Prestige Titles Reviews 

237
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and quick to resolve any ordering mistakes or general questions. Many people truly love the beautiful, high-quality certificates and professional presentation packs, making these items perfect and memorable gifts for friends and family members. Some reviewers were not happy with shipping delays, mentioning they waited over a week without receiving dispatch confirmation, tracking information, or timely email replies. A few other people also felt that official government organizations would not recognize the purchased titles for official identification documents as expected.

What people talk about most

Product

Clients share positive opinions on product, noting that the certificates arrive quickly in lovely folders and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting quick responses and... See more

Order

Reviewers highlight positive aspects of order process, describing it as super easy and seamless with great... See more

Service

Customers had positive experiences with service, noting that the whole process was smooth, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... See more

Company replied

Rated 5 out of 5 stars

When i ordered my titles (ordered 4) all were to start with, good value for money. Items arrived quick and safe packed and certificates were lovely. Later on when wanted a digital copy and had diffic... See more

Company replied

Rated 5 out of 5 stars

What a fantastic idea and gift! Super easy to order, great price and fast delivery. The certificate is beautiful with a lovely frame. Can't wait to see my mum and dad's reaction. Highly recommende... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(237)

80 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have a question regarding the titles…

I have a question regarding the titles in the state of Texas? Can you use the documents to update your license and cards, passport to your new title? My spouse is a nut when it comes to titles and such! He can recite lineages from almost all the European countries! I would love to be able to get him a title he could use! Any feedback would be greatly appreciated!!!

December 14, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Garry,

Thank you for your question! We facilitate a legal change of title under English Common Law, and it sounds like a title would be a fantastic gift for your spouse!

As Trustpilot is designed for reviews only, we’d love to assist you further through email. Could you kindly reach out to us at support@prestigetitles.co.uk so we can provide all the details and answer any questions you may have?

Looking forward to hearing from you!

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Lord and lady titles

I ordered lord and lady titles for my grown children for Christmas. I can’t wait to see the looks on there faces . I would definitely recommend and purchase again from prestige titles , fast service helpful customer service support 10/10 from me , very happy service indeed

December 13, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Adam,

Thank you for your lovely review! We’re so pleased to hear that you’re happy with our service. We hope the gifts bring lots of joy this Christmas.

Wishing you a wonderful holiday season!

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Arrived on time and was well presented

Arrived on time and was well presented. Everything looks very professional. The lady of the house will be amazed on Xmas day

December 6, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your lovely feedback! We’re so pleased to hear everything arrived as expected and that you’re happy with your order. We hope it makes a truly memorable gift!

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Easy experience & great team

Easy experience, very helpful team . I made my purchase and through excitement realised I made an error , emailed and revieved a response very quickly from Jennifer . WHAT A CREDIT TO THE TEAM!!!
Was able to help , confirm and sort all my concerns out within 24 hours if that , very polite and understanding.
Honestly thank you so much for you help and now I can relax and wait for everything to arrive .

Thank you again & Merry Christmas

December 11, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Anna,

Thank you so much for your wonderful review! We’re thrilled to hear that you had an easy and positive experience with us. Jennifer is indeed a fantastic member of the team, and we’re so glad she was able to assist you quickly and put your mind at ease.

We hope you love your title when it arrives and that it brings plenty of joy this holiday season.

Wishing you a Merry Christmas and a wonderful New Year!

Kind regards,
The Prestige Titles Team

Rated 1 out of 5 stars

Please don't waste you're money

I bought a Lord title from here, it ain't worth the paper it's written on. Firstly DVLA returned it and said only hereditary titles and titles bestowed upon you can be used. So I tried my 3 bank accounts, again all came back with the same reply. These CANNOT be used for licence change and bank account change. So save your money, they're not worth anything! Seems the government are cracking down on these companies.

December 7, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Glenn,

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to provide some clarity.

To avoid any disappointment, we do make it clear on our website that while many of our customers have successfully updated documents such as bank cards and driving licences, we cannot make any guarantees for specfic organisations. Ultimately, this depends on the discretion of the individual or organisation processing the request.

Over the years, thousands of customers have shared their positive experiences, including updates to various documents. It can also depend on how these updates are requested, and whether the instructions were closely followed.

Our titles, while not to be confused with hereditary peerages or state-bestowed titles, are designed to facilitate a legal change of title under English Common Law. They make for a truly unique and meaningful gift experience, perfect for someone who already has everything!

We hope you still enjoy your title and have a great experience with it going forward. If you have any further questions or need assistance, please don’t hesitate to reach out to us directly.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

100% worth it

100% worth it? Lol and customer service is 100%on the ball, caring and understanding, they even let me have the get one free 2 days later when I forgot to get it when i paid for mine, how kind is that?? Thank you

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

Second time that I've used them .

Second time that I've used them .
Very efficient service.

November 20, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your review and for choosing us again! We’re delighted to hear you’re happy with the service.

If there’s anything else we can assist with, don’t hesitate to get in touch!

- The Prestige Titles Team

Rated 5 out of 5 stars

Excellent customer service on lost…

Excellent customer service on lost package sent to the USA. They offered to send new package at no cost. Fortunately the package was located B4 that was needed (US postal service delivered to a neighbour 🙄). My brother will surely be surprised at his proper title for a Christmas gift.

November 23, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your review!

We’re so pleased everything could be sorted and that your brother will receive his title in time for Christmas. We hope he enjoys his gift—it’s sure to be a memorable surprise!

If there’s anything else we can assist with, we’re always here to help.

- The Prestige Titles Team

Rated 1 out of 5 stars

Not happy with this at all

Not happy with this at all.
Have messaged this company on every platform possible and had NO response whatsoever. Order was supposedly shipped ages ago but have had no tracking!!! Don’t even know how to claim refund on a gift that was so needed!

November 12, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Jade,

Thank you for your feedback, and we’re genuinely sorry to hear about your frustration. We’d like to clarify the timeline to ensure transparency:

Your first email unfortunately landed in our spam folder, but your second message, sent outside of working hours, was replied to promptly the very next morning. The same applies to your Instagram message, which was also replied to within 7 hours the following morning.

Our team shared the tracking number with you via email and, despite receiving delivery confirmation from Royal Mail, we offered to send a free replacement entirely out of pocket to resolve the situation as quickly as possible.

We always strive to provide excellent service and genuinely hope we’ve done everything possible to assist you. While we understand your disappointment, we feel a 1-star review is extremely harsh given the efforts made to help with an issue outside of our control.

Thank you again for your understanding, and please don’t hesitate to contact us directly if there’s anything further we can do to assist.

Warm regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Made a mistake in the name, emailed customer services and they were straight on it. Communication has fabulous. So lovely to be be able to Communicate and feel like a valued customer. Arrived quickly and look great. Definitely will be using these again. Thank you Jennifer 😊

November 11, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Joanne,

Thank you so much for your review - we're so glad Jennifer was able to assist you quickly and make your experience with us so positive.

We look forward to welcoming you back again soon!

Warm regards,
The Prestige Titles Team

Rated 5 out of 5 stars

A great gift for the man who has everything

A great gift for the man who has everything. I made an error and they were so great and quick at sorting everything out for me.
Everything was so easy to do on line and there were a few options I could have chosen on how the certificates were received.
I will definitely use this company at Christmas as now my Sons want Lord titles as well!

November 8, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your lovely review! It’s wonderful to know the gift was such a hit. We’d be delighted to help you create some special surprises for your sons this Christmas. Thanks again for choosing us.

Rated 5 out of 5 stars

100% service

100% service. Great to deal with as fast response. Fast delivery. Absolutely great products. Got all my friends into buying these titles as presents and again they agree 100%. Amazing company.

November 12, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Bev, thanks for your review! It’s wonderful to hear your friends have enjoyed the titles as well.

We truly appreciate your support and look forward to serving you again.

Warm regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

I got all my documents and it's not a…

I got all my documents and it's not a scam it quite clearly states what it's all about and clearly states its a suvineer

November 11, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Diane, thanks for your honest review!

We truly appreciate your support and look forward to serving you again.

Warm regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

ELEVATION OF SOCIAL STATUS

The moment I received my title package, I posted it to all the social media platforms I belong and immediately my status changed. It's an awesome experience to behold with much dignity

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! If you are interested in getting their digital certificate, then you can go ahead, but don't ever ask them for a printed certificate; they will share a fake tracking number with you, and they will claim it's delivered! Later, they will ask you for more money to reprint! It's such a cheap way to earn money.

April 23, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Nash, so sorry to hear that you had delivery problems. We use Royal Mail who are a postal company based in the UK. The tracking number they provided was genuine, however we have paused delivery to the Middle East region until we can guarantee fast, smooth delivery for customers.

I believe our team have resolved your support ticket by now, however please do not hesitate to get in touch if you have any further questions!

Best regards,
Prestige Titles Team

Rated 5 out of 5 stars

They provide a fast

They provide a fast, effient and very professional service.

They even explain the whole process of how to legally change your name by deed poll. This has to be done 1st. Before you attempt to change your name and title directly with companies and governmental agencies.

So please don't leave bad reviews until you read all the instructions 1st, because it is unfair and untrue.

July 1, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thanks for your review, Brook! I'm very happy to hear you had a great experience :)

Best regards,
Prestige Titles Team

Rated 1 out of 5 stars

Do not buy from these scammers

Do not buy from these scammers, it’s a novelty title, nothing more nothing less, it’s not worth the paper it’s written on, customer services are no help either as they have a pre set response when you tell them you have encountered a problem changing to your so called new title! AVOID.

June 7, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Mark,

I’m sorry to hear about your experience. I’ve reviewed your support ticket, and it appears that the issue you encountered is beyond our direct control.

While thousands of customers have successfully updated various documents with their new title, under English law, there is no legal obligation for specific organisations to record it—although many do so as a courtesy.

It's still absolutely a legal change of title, and we do make it clear on our website that it would be impossible to guarantee every organisation will update their records.

On the whole, I do hope you are enjoying your new title, and thank you for your understanding.

Best regards,
Prestige Titles Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look