Prescription Hope Reviews 

502
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 414 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and patient advocates for being exceptionally kind, knowledgeable, and genuinely caring during every interaction. People note that representatives listen patiently and provide fantastic, personalized support when managing difficult medication needs. Consumer feedback highlights how incredibly helpful the service is for making expensive prescriptions much more affordable and manageable. Reviewers truly appreciate the smooth user experience, mentioning that representatives handle all the hard work to ensure timely deliveries. Many users emphasize that getting assistance takes away a massive amount of stress and brings great financial relief.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Service

Customers consistently note positive experiences with service, highlighting that representatives are... See more

Price

Clients share positive opinions on price, expressing immense gratitude for making essential medications... See more

User experience

People report positive experiences with user experience, highlighting seamless setup processes and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not one rotten one in the bunch. Ive spoken to half a dozen different people each with their own personalities and all with the same culture towards customer service. You truly exemplify the essenc... See more

Company replied

Rated 5 out of 5 stars

Every prescription I have received from Prescription Hope is on time and saves me so much money. Any changes or new prescriptions are sent to me on time and quickly. This organization is truly amazi... See more

Company replied

Rated 5 out of 5 stars

Prescription Hope has been a life saver. I can afford my medicine because of them. Everyone I have interacted with has been professional, kind, and helpful. The staff and customer service have been... See more

Rated 5 out of 5 stars

Every advocate I've spoken to and has helped me, have been so kind, compassionate, understanding, and professional. They have also helped my son to be able to afford his very needed medications. I'... See more

Company replied


Company details

  1. Patients Support Association
  2. Health Consultant

Written by the company

Prescription Hope offers affordable access to over 1,500 brand-name medications for just $35 a month each. Our patient assistance program navigators order, track, and manage prescription medication and refills for qualifying individuals. With no extra costs or fees, our advocates work with over 180 pharmaceutical manufacturers to ensure medication access year-round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(502)

423 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every advocate I have spoken at

Every advocate I have spoken with at Prescription Hope has done an outstanding job!

Just today Janice ‘Ja niece’ went beyond my expectations & was outstanding:)!!!

She should be proud & singled out for her outstanding performance!!!

August 12, 2026
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Reply from Prescription Hope

Thank you for sharing such encouraging feedback. It’s wonderful to know every advocate you’ve spoken with has made a positive difference and that your experience today truly stood out. We’re inspired by stories like yours and always strive to provide outstanding care at Prescription Hope. We’re here whenever you need us.

Rated 5 out of 5 stars

The company is kind and generous

The company is kind and generous. My medicine always arrives with time to spare without me running short on medication. May God bless everyone involved with my account !!!

August 12, 2026
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Reply from Prescription Hope

Thank you so much for your kind words and blessings. We’re grateful to hear your medicine always arrives on time and that our team’s care makes a difference for you. Supporting your needs with compassion is truly important to everyone at Prescription Hope. We’re always here for you if you need us.

Rated 5 out of 5 stars

All the people I have interacted with…

All the people I have interacted with have been wonderful. I would never be able to get my medication with out you

August 12, 2026
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Reply from Prescription Hope

We truly appreciate you sharing this. It means a lot to know our team has made a positive impact and helped you get the medication you need. Thank you for trusting Prescription Hope we’re always here to support you.

Rated 5 out of 5 stars

Everything I need is always taken care…

Everything I need is always taken care of by nice, friendly people. I love dealing with y'all. I tell everyone who needs assistance to call prescription hope. I don't understand why most of them have never heard about prescription hope...

August 12, 2026
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Reply from Prescription Hope

Your kind words mean so much to us. We’re glad our team has made every step easy and treated you with care. Thank you for sharing Prescription Hope with others spreading the word helps more people find the support they deserve. We’re always here whenever you or anyone you know needs assistance.

Rated 5 out of 5 stars

It is good that I received follow up in…

It is good that I received follow up in plenty of time. My current order will run out on September 3rd.

August 12, 2026
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Reply from Prescription Hope

We appreciate you letting us know your follow-up arrived with time to spare. It’s important to us that there’s never a gap in your medication. Thank you for sharing your feedback with Prescription Hope, and please remember our team is always here if you have any questions.

Rated 5 out of 5 stars

Very helpful

Very helpful. Great communication. Saves a lot of money over other options.

August 11, 2026
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Reply from Prescription Hope

Thank you for sharing your feedback. We’re glad you found our communication helpful and that you’re saving compared to other options. Making things easier and more affordable is what we strive for at Prescription Hope. We appreciate your trust and are always here if you need us.

Rated 5 out of 5 stars

Keeping in touch

August 11, 2026
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Reply from Prescription Hope

Thank you for staying connected with us. We appreciate hearing from you, and we’re always here whenever you need support from Prescription Hope.

Rated 5 out of 5 stars

Very affordable service no running out…

Very affordable service no running out of my prescription

August 11, 2026
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Reply from Prescription Hope

We appreciate you sharing how our service has made things more affordable and reliable for you. It’s great to know you never have to worry about running out of your prescription. At Prescription Hope, we’re committed to peace of mind and ongoing support. Thank you for choosing us we’re always here for you.

Rated 5 out of 5 stars

It is a pleasure speaking with this…

It is a pleasure speaking with this staff The savings helps so much for the actual cost would keep me from having it to help my condition

August 11, 2026
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Reply from Prescription Hope

It’s wonderful to hear that our team made your experience a positive one. We’re glad the savings have helped make your medication more accessible, as supporting your health is our priority at Prescription Hope. Thank you for sharing your experience with us. We’re always here if you need anything further.

Rated 5 out of 5 stars

My question was answered and an update…

My question was answered and an update is forthcoming.

August 11, 2026
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Reply from Prescription Hope

Thank you for letting us know your question was answered. We’re glad our team could provide the clarity you needed and will keep you updated on the next steps. At Prescription Hope, making the process easier and keeping you informed matters to us. We’re always here whenever you have more questions.

Rated 5 out of 5 stars

Portal clarification

Called for clarity of information on portal
Representative was able to clarify the progress of my medication

August 10, 2026
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Reply from Prescription Hope

Thank you for sharing your experience. We're glad our team could help clarify your portal questions and provide an update on your medication. Supporting you every step of the way is at the heart of Prescription Hope. Please know we’re always here if you need more assistance.

Rated 5 out of 5 stars

Please share my sincere gratitudes to…

Please share my sincere gratitudes to Victoria & Chris for following up with me and going above and beyond to help me with my Eliquis prescription & working with BMSquibb. I received my 3 month supply, so very grateful. Thank you team.

August 6, 2026
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Reply from Prescription Hope

Your kind words mean a lot to us. We’re so glad our team could support you every step of the way, especially with your Eliquis prescription and coordinating with the manufacturer. It’s wonderful to know you received your three-month supply and that our follow-up made a difference. Thank you for your trust and gratitude we’re always here whenever you need us at Prescription Hope.

Rated 5 out of 5 stars

Prescription Hope was a game changer…

Prescription Hope was a game changer for me. I was prescribed medication that was very expensive, more than I could afford. My physician recommended I contact Prescription Hope. They were wonderful from the start. Everyone was so helpful, making the entire enrollment so much easier than expected. Whenever I had questions, the staff was always professional, helpful and very kind making them a pleasure to work with.

July 29, 2026
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Reply from Prescription Hope

We’re truly grateful you took the time to share your experience. It means so much to hear that our team could make things easier for you right from the start, especially when navigating expensive medications. Stories like yours remind us why we’re dedicated to providing affordable medication access with care and support at every step. Thank you for trusting Prescription Hope please know we’re always here if you need us.

Rated 5 out of 5 stars

friendly

friendly, regular contact

August 4, 2026
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Reply from Prescription Hope

We appreciate your feedback! It’s great to know you value the ongoing communication and friendly support from our team. Building relationships and keeping our members connected is what matters most to us at Prescription Hope. We’re always just a call away if you need anything.

Rated 5 out of 5 stars

They have worked with me to assist in…

They have worked with me to assist in getting the medications I need.

August 5, 2026
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Reply from Prescription Hope

Thank you for sharing your experience. We’re glad our team could help you access the medications you need. At Prescription Hope, providing reliable support and peace of mind is always our mission. We’re here whenever you need us.

Rated 5 out of 5 stars
Prescription Hope logo

Reply from Prescription Hope

It means so much to hear you found our team professional. Thank you for your kind words and for choosing Prescription Hope. We’re dedicated to supporting you with care every step of the way.

Rated 5 out of 5 stars

They are always pleasant and polite

They are always pleasant and polite. They understand if I have ussue arise w/n my pay cycle.

August 4, 2026
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Reply from Prescription Hope

Thank you for sharing how much it’s meant to have kindness and support while getting help with your medication needs. We’re so glad you’ve felt at ease and cared for by our team at Prescription Hope. Your appreciation truly encourages us to keep making a difference. We’re always here whenever you need us.

Rated 5 out of 5 stars

Prescription Hope is a great company

Prescription Hope is a great company. I have delt with staff and customer service, all very helpful. Staff always make sure to tell you when your prescription is ready to be sent. They always want to make sure you are not without your medicine.

July 29, 2026
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Reply from Prescription Hope

Thank you for taking the time to share your experience. We’re glad you’ve found our team helpful and that communication has kept you informed about your prescriptions. At Prescription Hope, making sure you never go without your medication is so important to us. We appreciate your trust and are always here when you need support.

Rated 5 out of 5 stars

The people are very nice and courteous

The people are very nice and courteous. I have no problem with my services.

August 4, 2026
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Reply from Prescription Hope

Thank you for your kind words. We’re pleased to know our team’s courtesy has made a difference and that you’ve had a positive experience with our service. At Prescription Hope, your satisfaction means everything to us. We’re always here to support you.

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