Prestige Cars Agent Reviews 189

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I used Prestige Cars Agent to sell my car on Sale or Return. I'll be honest - handing over a £60k car, both keys, and the V5C to someone I'd never met was nerve-wracking. Sleepless nights... See more

Company replied

Rated 4 out of 5 stars

Positive experience selling my car to these guys via Motorway online auction. They were quickly in contact after the auction finished. After a thorough inspection, test drive and a conversation about... See more

Company replied

Rated 5 out of 5 stars

Ross is absolutely excellent person to deal with. Car was fully ready to go and described exactly like on advert. Very rare you get Genuine Motor Traders these days. Ross is honest, genuine person. I... See more

Rated 5 out of 5 stars

If your in the market for a used car and finding dealers pushy and intimidating then look no further than PCA LTD. Ross and his team are very well organised with NO pushy / intimidating sales tact... See more

Company details

  1. Car Dealer

Written by the company

PRESTIGE CARS AGENT is a family run business, based in Nazeing, Essex, established to support the modern day lifestyle where people are too busy to worry about the stress and hassle associated with marketing and selling their car privately. Mo...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

189 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Sold me car to these guys

Sold me car to these guys, fair price offered for private sale. honest and efficiently handled transaction thanks

April 22, 2021
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Reply from Prestige Cars Agent

Thanks Steve I am pleased you were happy with the buying service provided, all the best. Ross

Rated 5 out of 5 stars

Very impressed

Very impressed! Trust worthy and very efficient. I bought a car for my Daughter which she loves and prestige car agent sold my wife’s car. Very straight forward on both accounts. I would use them again in the future.

April 19, 2021
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Reply from Prestige Cars Agent

Thanks for your business, I’m so glad we could move your car on so quickly and return you what you expected, all the very best. Ross

Rated 5 out of 5 stars

I contacted Prestige Cars at midday on…

I contacted Prestige Cars at midday on a Sunday and gave details of my vehicle which I wanted to sell. Two hours later, I received a text from them with their offer price. I told them I was happy to go ahead at the quoted price. We agreed arrangements and at 11am the following day, a Prestige Cars agent arrived at my house. After inspecting the car, the agent and I agreed terms. We exchanged all necessary paperwork. Two hours later, the cash for the agreed figure was in my bank account. (The agent had been prepared to give me actual cash but I preferred a bank transfer.)
The agent was punctual, professional, knowledgable, friendly and fair. I could not have asked for a more efficient and pleasing experience. I recommend Prestige Cars and will certainly use them again.

February 16, 2021
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Reply from Prestige Cars Agent

Hi Jim, I’m glad you enjoyed your experience of selling your car. If we can be of any assistance in future please let us know. Thanks again.

Rated 5 out of 5 stars

Very friendly and helpful would…

Very friendly and helpful would definitely buy another car from them
My Audi is great
Thx Ross and wife

October 31, 2020
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Reply from Prestige Cars Agent

Thanks for your business, all the best.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, bought the car at a fair price and on the day of pick up everything was completed in a timely manor. No complaints.

October 28, 2020
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Reply from Prestige Cars Agent

Thanks for your business, all the very best.

Rated 5 out of 5 stars

Fantastic! Really fantastic!

What an absolute pleasure doing business with Danny and Ross. The communication and professionalism was excellent from start to finish. They turned up when they said they would. And they didn't try to knock me down on the price that we'd previously agreed on (before they'd actually even seen the car). On top of this, they were thoroughly nice chaps, with whom I would definitely do business again.
I'll admit, I was sceptical at first as the whole process sounded just too easy. But, my concerns were unfounded, as within minutes of arriving they'd transferred the money into my account and had sorted out all of the associated paperwork too.
In addition to the above, I was also particularly impressed with their knowledge of, and passion for the prestige car market. They're both enthusiasts and it shows. Thoroughly recommended!

October 22, 2020
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Reply from Prestige Cars Agent

A real pleasure doing business with you, all the very best.

Rated 5 out of 5 stars

A massive thank you to Ross for guiding…

A massive thank you to Ross for guiding me on which car to buy for my sons first car. His knowledge, experience, patience and expertise is incredible. He cares so much about the cars he sells and that we were happy with our purchase. He went above and beyond. Will definitely purchase from him again in the future. Thank you so much.

October 19, 2020
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Reply from Prestige Cars Agent

Thanks for your business, so pleased I could assist you in such an important purchase.

Rated 5 out of 5 stars

Audi TT tfsi great

Ross was very easy and great to deal with very happy with car and experience I had with prestige agent I will be using them again and I will be passing them on to friends and family as amazing customer service

October 18, 2020
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Reply from Prestige Cars Agent

Many thanks for your business, all the very best.

Rated 5 out of 5 stars

Selling a car is never easy but...

Selling a car is never easy but the experience I have had was surprisingly good. Honest conversations, open friendly interaction both over the phone and face to face. The guys were a pleasure to deal with, delivered money to the bank effectively before coming over to collect the car.

September 24, 2020
Unprompted review
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Reply from Prestige Cars Agent

Thanks, really nice to meet you, appreciate your review, all the best.

Rated 5 out of 5 stars

Wow! A pleasure to deal with a truly genuine…

A pleasure to deal with a truly genuine person. Ross is a no pressure, friendly and informative dealer who cares who he buys from and sells to. He presented a lovely car that I was happy to buy. I was fully informed as to the history of the car and where it came from and no question was any trouble. I paid a fair price, with a satisfactory warrenty for a well presented, clean, straight car. Ross keep what you are doing as you are in the minority. Honesty, openness, friendliness and fairness......these words are not associated with car sales men often. Ross you deserve them all. Thank you.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Hassle free car buying

Very happy. Highly recommend, great friendly service and hassle free car purchase. Thank you!

September 22, 2020
Unprompted review
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Reply from Prestige Cars Agent

Thanks Ben, enjoy the car.

Rated 5 out of 5 stars

A* Service

Couldn't recommend them enough, I called quite late and travelled 1.5hrs but was exactly as described. No pressure to buy, allowed us all the time we needed to test drive and make a decision on our own. We got a great deal and was a pleasant transaction. Extra little touches like having the car cleaned before we arrived, plenty of fuel to get home and making sure we had the vehicle taxed and insured before we left. Amazing service 5*

September 20, 2020
Unprompted review
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Reply from Prestige Cars Agent

Thanks James, pleased you were happy with both the car and the service provided. All the best.
Ross

Rated 5 out of 5 stars

Professional

Professional, friendly and trustworthy.
Perfect transaction selling my 10 year old BMW 5 series.

September 17, 2020
Unprompted review
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Reply from Prestige Cars Agent

Thanks Karl it’s great to see such a genuine car.

Rated 5 out of 5 stars

Very good customer service

Very good customer service, straightforward communication, simple and user friendly process of purchase. Would recommend this company.

September 10, 2020
Unprompted review
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Reply from Prestige Cars Agent

Many thanks for your business, enjoy the car.

Rated 5 out of 5 stars

I had a really lovely experience…

I had a really lovely experience meeting and speaking with Ross. He's super helpful and their service are second to none. I had a minor issue with my vehicle and Ross made sure that this was sorted out really swiftly. I can't recommend Ross and the Prestige Cars Agent team enough and I'll definitely be a returning customer in the future. Thanks again Ross - I still can't believe I'm driving such a posh car!

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with - extremely pleasant to deal with and made me feel completely as ease. Gave me an extremely fair price for my vehicle. Price was decided and agreed before they got to see the car. When they arrived they didnt try and knock me down at all and honored the price we agreeded upon.

100% recommend to anyone looking to sell their car.

August 20, 2020
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

Happy with the service provided. No pushy sales talk. Very accommodating and approachable. Would be willing to purchase from them again. Definitely recommended.

August 15, 2020
Unprompted review

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