Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more
Company replied
Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more
Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more
Company replied
Company details
Information provided by various external sources
Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.
Contact info
4.5
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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simple and quick
December 15, 2025
Reply from Prescription Doctor
Thank you for your feedback. We’re delighted to hear that you found the process simple and quick.
Providing a smooth and hassle free experience is something we always strive for, so it’s great to know we delivered that for you. We truly appreciate your support and thank you for choosing our pharmacy.
took a while to be reviewed but smooth…
took a while to be reviewed but smooth and quick after
December 15, 2025
Reply from Prescription Doctor
Thank you for taking the time to leave a review. We appreciate your patience during the review process and we’re pleased to hear that everything was smooth and quick afterwards.
We’re always working to balance thorough clinical checks with a fast and efficient service, so your feedback is really valuable to us. Thank you for choosing our pharmacy and for sharing your experience.
Got my prescription on time with no…
Got my prescription on time with no problem, I'm very happy
December 12, 2025
Reply from Prescription Doctor
Thank you for your feedback. We’re really glad to hear that you received your prescription on time and without any issues.
It’s great to know everything went smoothly for you, and we’re pleased you’re happy with the service. We really appreciate you taking the time to share your experience and thank you for choosing our pharmacy.
Great service and super fast delivery…
Great service and super fast delivery and response
December 12, 2025
Reply from Prescription Doctor
Thank you for your kind feedback. We’re really pleased to hear that you were happy with the service and that both the delivery and our response times were super fast.
We always aim to provide a smooth, efficient, and reliable experience from start to finish, so it’s great to know we delivered that for you. We truly appreciate your support and thank you for choosing our pharmacy.
Good service and very quick delivery
December 12, 2025
Reply from Prescription Doctor
Thank you for your kind feedback. We’re really pleased to hear that you were happy with the service and that both the delivery and our response times were super fast.
We always aim to provide a smooth, efficient, and reliable experience from start to finish, so it’s great to know we delivered that for you. We truly appreciate your support and thank you for choosing our pharmacy.
Efficient delivery in a short time frame
December 10, 2025
Reply from Prescription Doctor
Thank you for your feedback. We’re really pleased to hear that your order was delivered efficiently and within a short time frame.
We always aim to provide a fast and reliable service from start to finish, so it’s great to know everything went smoothly for you. We truly appreciate you taking the time to share your experience and thank you for choosing our pharmacy.
Perfect online transaction
Perfect online transaction. Great price. Speedy delivery. All ran smoothly.
February 7, 2025
Reply from Prescription Doctor
Thank you for your kind feedback. We’re really pleased to hear that everything went smoothly with your order and that you were happy with the price and speedy delivery.
It’s great to know you had a perfect overall experience with your online transaction. We really appreciate you taking the time to share your review and thank you for choosing our pharmacy.
The whole process was very quick
The whole process was very quick, and the delivery was too. I highly recommend it; it's very good.
December 10, 2025
Reply from Prescription Doctor
Thank you for your lovely feedback. We’re really pleased to hear that the whole process was quick and that your delivery arrived promptly as well.
It’s great to know you had such a positive experience and would highly recommend us. We truly appreciate your support and thank you for choosing our pharmacy.
Reply from Prescription Doctor
Thank you for your feedback. We’re really pleased to hear you were happy with the service you received.
We always aim to provide a smooth, reliable, and professional experience, so it’s great to know we met your expectations. We truly appreciate your support and thank you for choosing our pharmacy.
Got item delivered in a week time.
December 9, 2025
Reply from Prescription Doctor
Thank you for your feedback. We’re really pleased to hear that you received your item and that everything went smoothly.
We always aim to provide a reliable and straightforward service, so it’s great to know you were happy with the experience. We truly appreciate you taking the time to share your review and thank you for choosing our pharmacy.
Reply from Prescription Doctor
Thank you for your kind feedback. We’re really pleased to hear you had a great experience with our service.
We truly appreciate your support and are glad everything met your expectations. Thank you for choosing our pharmacy and we look forward to helping you again in the future.
Not used this before
Not used this before, didn't realise the next day delivery was a couple of days later, got the delivery ,
December 9, 2025
Reply from Prescription Doctor
Hi,
We sincerely apologise for the unexpected delay you encountered and sincerely appreciate your patience.
As a token of our apology, we have issued a partial refund of the delivery cost of the difference between our special service and our standard service (£6).
We sincerely apologise for the inconvenience caused.
Kind Regards
Extremely quick response and delivery
Extremely quick response and delivery - really happy about the service.
December 8, 2025
Reply from Prescription Doctor
Thank you for your lovely feedback. We’re really pleased to hear that you received an extremely quick response and delivery and that you’re happy with the service overall.
It’s great to know everything went smoothly for you, and we truly appreciate you taking the time to share your experience. Thank you for choosing our pharmacy.
Reply from Prescription Doctor
Thank you for your feedback. We’re really pleased to hear you found the ordering process very quick and easy, and that you had an excellent experience overall.
We always aim to make things as simple and efficient as possible, so it’s great to know everything worked well for you. We truly appreciate your support and thank you for choosing our pharmacy.
Not a recommendation from me
So I had a look, this pharmacy did what I was looking for, Answered the questions, eventually they came back and refuse my request. The reason for this was because its not and has not been prescribed by my GP. This is confusing, because if it was, then I would have got it from my GP. Nothing on the website says what ever you have has to have been prescribed by my own GP. Ive had it from an online pharmacy, the only reason I was going through this one was because it was a little cheaper, in todays cost of living issues, getting something a little cheaper goes a long way. So, not a great experience, very confusing and not clear on requirements of purchasing medications. Based on this experience, this company is not one I'll recommend unfortunately. I got the medication I needed from the previous place I used so all is ok with that, just cost a little more.
December 5, 2025
Unprompted review
Reply from Prescription Doctor
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience was confusing and not what you expected.
We understand how frustrating it can be when a request is declined, especially when you’re trying to find a more affordable option during challenging times. As a regulated online pharmacy, we are required to carry out clinical checks on every order, and in some cases we may not be able to supply a medication if it does not meet our prescribing criteria. We appreciate that this can feel unclear, and your comments about the information on our website are very helpful and will be taken on board.
We’re glad to hear you were able to obtain the medication you needed, but we’re sorry that we weren’t able to assist you on this occasion. Thank you again for your honest feedback.
Excellent knowledge and prescribed what…
Excellent knowledge and prescribed what i wanted because Dr knew exactly what I needed to heal me.
Thank you
December 8, 2025
Quick service prompt delivery
December 8, 2025
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