm the class but she never did.
I reached out to the support team and got connected to David who helped to resolve the issue immediately. Thank you so much.
The application is very helpful
The application is very helpful, and the website staff are always available to help.
My experience with Preply has been very good…
My experience with Preply has been very positive so far. The platform is easy to use, and the support team was very kind and helpful when I had questions about my profile and visibility. I also appreciate that tutors can improve their profiles and continue growing on the platform. Thank you for the support and professionalism 💛
The tutors are helpful and reliable and…
The tutors are helpful and reliable and the customer service team is a 10/10!
Very fast answer and helpful.
I've been comfortable teaching in…
I've been comfortable teaching in Preply and whenever I've experience difficulties the support team have helped me solve them
Paul helped me thank you ♥️🙏🏻
Cris is very good and helping person.
Cris is very good and helping person.
Thank you
At first i faced complications and…
At first i faced complications and worries about my verification and more!
But with the help of the preply support i had really good feedbacks!
The vividness in their replies are impressive and really helpful.
I love my experience
App is user friendly and easy to use
App is user friendly and easy to use. Numerous, affordable tutors to choose from, and it's easy to switch if one isn't a good fit. Customer service is not immediate, but is quickly available and helpful.
Prpely one of the greatest platform i…
Prpely one of the greatest platform i have ever known
I recommend it too much
I appreciate all customer service for fast response
Thanks preply
Support team is prompt and helpful.
Fun, interesting lessons!
Excellent teacher who is great with my middle schooler, engaging her in interesting ways to speak and learn French!
This is one of the best place for…
This is one of the best place for practicing and improving your desired language
Fury answered my question really quick…
Fury answered my question really quick and claer
May use AI-assist with repliesRead more
4 Rejections for 1 Video: An Unacceptable Bureaucracy
I have been a tutor on this platform for a long time, completing over 400 classes with great success. While the platform works well for matching students and tutors, the video update process is an absolute nightmare.
I have tried to update my profile video four times now, and each time it was rejected for a new, different reason. The most frustrating part is the lack of clear, upfront communication; if they had listed all their requirements and 'issues' the first time, I could have fixed everything at once. Instead, they give a new excuse with every single upload, forcing me to film and edit again and again.
First, they rejected a professional video because of B-roll footage.
Then, they said I wasn't visible enough after I followed their first set of feedback.
Finally, I filmed a simple video to avoid 'distractions,' and they claimed it was 'shaky'—which is factually incorrect.
As a professional educator, I am losing valuable time every day just to satisfy an inconsistent approval process. It is unacceptable to treat experienced tutors this way. Fix your communication and your technical evaluation system.

Reply from Preply
Preply is an awesome platform. It is user friendly
Preply is an awesome platform.It is user friendly and seamless to navigate. Their customer service is topnotch, they respond to timely to users concerns.
Huge shout out to Ma’am Laurel for being so accommodating 😍🫶 You’re the best!
Huge shout out to Ma’am Lauren for being so accommodating 😍🫶 You’re the best!
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