Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more
Company replied
Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more
Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more
Company replied
Company details
Information provided by various external sources
Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.
Contact info
4.5
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Always good to have somewhere reliable…
Always good to have somewhere reliable to be able to get treatment. Hospital and doctors so unreliable. Thankyou
January 2, 2026
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We’re glad we could offer a reliable service for your treatment needs. Ensuring safe, efficient, and dependable care is always our priority, and we truly appreciate your kind words.
The ordering process was easy
The ordering process was straight forward and I received my anti Malaria tablets within a few days of placing the order.
January 2, 2026
Reply from Prescription Doctor
Thank you! We’re pleased the ordering process was straightforward and that your anti-malarial tablets arrived quickly. We look forward to helping you again soon.
Quick processing and delivery.
January 2, 2026
Reply from Prescription Doctor
Hi,
Short and sweet, we love it! Thank you for taking the time to leave a review. We know how important it is to get your treatment to you as quickly as possible, so it's great to hear we hit the mark.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Hi,
Thank you for your feedback.
We are glad to hear you are happy with the service provided.
If you require any assistance, please let us know.
Kind Regards
Reply from Prescription Doctor
Hi,
That's great to hear, thank you! We're pleased everything went smoothly and that you're happy with the support you've received on your weight loss journey.
Wishing you all the best with it, and we're here whenever you need us.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Hi,
That's exactly what we aim for, so thank you for letting us know! We want ordering your treatment to be as simple and hassle-free as possible, and it's always nice to hear when that's the experience our customers are getting.
Kind regards,
Prescription Doctor
Fantastic service from beginning to end…
Fantastic service from beginning to end and speedy delivery over the Xmas period.
December 31, 2025
Reply from Prescription Doctor
Hi,
Thank you so much! We know the Christmas period can be a tricky time for deliveries, so our team works really hard to make sure nothing slips through the cracks. Lovely to hear it all went smoothly for you from start to finish.
Thanks again for the kind words, and we hope to look after you again soon.
Kind regards,
Prescription Doctor
I didn't get what I paid for as a paid…
I didn't get what I paid for as a paid for 32 tablet i'm owner got ten I paid £36
December 30, 2025
Reply from Prescription Doctor
Hi Craig,
After looking into your order further, we can confirm your order was for '10 Tablets(1 outbreak)' costing a total of £32.99 excluding our delivery costs.
We hope this helps.
If you have any enquiries or require any further assistance regarding your recent order with us, please let us know.
Kindest Regards.
Team Prescription Doctor
Reply from Prescription Doctor
Hi,
Glad it got to you nice and quickly! Thank you for taking a moment to leave a review, we really appreciate it.
Kind regards,
Prescription Doctor
Quick and efficient high quality service
Quick and efficient way to achieve what you need. All by qualified professionals following the proper guidelines.
December 29, 2025
Reply from Prescription Doctor
Hi,
Thank you for such a thoughtful review. It's really reassuring to hear that the care and professionalism of our team comes through in your experience. Patient safety and doing things properly will always be at the heart of what we do, so we're glad that shows.
We appreciate you trusting us with your healthcare needs.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Hi,
That's what we like to hear! Thank you for taking the time to leave a review. Getting the right product to you on time is what it's all about, so we're glad we delivered on that.
Kind regards,
Prescription Doctor
I received my purchase very quickly and…
I received my purchase very quickly and it was discreetly packaged. Very happy with my experience of the prescription doctor
November 26, 2025
Reply from Prescription Doctor
Hi,
Thank you for your lovely feedback! We're really happy you had a great experience with us. Discreet packaging is something we take seriously because we know it matters, so it's good to hear that came through for you.
We hope to see you again and thanks for choosing Prescription Doctor.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Hi,
Thank you right back! We're glad the service hit the mark for you. Reliable is exactly what we strive to be, so that's great to hear.
We're here whenever you need us.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Hi,
That's brilliant, so happy to hear your treatment worked wonders for you! There's nothing better than knowing our patients are getting the results they need.
Thank you for sharing, and don't hesitate to reach out if you ever need anything.
Kind regards,
Prescription Doctor
Great service
Very quick to get what i need and really good giving lots of information and doing regular check ups.
December 29, 2025
Reply from Prescription Doctor
Hi,
We sincerely appreciate the feedback provided on our service.
We are glad to hear you are happy with the service provided.
Kindest Regards.
Incorrect dose
Who ever dealt with my application did not read my request or my prescription given to me by my doctor, as the incorrect dose was given
December 24, 2025
Reply from Prescription Doctor
Hi Sharon,
We sincerely apologise for the error you have encountered with your recent order with us.
We have now refunded the total cost of the order, which should now have entered your account.
On your statement, it may appear before the debited amount. Please check around the date of your order.
We sincerely apologise for the disappointment caused by your recent order with us.
Thank you for being so patient.
If you require any further assistance, please let us know.
Kindest Regards.
Prescription Doctor.
Seamless and Professional
Seamless, easy to use website and process in choosing and ordering the medication. Caring, professional consultation in evaluating your needs. All side effects etc mentioned. Medication is also very reasonably priced
December 24, 2025
Reply from Prescription Doctor
Hi,
Wow, what a thorough review, thank you so much! It's really rewarding to hear that every part of your experience was a positive one, from browsing the website through to your consultation and receiving your medication.
Our clinical team takes great pride in making sure patients feel informed and looked after, so knowing that came through for you means a lot. We also work hard to keep our prices fair, so we're pleased that stood out too.
Thank you for trusting us with your care.
Kind regards,
Prescription Doctor
Reply from Prescription Doctor
Hi,
Thank you, that's much appreciated! Glad we could deliver a great experience for you.
Kind regards,
Prescription Doctor
I got the meds I needed and…
I got the meds I needed and communication was good, however I placed my order on Saturday and the meds weren’t dispatched until Tuesday, received on Wednesday.
December 24, 2025
Reply from Prescription Doctor
Hi,
We sincerely apologise for the delay you have experienced regarding your recent order with us.
Unfortunately, our service remains closed through the weekend.
As a token of our apology, the delivery cost has now been refunded.
We hope this helps, and sincerely apologise for any frustration caused.
Thank you for your patience.
If you require any further assistance, please let us know.
Warm Regards.
Team Prescription Doctor
So efficient easy to deal with
So easy to deal with. Fantastic efficiency
Medication arrived promptly.
December 23, 2025
Reply from Prescription Doctor
Hi,
Lovely to hear, thank you! We try to make the whole process as easy and fuss-free as possible, so it's great to know that's exactly how it felt for you.
We appreciate your kind words and look forward to helping you again.
Kind regards,
Prescription Doctor
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