The modules are interesting, but they only focus on money and don't provide any bug fixes. I have purchased about 10 modules from Prestahero, spending over €1000 in total, only to find ou... See more
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See what reviewers are saying
Our website has become lightning fast since we installed the module. Configuration is very easy, while there are many options available. Had some small issues at first with some theme-specific parts,... See more
Company replied
These guys are pro. I am using few of their modules... some are free (but very useful) some are premium such us Product Manager – Bulk edit/mass edit/quick edit which saved me a lot of time in edit... See more
Company replied
We've been using Prestashop for well over a decade. We have purchased many ETS modules over the years. We like the excellent user manuals and the first class support from their team. As our store gro... See more
Company replied
Company details
Written by the company
PrestaHero (formerly ETS-Soft) is an official Modules partner creator of PrestaShop. With a team of professional and passionate developers working on PrestaShop projects for many years, it’s always among the top-ranking module providers with best-selling modules such as Super Speed, Mega Menu PRO, BLOG, Abandoned Cart Reminder, and more! PrestaHero dreams of supporting the PrestaShop ecosystem to be the best and most common e-commerce solution in the world, along with providing the best PrestaShop modules and customer service to its beloved customers.
Contact info
Group 3, Tan Thinh, 250000, Thai Nguyen, Vietnam
- (+84) 984 230 390
- contact@prestahero.com
- prestahero.com
4.4
Excellent
267 reviews
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptionally useful modul
Exceptionally useful modul when in your store need to be set atributse for every product, but the price depends on the category of the product
May 10, 2024
Unprompted review
Reply from PrestaHero
I appreciate that you chose us for your project. It was our pleasure to work with you and help you reach your goals. I am here if you ever have any questions in the future.
Module Seo et Super speed des supers…
Module Seo et Super speed des supers modules
Service sérieux compétent et reacttif
May 9, 2024
Unprompted review
Reply from PrestaHero
Merci de nous faire confiance et de nous faire confiance. Nous travaillons dur pour répondre aux attentes de nos clients, en fournissant des services et une assistance de premier ordre. J'adorerais vous servir la prochaine fois.
Reply from PrestaHero
Thank you so much for your 5=stars review! I am glad to hear that you are satisfied with our product and service.
I will share this with the support team to let them know to keep up the amazing work.
Reply from PrestaHero
Thank you for trusting and having confidence in us. We are thrilled to hear that you really liked our product and that you enjoyed its features and performance. We are very thankful to have you as customer. Whenever you require assistance, feel free to always contact us.
Really exceptional tech support service!
I installed one of PrestaHero's free modules, and found a glitch in the mobile layout. They fixed the issue promptly, which is really exceptional service for a free module developer. PrestaHero will definitely be the first place I look for Prestashop modules in the future!
April 12, 2024
Unprompted review
Reply from PrestaHero
I appreciate that you chose us for your project. It was our pleasure to work with you and help you reach your goals. I am here if you ever have any questions in the future.
Good Module. Great Support!
PrestaHero Team helped us very well in our Prestashop Data migration process. The support is good and the Migration module works perfectly.
March 20, 2024
Unprompted review
Reply from PrestaHero
Thank you for your recommendation! Become essential to our customers by providing exceptional products and services to help them achieve their goals is our mission
Service Exceptionnel et Support Incomparable
Avis en français:
Je tenais à remercier chaleureusement toute l'équipe pour leur service exceptionnel. Rarement j'ai rencontré un service après-vente aussi compétent et réactif. L'assistance que j'ai reçue était non seulement efficace mais aussi très professionnelle. J'étais initialement réticent à l'idée d'acheter des plugins, mais grâce à leur support, je suis désormais totalement rassuré et prêt à acheter d'autres produits les yeux fermés. Le plugin de la bannière de cookies fonctionne parfaitement, preuve de leur expertise. Un grand merci pour votre dévouement et votre professionnalisme. Je recommande vivement cette entreprise à tous ceux qui cherchent des solutions fiables et efficaces pour PrestaShop.
Avis en anglais:
I would like to warmly thank the entire team for their exceptional service. I have rarely encountered such competent and responsive customer support. The assistance I received was not only effective but also very professional. Initially hesitant about purchasing plugins, their support has now completely reassured me, and I am ready to blindly purchase other products. The cookie banner plugin works perfectly, which is proof of their expertise. A big thank you for your dedication and professionalism. I highly recommend this company to anyone looking for reliable and effective PrestaShop solutions.
April 15, 2024
Unprompted review
Reply from PrestaHero
Je suis vraiment reconnaissant pour vos commentaires et le temps que vous avez pris pour évaluer notre produit et service, je partagerai cela avec l'équipe d'assistance pour leur faire savoir afin de poursuivre leur travail incroyable. Si vous avez besoin d'aide supplémentaire, nous serons heureux de vous aider!
Great services and support
After upgrading to Prestashop 8.1, I made the decision to stick with one developer only. I mostly did this so that if any problems came up, the problem could not be blamed on the "other" developer's module. I have found that PrestaHero's team have been great with their service and quick replies when I had any questions. I can 100% recommend them as a fantastic Prestashop recommended module developer.
Regards,
MCD RACING AUSTRALIA
April 11, 2024
Unprompted review
Reply from PrestaHero
Thank you for the positive review! I am happy that you are satisfied with the quality of the product and the speed of our service.
Bought a few modules and had a few…
Bought a few modules and had a few problems. But the service is great. Every problem has been solved very quickly.
April 4, 2024
Unprompted review
Reply from PrestaHero
I am truly grateful for your feedback and the time you took to evaluate our product and service, should you need further help, we are happy to assist you!
Great module if you want your products…
Great module if you want your products on your web shop to have extra options.
April 3, 2024
Unprompted review
Reply from PrestaHero
Thank you for the 5-star review!
I am very happy to hear that everything turned out well with your business. Whenever you need help, do not hesitate to reach us!
Extra options module
Good aftersales service. Had an issue with shopping cart price, it was fixed and is working well now.
March 21, 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your experience with the module and our team! I am happy to hear that we were able to assist you efficiently. Whenever you require assistance, feel free to always contact us.
Great support
March 20, 2024
Unprompted review
Reply from PrestaHero
Thank you for your wonderful feedback. Giving our dear customers high-quality products and helpful support service is our mission.
Simply great and fast in support!
Simply great and fast in support!! Even in the free modules they have excellent support!! highly recommended!!
March 7, 2024
Unprompted review
Reply from PrestaHero
I am truly grateful for your feedback and the time you took to evaluate our product and service. Become essential to our customers by providing exceptional products and services to help them achieve their goals is our mission. Whenever you require assistance, feel free to always contact us.
PrestaHero is the best option if you…
PrestaHero is the best option if you are building a Prestashop site. There you can find useful tools including free exceptional themes and modules. The service is excellent they allways answer. It is the best experience I have had with Prestashop developers, I have almost 2 years with them and I do not change them!
March 11, 2024
Unprompted review
Reply from PrestaHero
I am happy that you appreciate our service and keep utilizing the different solutions that we provide. Become essential to our customers by providing exceptional products and services to help them achieve their goals is our mission. We are proud of our excellent support and we are always here to help you and would love to serve you next time!
They are excellent developers and IT…
They are excellent developers and IT technicians: they have lots of free and 100% working prestashop themes and thousands of free modules to optimize your prestashop store. 100% recommended
March 8, 2024
Unprompted review
Reply from PrestaHero
Thank you for your great feedback, this will help us a lot in promoting this product to other customers. Become essential to our customers by providing exceptional products and services to help them achieve their goals is our mission. I hope your business hits more and more success with the help of module we provide.
Amazing customer service
Amazing customer service, fast response and problem solvers! Modules are very reliable and help to improve the functionality as well as conversion of the website. Will definitely return for other modeules/features.
March 8, 2024
Unprompted review
Reply from PrestaHero
I am happy that you appreciate our service and keep utilizing the different solutions that we provide. We are proud of our excellent support and we are always here to help you and would love to serve you next time!
Great Support
Great team, very disponible and immediatly answers! Great support! Recommended!
March 6, 2024
Unprompted review
Reply from PrestaHero
Thank you very much for this awesome review. We will keep working hard to serve customer amazing products and top=class service. Words like yours are what keeps our team motivated every day.
Very good service and module
Very good service and module. SAV fix bug in a few hours. Thanks a lot. See you in the next buying :)
February 28, 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your experience with the module and our team! I am happy to hear that we were able to assist you efficiently. Would love to serve you next time. Whenever you require assistance, feel free to always contact us.
Best modules for prestashop
I have 5 modules from Prestahero and I am satisfied with all of them. Support is quick and helpful, always helpful. I will definitely buy modules from Prestahero in the future
February 29, 2024
Unprompted review
Reply from PrestaHero
Thank you for trusting and having confidence in us. We work hard to meet the expectations of our clients, providing topclass services and support. Would love to serve you next time.
We purchase the Abandoned Carts…
We purchase the Abandoned Carts Reminder module, it's really well developed and works great. We had initially some issue with configuration, the PrestaHero team provide us great support and help and made it works all right. Great communication. Thanks again guys
February 20, 2024
Unprompted review
Reply from PrestaHero
Thank you for sharing your experience with the module Abandoned Carts Reminder and our team! We are proud of our excellent support and we are always here to help you. Whenever you require assistance, feel free to always contact us.
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