Prescription Doctor Reviews 

10,613
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that necessary medical treatments arrive promptly and are safely packaged right to their doorstep. Consumers find the online ordering process extremely straightforward, pointing out that the detailed medical questionnaires are very easy to complete and understand. However, some reviewers were not happy with significant delivery delays, prolonged waiting periods, and severe issues concerning unfulfilled orders. A few other people also felt that customer support was lacking, mentioning frustrating experiences involving missing responses, lack of refunds, and poor communication overall.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, professional, and reliable assistance. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that medications and orders consistently... See more

Order

People report positive experiences with order, highlighting that the process is straightforward and easy to... See more

Product

Users describe positive interactions with product, expressing great satisfaction with the effectiveness and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the website as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found that this pharmacy has been helpful, answered all questions/queries I have had...Medication has arrived within 2-3 day's of placing order, of my monthly repeat...They always send me a reminder,... See more

Rated 5 out of 5 stars

timely response to my prescription request the health questionnaire was well set out and easy to follow clear description of the medication I requested, offered in two different sizes and with cle... See more

Company replied

Rated 5 out of 5 stars

Weekend arriving, no doctor appointments to be had for over a week so took a gamble on this site. So pleased I did as following a brief questionnaire I was prescribed medication. The meds arrived... See more

Rated 5 out of 5 stars

Quick and easy to order medication. Unfortunately, our GP surgery is no longer able to deal with minor things such as UTIs due to staffing pressures and ordering an antibiotic this way has meant I cou... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. Skin Care Clinic

Information provided by various external sources

Prescription Doctor Online Doctor Service offers a convenient & confidential, approved online consultation service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,613)

378 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good pharmacy

Asked responsible questions to check prescription right for me, then delivery rapid. Thank you!

December 3, 2025
Rated 3 out of 5 stars

The questionnaire was thorough and…

The questionnaire was thorough and having bought 4 vials, after I asked my wife to read through all the information and her opinion - she thought the side effect posed a risk. So I have decided not to use the product as she too may have side effects.

December 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look