I will add to all the awful reviews. This company is a scam and to be avoided at all costs! I got ridiculously defective goods (paid £100 for a dog sofa which turned out to be a lumpy flat mess). I’ve... See more
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See what reviewers are saying
I received my order quite late. It was unsuitable and requested a full refund. I continue to request this full refund but this company keep offering me 30% back. No phone number to call and no retur... See more
I've used this shop many times in the past six months, they make choosing the products easy for a novice and the packages always come promptly. I love that they put customer service above greed, by... See more
This is an interesting website if your into Prepping. I was intrigued by the Cabar wood burning stove. It can be used with alcohol fuel lighters as well as wood. It has a twin walled base which... See more
Company details
Written by the company
This business is closed. We are unfortunately unable to stop reviews for similarly called businesses to this account.
Contact info
Prepper's Paradise HQ, G2 1BP, Glasgow, United Kingdom
- hello@preppers-paradise.co.uk
- preppers-paradise.co.uk
2.7
Poor
90 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, nothing to much trouble.
September 21, 2020
Unprompted review
easy to use website
September 7, 2020
Unprompted review
10/10 !
I have been using Prepper's paradise for some time now and have always found them to be nothing other than extremely friendly and helpful. Their prices are competitive, the delivery service is fast and goods well packaged. I wouldn't hesitate to recommend them.
10/10 Well done Prepper's 😊
August 24, 2020
Unprompted review
Really happy with the product got more…
Really happy with the product got more than I thought
August 17, 2020
Unprompted review
Quick delivery which was well packaged…
Quick delivery which was well packaged to protect items in transit. Good service all round!
August 15, 2020
Unprompted review
very happy with the delivery time and…
very happy with the delivery time and description of the good
August 5, 2020
Unprompted review
not very good service
not very good service , must improve your payment sytem
August 4, 2020
Unprompted review
Reply from Business Now Closed
Mr Thayre,
As discussed in our communication to you, you placed your order using the Bank Transfer Payment Method. We cannot dispatch items until they are paid for and we cannot change your payment method.
We emailed you twice in order to request payment for your order after it was received and did not receive any response until today, in which you claimed to have paid by credit card.
I see today you have completed a second order, this time paying via PayPal. We are glad you were able to navigate the payment process successfully, however the items are now out of stock.
Kind Regards,
The Prepper's Paradise Team
highlander microfibre towels…
Used our highlander microfibre towels on holiday and what fab products! Super absorbent, light and roll up to a tiny size which is perfect for travelling and camping. We are going to order more. Thank you
July 29, 2020
Unprompted review
Excellent service with fast delivery !
July 28, 2020
Unprompted review
Great service and lovely product!
Great service, lovely product! Little boy LOVES his sleeping bag (and the little reflective armband that came in the parcel).
July 15, 2020
Unprompted review
Reply from Business Now Closed
Thanks so much for taking the time to leave us a review Gemma, we are so glad your little boy loved his sleeping bag and extras! Thank you for your custom :-)
Excellent service.
I ordered a rain Mac for my son off here and the delivery was so quick I was very impressed and even had some kids activity bits included in it which was a nice suprise. I will definitely be ordering from here again.
July 14, 2020
Unprompted review
Reply from Business Now Closed
Hello Emily, thanks so much for leaving us this lovely review. We are glad liked his Stow'N'Go jacket and hope he has many adventures in it! Thanks for your custom :-)
Easy to shop
Easy to shop
Quick delivery and even small surprises inside the parcel - always nice to have :)
Thank you
July 7, 2020
Unprompted review
Reply from Business Now Closed
Thank you Aude for taking the time to leave us a review and for your custom! We glad you enjoyed the extras and you are very welcome :-)
Great shipping and sent with minimum…
Great shipping and sent with minimum fuss.
July 5, 2020
Unprompted review
Reply from Business Now Closed
Thanks for the great review Iain, it's always great to hear and hope to see you again soon.
First Class Service
Absolutely first class service from the team at Preppers Paradise.
Very fast response to my questions and nothing was too much trouble.
I will certainly be returning my custom. A+++++ seller 👌
July 5, 2020
Unprompted review
Reply from Business Now Closed
Thank you Kerry for the lovely review! We appreciate you taking the time and for the kind comments, hope to see you again soon!
Good response and delivery was better…
Good response and delivery was better than than I expected.
Will use you again.
June 28, 2020
Unprompted review
Reply from Business Now Closed
Thank you for taking the time to leave a review, we appreciate that. Glad you had a good experience on your first time shopping with us and hope to see you again soon!
Great products and value
March 9, 2020
Unprompted review
Reply from Business Now Closed
Thank you Packie for taking the time to leave us a review and for your custom, we hope to see you again soon :-)
Will be back
Couldn't fault them at all. Great service will be sure to be checking back here again
February 27, 2020
Unprompted review
Reply from Business Now Closed
Thank you Mr Motion for the great feedback, we really appreciate that and hope to see you again soon!
Tried lots of flavours & got to say…
Tried lots of flavours & got to say I've liked them all so far.
August 12, 2019
Unprompted review
Your service was excellent
Your service was excellent, bought for son's birthday at the end of the month so I can't comment on what was bought as he hasn't opened it yet.
July 16, 2019
Unprompted review
Reply from Business Now Closed
Thank you Janet for taking the time to leave feedback for us, we are so pleased you were happy with our service.
We hope your son enjoys his birthday present.
Best wishes,
The Prepper's Paradise Team
Met Preppers Paradise at the Bushcraft…
Met Preppers Paradise at the Bushcraft Show, brilliant staff, very helpful, and hopefully working with them next year on a West Highland Way project.
July 11, 2019
Unprompted review
Reply from Business Now Closed
Thank you Kev for taking time to leave a review for your purchase and for being a return customer. It was a pleasure to meet you both at the Bushcraft Show and we look forward to working with you on your West Highland Way project!
Please let us know if there was anything we can improve on to get a 5 star review, your feedback is important to us.
Best wishes,
The Prepper's Paradise Team
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