Prescription Doctor Reviews 

10,613
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that necessary medical treatments arrive promptly and are safely packaged right to their doorstep. Consumers find the online ordering process extremely straightforward, pointing out that the detailed medical questionnaires are very easy to complete and understand. However, some reviewers were not happy with significant delivery delays, prolonged waiting periods, and severe issues concerning unfulfilled orders. A few other people also felt that customer support was lacking, mentioning frustrating experiences involving missing responses, lack of refunds, and poor communication overall.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, professional, and reliable assistance. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications and orders consistently... See more

Order

People report positive experiences with order, highlighting that the process is straightforward and easy to... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the effectiveness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the website as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more

Rated 5 out of 5 stars

timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more

Company replied

Rated 5 out of 5 stars

Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more

Rated 5 out of 5 stars

Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. Skin Care Clinic

Information provided by various external sources

Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,613)

377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, easy and very helpful !

January 9, 2026
Prescription Doctor logo

Reply from Prescription Doctor

Thank you! We’re pleased you found our service quick, easy, and helpful. We look forward to helping you again soon.

Rated 5 out of 5 stars

Its easy to use for anyone

It was easy to use and gave me the product

January 9, 2026
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Reply from Prescription Doctor

Thank you very much for your feedback! We’re delighted to hear that you found our service easy to use and that you were able to get the product you needed. Providing a simple, convenient, and reliable experience is always our goal.

Rated 5 out of 5 stars

Efficient.

January 7, 2026
Prescription Doctor logo

Reply from Prescription Doctor

Thank you for taking the time to leave a review. We’re pleased you found our service efficient and appreciate your support.

Rated 5 out of 5 stars

Fast delivery

Super fast delivery and approval of medication and the cheapest I had found, all in all good service.

September 26, 2025
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Reply from Prescription Doctor

Thank you very much for your kind feedback! We’re delighted to hear that you were happy with the fast approval, quick delivery, and value for money. Providing an efficient, reliable, and affordable service is always our goal, so it’s wonderful to know we met your expectations.

Rated 5 out of 5 stars

An excellent prescription service

I have ordered several times from Prescription Doctor over a several year period, I find the service second to none.

From the start to the finish of the application which is made really easy & simple to use, I would highly recommend the Prescription Doctor service to anyone requiring prescribed creams or medication. Thank you.

January 8, 2026
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Reply from Prescription Doctor

Thank you for taking the time to leave such a thoughtful review. We’re thrilled that you’ve had a consistently positive experience with us and found the process easy to use from start to finish. Your kind words and recommendation are greatly appreciated, and we look forward to continuing to support you.

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery.

January 8, 2026
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Reply from Prescription Doctor

Thank you very much for your kind feedback! We’re delighted to hear that you had an excellent experience from ordering right through to delivery. Providing a smooth and reliable service at every step is always our goal.

Rated 5 out of 5 stars

Fast swift consultation

This was a fast swift consultation & transaction ! … easy to understand website and jargon free !

January 8, 2026
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Reply from Prescription Doctor

Thank you very much for your kind feedback! We’re delighted to hear that you found the consultation and transaction fast and smooth, and that our website was easy to understand. Keeping everything clear, simple, and jargon-free is very important to us, so it’s great to know we met your expectations.

Rated 5 out of 5 stars

Quick service

It was an easy process. Once the order was processed it was delivered very quickly.

January 7, 2026
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Reply from Prescription Doctor

Thank you for taking the time to leave a review. We’re glad you found the process straightforward and that your order arrived promptly. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Great service,Delivered next day with…

Great service,Delivered next day with no problems

January 6, 2026
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Reply from Prescription Doctor

Thank you very much for your kind feedback! We’re delighted to hear that you were happy with our service and that your order arrived the next day without any issues. Providing fast and reliable delivery is always our goal.

Rated 5 out of 5 stars

Good service

Good service

January 7, 2026
Prescription Doctor logo

Reply from Prescription Doctor

Thank you! We’re glad you had a positive experience and look forward to helping you again soon.

Rated 5 out of 5 stars

Was easter to order and fast delivery

Was easter to order and fast delivery

January 7, 2026
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Reply from Prescription Doctor

Thank you! We’re pleased the ordering process was easy and your delivery fast. We look forward to assisting you again soon.

Rated 1 out of 5 stars

Misleading treatment title

Misleading treatment title, suggested there were 14 tablets when in fact I received 2, for £20. Avoid.

January 6, 2026
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Reply from Prescription Doctor

Hi,
Thank you for your message.

We can understand how this may seem misleading; however, please note that 2 tablets cover a 2-week treatment course.

One tablet should be taken weekly as advised by our medical professionals.

We sincerely apologise for any disappointment caused.

Kind Regards.

Rated 5 out of 5 stars

excellent service, thank you

timely response to my prescription request
the health questionnaire was well set out and easy to follow
clear description of the medication I requested, offered in two different sizes and with clear pricing
kept me up to date with dispatch and date of arrival
secure packaging

January 6, 2026
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Reply from Prescription Doctor

Thank you for taking the time to leave such a detailed review. We’re glad you found the prescription process straightforward and well-informed, and that our communication and secure packaging gave you confidence. Your feedback reassures us that we’re delivering the clear, efficient, and safe service our customers expect.

Rated 5 out of 5 stars

100% you can trust

Yes! Thank you so much. I am now okay. I appreciate.

January 6, 2026
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Reply from Prescription Doctor

Thank you so much for your kind feedback! We’re delighted to hear that you’re feeling better. It’s always our goal to provide helpful and effective care, and we’re so pleased we could assist you.

Rated 5 out of 5 stars

Efficient and excellent service

Efficient and excellent service

January 2, 2026
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Reply from Prescription Doctor

Thank you! We’re pleased you found our service efficient and excellent. We look forward to helping you again soon.

Rated 5 out of 5 stars

Quick respod Find solution for my…

Quick respod Find solution for my problem Highly recommend

January 2, 2026
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Reply from Prescription Doctor

Thank you! We’re pleased we could quickly find a solution for you and that you would recommend our service. We look forward to helping you again soon.

Rated 5 out of 5 stars

Fast,easy reliable

Fast,easy reliable. No problems quick efficient service at a good price.

January 2, 2026
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Reply from Prescription Doctor

Thank you for taking the time to leave a review. We’re glad you found our service smooth, reliable, and cost-effective. Your kind words encourage us to continue delivering fast and efficient care for all our customers.

Rated 5 out of 5 stars

The service was quick and easy and a…

The service was quick and easy and a fast delivery

January 2, 2026
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Reply from Prescription Doctor

Thank you very much for your feedback! We’re delighted to hear that you found our service quick and easy, and that your delivery was fast. Providing a smooth and efficient experience for our customers is always our priority.

Rated 1 out of 5 stars

I ordere,d Zovirax as shown but got…

I ordere,d Zovirax as shown but got some other shit which is runny as hell , total waste of money , I expect to receive what is actually shown

December 18, 2025
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Reply from Prescription Doctor

Hi Irene,

After looking into your order further, it seems the medication purchased from our service was the generic formulation of Zivorax.

Please note that the medication contains the same active ingredients as the branded form and is approved by our pharmacy.

The branded medication is slightly more expensive than the generic and can also be purchased through our service.

Please see the link below:
https://www.prescriptiondoctor.com/cold-sores/zovirax

We hope this helps, and sincerely apologise for any frustration caused.

If you require any further assistance regarding your order, please let us know.

Warm Regards.
Team Prescription Doctor

Rated 5 out of 5 stars

Always good to have somewhere reliable…

Always good to have somewhere reliable to be able to get treatment. Hospital and doctors so unreliable. Thankyou

January 2, 2026
Prescription Doctor logo

Reply from Prescription Doctor

Thank you for taking the time to leave a review. We’re glad we could offer a reliable service for your treatment needs. Ensuring safe, efficient, and dependable care is always our priority, and we truly appreciate your kind words.

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