Prestige Titles Reviews 

237
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and quick to resolve any ordering mistakes or general questions. Many people truly love the beautiful, high-quality certificates and professional presentation packs, making these items perfect and memorable gifts for friends and family members. Some reviewers were not happy with shipping delays, mentioning they waited over a week without receiving dispatch confirmation, tracking information, or timely email replies. A few other people also felt that official government organizations would not recognize the purchased titles for official identification documents as expected.

What people talk about most

Product

Clients share positive opinions on product, noting that the certificates arrive quickly in lovely folders and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting quick responses and... See more

Order

Reviewers highlight positive aspects of order process, describing it as super easy and seamless with great... See more

Service

Customers had positive experiences with service, noting that the whole process was smooth, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... See more

Company replied

Rated 5 out of 5 stars

When i ordered my titles (ordered 4) all were to start with, good value for money. Items arrived quick and safe packed and certificates were lovely. Later on when wanted a digital copy and had diffic... See more

Company replied

Rated 5 out of 5 stars

What a fantastic idea and gift! Super easy to order, great price and fast delivery. The certificate is beautiful with a lovely frame. Can't wait to see my mum and dad's reaction. Highly recommende... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(237)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

What an absolute pleasure of a company…

What an absolute pleasure of a company to deal with, all of their information and support is easy to read and follow and the team behind the scenes are excellent. I'm just in the process of getting mine changed by deed poll and the steps seem easy to follow. I'll update here should I find any issues to make you aware of. Great to see a small company take this on, it's usually the bigger ones that come in and leave you on your own.

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

DVLA would not recognise the title and…

DVLA would not recognise the title and refused to update my Licence. Went through customer services to be fobbed off with some agencies wont recognise the title yet DVLA is quite a big one. which means NO UK resident can update their UK driving licence to reflect the title. This also means some banks will not recognise it either. NOT WORTH THE PAPER IT IS WRITTEN ON. Save your money and shop arround as its onll a novelty and there are cjeaper companies out there.

February 18, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your feedback. We’re sorry to hear about your experience with the DVLA and appreciate the opportunity to clarify.

The statement that “no UK resident can update their UK driving licence” is simply untrue. Over the years, many customers (including our own team) have successfully updated their driving licences with their new title. You can find photos of these on our website and social media via customer-shared reviews and comments.

While we do state that organisations have no obligation to make updates, thousands of happy customers have successfully updated various forms of personal documentation, including bank cards.

We’re always here to assist and provide guidance, so if you’d like further support, please don’t hesitate to get in touch.

- The Prestige Titles Team

Rated 3 out of 5 stars

Deed poll good frame cheap and tacky

Love the the deed poll and the information you get with it and also love the certificate you get . But the only thing that let's them down big time is the frame they send. You can get a better one at poundland by Miles it looks cheap and feels cheap. So if you want to save money don't get the frame package. Get a frame your self so that it looks 100% better than it would if you get there frame.

February 13, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear David,

Thank you for your review and feedback. We'll certainly take on board the comments regarding the frame and see what we can do to increase the quality there!

Otherwise, we truly appreciate your custom and thank you for taking the time to leave a review.

Best,
Prestige Titles Team

Rated 5 out of 5 stars

Great company

Great company, stuff works and really good to use to get discount at places. Especially hotels, great feedback from customers services thanks you Jennifer

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

In one word EXCELLENT!!!!

How excellent this company is. Great idea for a gift for someone or yourself!! I absolutely love and have had great fun with the new title!! It looks very professional and the certificate looks great in a frame! You get it very quickly and it's also sent by email which is really helpful when you are changing your title. I would highly recommend this company. Excellent customer service quick to respond and very helpful! Brilliant!!!

December 18, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!! YOU WONT BE ABLE TO USE YOUR TITLE

Don’t waste your time with this company. Tried to change my driving license and passport title to Lord. Both applications were denied. The company claims you can legally use your title but it’s all lies. Save your money.

January 2, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Tinashe,

So sorry to hear you're having trouble updating your title with some organisations! I'd love to see if our team can help with that, so please do not hesitate to reach out via email.

We've had hundreds of customers (including myself) who have successfully updated personal documents such as their driving license. Since each organisation has their own policy, we can't make guarantees for every region.

Please also note that passports do not contain titles and therefore there is nothing to update.

I do hope that you still enjoy using your brand new title and we're always on hand to help via support@prestigetitles.co.uk.

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Brilliant customer service

Amazing service and will give 100% to help a customer out 😊 can't fault them! Definitely will be a returning customer. Thanks for everything.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

Simply the best!

The ordering of the Lord title was effortless. The team couldn’t do enough to help me out. I have had a couple of issues (which were my fault) and the team went above and beyond to fix it. I highly recommend this product. You’re not just paying for a quality title change, but the service is next level. There is a reason it’s called Prestige Titles, there is no one out there that does it better.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Organisation

The team at Prestige Titles are amazing and the service could not be better. I feel truly valued as a customer and communication, speed of delivery and quality of service is truly wonderful. I will definitely recommend Prestige Titles to people I know.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great 👍

Title changed easily on driving licence, etc using documents provided by Prestige titles. Efficient and helpful customer service. Really pleased with the service and highly recommend.

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

3 month Review

Not worth it, applied to have my title changed on my driving license to sir on 3 attempts and they have turned down my request each time. Don’t listen what this company says about they’ll give you the info on how to change your title as it’s just a waste of money. Did what it said on the paperwork that comes but rejected. Don’t do it. Save your money

December 3, 2023
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Sir Terry,

So sorry to hear you're having trouble updating your title with some organisations! I'd love to see if our team can help with that, so please do not hesitate to reach out via email.

We've had hundreds of customers (including myself) who have successfully updated personal documents such as their driving license. Since each organisation has their own policy, we can't make guarantees for every region.

I do hope that you still enjoy using your brand new title and we're always on hand to help via support@prestigetitles.co.uk.

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Lord and Lady

Purchased a lord and Lady title. Fast prompt delivery good quality. They were very quick to sort out a mistake I had made. Would definitely purchase from them again. First class service.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Super pleased with our new titles

Super pleased with our new titles, we cant wait to use them :-)

Outstanding customer service
Very responsive to emails and always get things sorted
any issues are dealt with immediately
Highly recommend

November 25, 2023
Unprompted review

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