Prestige Titles Reviews 

237
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and quick to resolve any ordering mistakes or general questions. Many people truly love the beautiful, high-quality certificates and professional presentation packs, making these items perfect and memorable gifts for friends and family members. Some reviewers were not happy with shipping delays, mentioning they waited over a week without receiving dispatch confirmation, tracking information, or timely email replies. A few other people also felt that official government organizations would not recognize the purchased titles for official identification documents as expected.

What people talk about most

Product

Clients share positive opinions on product, noting that the certificates arrive quickly in lovely folders and... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting quick responses and... See more

Order

Reviewers highlight positive aspects of order process, describing it as super easy and seamless with great... See more

Service

Customers had positive experiences with service, noting that the whole process was smooth, professional, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising the team for being exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far Prestige Titles has not failed us, from a bonafide position everything to date easy and transparent, and simple. Of our own ongoing relationship with them, we recommend via your relationship wi... See more

Company replied

Rated 5 out of 5 stars

When i ordered my titles (ordered 4) all were to start with, good value for money. Items arrived quick and safe packed and certificates were lovely. Later on when wanted a digital copy and had diffic... See more

Company replied

Rated 5 out of 5 stars

What a fantastic idea and gift! Super easy to order, great price and fast delivery. The certificate is beautiful with a lovely frame. Can't wait to see my mum and dad's reaction. Highly recommende... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I've used Prestige Titles, and once again, they have gone above & beyond to make my experience absolutely awesome. So, firstly :- Thank you Jennifer, for your outstanding cus... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Unique personalised gift store. Change your title to Lord, Lady & more using our personalised title packs. The perfect gift for the person that has everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(237)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, great price and great service.
What more can I say. Seriously buy it you won’t be disappointed.

December 27, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Chris,

Thanks so much for taking the time to leave a review!

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Bought this for my wife for Xmas

Bought this for my wife for Xmas. She loves it. So happy with it.

December 25, 2024
Unprompted review
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Reply from Prestige Titles

Hi Andrew,

Thanks so much for your review! We're so glad to hear your wife loved her gift.

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Received great service from Jennifer

Received great service from Jennifer, I MADE A MISTAKE at first, but they corrected it without any quibble, then I noticed that one of the names were wrong and they already sent out for posting, I again contacted Jennifer again and received a reply within their working hours to say they are sending a replacement, you can’t get better service than that. 😁

January 7, 2025
Unprompted review
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Reply from Prestige Titles

Hi Mike,

Thank you so much for your kind review! 😊

We’re thrilled to hear that Jennifer was able to assist you so promptly and ensure everything was corrected for you.

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Easy to order.Item was well…

Easy to order.Item was well presented.Arrived early. Would definately reccomend as a gift

November 5, 2024
Unprompted review
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Reply from Prestige Titles

Thank you for your review! We’re so happy you’d recommend us—thanks for choosing Prestige Titles.

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Amazing service and support team

Amazing service and support team. Jennifer has been amazing eith her help and time with resolution to any isdue put forward to her....

January 2, 2025
Unprompted review
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Reply from Prestige Titles

Hi Ricky, thank you for your review! We’re so pleased Jennifer was able to help you and that you had a positive experience with our team. We really appreciate your support.

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Joint Christmas Present

Ordered as a joint Christmas present for me and the wife as a bit of fun.

All arrived in time for Christmas Day and was very well packaged. Ordered with the frames and the title certificates look great in the frames so very pleased with the purchase.

Have not tried changing details yet with it being the festive period so that adventure is still to come.

December 25, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for taking the time to leave a review! We’re so glad the title packs arrived in time for Christmas and that you’re pleased with the purchase. 😊

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

This was made very easy by the team.

This was made very easy by the team.
First class service.

December 21, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your kind words! We’re delighted to hear the process was smooth and that you’re happy with the service. 😊

Rated 5 out of 5 stars

EXCELLENT

Mix up initially with the titles, but they went above and beyond to get my wife's Christmas present to us....even though a little late, it was perfect.
They gave me a full refund too that I will be donating to a local charity.
Many thanks.

December 24, 2024
Unprompted review
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Reply from Prestige Titles

Hi Dave,

Thank you for your sharing your experience!

I’m so glad we could get everything sorted for your wife’s Christmas present and that it turned out perfect in the end.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Well that’s made our Christmas

Well that’s made our Christmas. Bought as a joint present for me & the Mrs, both overjoyed & will look forward to having a giggle or 2 with the Sir & Lady titles. Many thanks in your service & great communication

December 23, 2024
Unprompted review
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Reply from Prestige Titles

Thank you so much for your kind review! Wishing you both a Merry Christmas and a very happy New Year🎄✨

- The Prestige Titles Team

Rated 5 out of 5 stars

Jenifer and James were really helpful…

Jenifer and James were really helpful when I placed my order and amended my mistake extremely efficiently. Great customer service!

December 20, 2024
Unprompted review
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Reply from Prestige Titles

Hi Charlotte,

Thank you for your kind review! We’re so glad we could assist and provide the help you needed.

We truly appreciate your support and look forward to serving you again in the future!

Best regards,
- The Prestige Titles Team

Rated 5 out of 5 stars

Creme de la creme of title providers!

Prestige put together a terrific package for their titles which makes for a wonderful gift! Had an initial problem ordering my titles but Prestige resolved the problem really quickly! Meaning I have the title pack in good time for Christmas and to take advantage of the amazing offers they had on at the time! Recommend Prestige to all!

November 5, 2024
Unprompted review
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Reply from Prestige Titles

Dear David,

Thank you so much for your glowing review! We’re thrilled to hear you’re happy with the service and that we could resolve your issue quickly.

We truly appreciate your recommendation and hope the title makes for an unforgettable gift! 🎁

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Great gift idea

The process from start to finish was so easy.
I love that this is a small company, I needed to get in touch with them and Jennifer was back to me straight away, they are lovely people to deal with.
Thank you very much.

December 17, 2024
Unprompted review
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Reply from Prestige Titles

Thank you for your thoughtful review! We're thrilled you love the gift idea and we’ll be sure to pass on your kind words to Jennifer. 😊

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent service very honest and…

Excellent service very honest and extremely helpful. My wife and daughter will be very happy with their titles and it will add another layer if fun when you go to Downtown Abbey. Thanks foe all your help over what I'm sure is a very busy period.

December 20, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Dave,

Thank you so much for your kind review! We’re delighted to hear you’re happy with the service and we're sure that your wife and daughter will enjoy their titles.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

My daughter recently made a purchase…

My daughter recently made a purchase and after receiving the item I noticed a mistake, I contacted them and they was very helpful and changed the problem straight away. I'm very happy with the service and would recommend.

December 19, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Hi Emma,

Thank you for your lovely review! We’re so pleased we could quickly resolve the issue for you and ensure everything was just right. It’s wonderful to hear you’d recommend us, and we truly appreciate your kind words.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

So brilliant feeling privilege get…

So brilliant feeling privilege get title
Lady ,however if you order documents for any one family with title make them happy for life time ♥️

December 19, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your kind review! We’re so glad you’re enjoying your new title.

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team, even after i made a mistake on purchase Jennifer was kind and gracious to help on the matter and process part of refund swiftly.
Rare and wonderful team- thankyou

December 16, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your kind words! We’re delighted to hear that Jennifer was able to assist you and resolve the issue quickly.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent service

Excellent service, kept me updated on my order at all times.
Great gift idea as well

December 1, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your lovely review! We’re thrilled to hear you were happy with the service and we hope it brings a big smile to the recipient.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

5* from start to finish

Ordered my lord and lady’s paperwork titles on Friday and they arrived on the Tuesday , they are brilliant and will be gifted for Christmas and an upcoming birthday, well packaged , informative packs, quick delivery what more can you ask from a company.
I will definitely be using them again 5*

December 13, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you for your fantastic review! We’re delighted to hear you were happy with the quick delivery and the quality of the title packs. It’s wonderful to know they’ll be such thoughtful gifts for Christmas and a birthday!

We truly appreciate your support and look forward to serving you again in the future.

Best regards,
The Prestige Titles Team

Rated 5 out of 5 stars

Excellent customer service

I ordered two sets of Lord & Lady titles for our son & daughter and their spouses as extra Christmas presents but, unfortunately, they didn’t arrive within the expected timeframe. I contacted Prestige Titles customer service services by email who replied immediately and arranged for replacement documents to be sent out by next day delivery with Royal Mail. As promised the envelope arrived the next day so they kept their word. Excellent service, very polite and ensured that I am happy with their actions. The titles are well worth what I paid and I will definitely use Prestige Titles again for this kind of purchase in the future and I very happily thoroughly recommend them.

December 17, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Dear Heather,

Thank you so much for your thoughtful review!

We’re so glad we could resolve your query and get the replacement to you quickly. We know how important these gifts are, especially during the holidays, and we really appreciate your patience with the seasonal delays from Royal Mail.

Thank you for recommending us—it means a lot! We hope your family loves their new titles this Christmas. 🎄

Kind regards,
The Prestige Titles Team

Rated 5 out of 5 stars

What a wonderful wee business to deal…

What a wonderful wee business to deal with ,I had placed an order then was told the name li had given then wasn’t correct, I sent an email and got a reply very quickly that they had amended it for me ! No fuss no bother,! This is the 2nd time I’ve used this company, it’s a nice quirky gift, and not expensive, the certificate comes well packaged, with all the information you need if you want to change your title on driving licence etc.. well done prestige titles, I will always recommend you to friends

December 17, 2024
Unprompted review
Prestige Titles logo

Reply from Prestige Titles

Thank you so much for your kind words, Louise! We’re honoured to have earned your recommendation and look forward to serving you again in the future.

Warm regards,
The Prestige Titles Team

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