Never got my purchase and customer service is the same generic email at every response. Buyer beware of this scam
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Arrived but transported in card so soaked through! Great for environment, not for UK weather. Answered first email and promised a replacement but never sent it out and it took 3 ignored emails to r... See more
Company replied
The product itself was lovely, however it arrived in a damaged box leaving the gift wrap exposed, which given how much it costs a sheet, I thought was poor. I emailed the company telling them that th... See more
Company replied
Absolute joke off a company. Paid £7.95 for 70cm piece of wrapping paper. Website advertised it as a large 1-3 sheets of paper. Absolute rip off all because you can put a message on the paper. Avoid s... See more
Company replied
Company details
Information provided by various external sources
We hope you had some fun creating your wrapping paper? It's amazing what you can say in 60 characters isn't it? You may already know, Pretty Gifted wrapping paper is made in Cheshire (UK) by Cath, Steve and sometimes even David (the boss and technical guru!). They have covered the world to source the finest papers & metallic foil finishes to make our products the best, and in turn, make your gifts really stand out. All Pretty Gifted wrapping papers are fully recyclable (just remove sellotape, tags, bows etc before putting into the recycling bin.) We'd love your feedback, so that other customers can hear what you think! Love, Team PG xx
Contact info
Momentum House, WA3 2BP, Warrington, United Kingdom
- 0330 311 1010
- vic@prettygifted.co.uk
- prettygifted.co.uk
2.1
Poor
150 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great website and quick and efficient…
Great website and quick and efficient delivery. Love the personalised Birthday wrapping, something different and special for a lockdown Birthday!!
November 18, 2020
Reply from Pretty Gifted
Thank you Tina 😊 We’re so happy to hear your lovely comments!
Loved the personalised Xmas wrapping…personalised Xmas paper
Loved the personalised Xmas wrapping paper for my grandaughter it’s absolutely beautiful, thank you so much..xx
November 14, 2020
Reply from Pretty Gifted
You’re so welcome Jean! Thank you for your lovely comments 😊
AMAZING PAPER & SERVICE!!!
AMAZING PAPER & SERVICE!!!! Fantastic support🙏🏽 when I had ordered the wrong colour paper - they fast tracked next day delivery for me ( no charge!) - literally had me in tears as it was my daughter’s sweet 16th 💞
November 2, 2020
Reply from Pretty Gifted
Thanks for your beautiful review Alesa! We hope your daughter had a fabulous day! Love Team PGx
Loved this company
Loved this company - the customer service was excellent too and the product didn’t disappoint.
November 2, 2020
Reply from Pretty Gifted
Thanks so much Lynn, means a lot to us! Love Team PG x
Excellent idea for Christmas
Excellent idea for Christmas or any other event, the kids will love it. It is great to be able to choose colour and style of the font/paper etc and to add icons, so much choice.
It would be better if you reduced the price, it is a bit steep for a sheet of paper but I do love it.
October 19, 2020
Reply from Pretty Gifted
Thank you Susan!
Great to hear that you loved our online gadget, so you could personalise your paper colour and font :)
As a small independent business, based in the UK, we truly believe in bringing you a top of the range wrapping paper, and this quality does reflect in the price we charge.
Next time, check out our special offer to buy 3 sheets and get a 4th free :)
Love Team PG x
Easy ordering quick delivery and very…
Easy ordering quick delivery and very pleased with the item, will definitely purchase again
October 17, 2020
Reply from Pretty Gifted
Thank you SO much :)
Such a helpful Company
Such a helpful Company, nothing is too much trouble and the paper is beautiful. Everything absolutely first class.
I shall be ordering more - often as it is very special. Lovely colours and easy to navigate and understand site when ordering
October 15, 2020
Reply from Pretty Gifted
Thank you, this is such a lovely, glowing review!
We just did a happy dance!
Love Team PGx
Reply from Pretty Gifted
Thank you Hazel,
We're always here for all those special occasions you have in future!
Team PG x
The product itself was lovely
The product itself was lovely, however it arrived in a damaged box leaving the gift wrap exposed, which given how much it costs a sheet, I thought was poor.
I emailed the company telling them that the box was damaged upon arrival and felt their response was somewhat flippant.
October 13, 2020
Reply from Pretty Gifted
Hello Maxine,
We're very sorry to hear that you weren't 100% happy with the delivery service.
I understand that we didn't hear anything back when we replied to ask if the paper was damaged.
So we took it that everything was ok and that it was just the outer packaging that was damaged.
Please get back in touch with us if there has been a misunderstanding here.
Team PG x
Hanukkah Gift Wrap
I ordered my bespoke gift wrap that came perfect. Love the gift tags and the gel pen that comes along with the gift wrap.
Just what I needed as living where I do I struggle to find Hanukkah gift wrap so this was perfect.
Quick, easy and shipped super fast.
Love it!!!
October 13, 2020
Reply from Pretty Gifted
Thanks Lynn, great to hear you were able to personalise this for such a special occasion! Happy Hanukkah! Love Team PGx
The wrapping paper wasn’t enough
The wrapping paper wasn’t enough. Expensive for no reason. A little sheet isn’t good enough.
October 12, 2020
Reply from Pretty Gifted
Hi Sumayyah, thanks for leaving us your review. It's a shame you didn't get in touch with us first to check the size or discuss this in more detail.
To clarify, on the 'Create' page, under the preview window it explains that the sheet size is 70x50cms.
As it's a personalised, handmade product (in the UK), with luxury quality paper and foil printing, we feel the price is very reasonable, especially as it includes delivery.
So we're sorry to hear you think it's expensive. We hope you're able to find an alternative solution in future, sorry if that's not us.
Paper delivered very quickly wrapped…
Paper delivered very quickly wrapped well only downside received a silver pen with rose gold and pink wrapping paper, ha ha gold pen would’ve been better
October 9, 2020
Reply from Pretty Gifted
Thanks so much Annie, great to hear that it arrived with you nice and quick! Love the idea of having matching pens with the foils, we'll take your valuable feedback on board! Love Team PG x
Couldn't be happier with the papers I…
Couldn't be happier with the papers I ordered...They look amazing! i wish I ordered more! I cannot wait to order more in the future!
;-) Shalini xx
October 3, 2020
Unprompted review
Reply from Pretty Gifted
Hey Shalini - it's reviews like this that make us do a happy dance! Thank you for such a glowing report, we can't wait for you to order again soon! Love Team PG x
Excellent value and excellent quality.
October 2, 2020
Unprompted review
Reply from Pretty Gifted
Thank you Khan, really appreciate you taking the time to write us a review, means a lot! Team PG :)
they were more impressed with the paper than the present!
personalized the paper to wrap a wedding present (which was a pretty decent wedding present!) the couple were more impressed with the wrapping paper!!! Makes any present that little bit more personal, fab idea, quality paper and printing and quick dispatch, many thanks!
September 23, 2020
Unprompted review
Reply from Pretty Gifted
HA HA!! This is something that we hear a lot from our customers. Congrats to the happy couple- you may want to remind them both that the first anniversary is 'paper' (wink wink!) Love Team PG x
Fantastic wrapping paper.
Fantastic wrapping paper.
The recipient loved it and it was definitely a wow factor.
Even kept some as a keepsake
September 22, 2020
Unprompted review
Reply from Pretty Gifted
Thanks so much for this glowing report, we love it that they kept some as a keepsake - what a smashing thing to do! Love Team PG x
This product was the best thing i have…
This product was the best thing i have ever found when it comes to wrapping paper.
September 16, 2020
Unprompted review
Reply from Pretty Gifted
Thanks Remon!
Wow, that's great news, it's made our day!
Team PG :)
Not even got it yet
Excellent company to deal with
I initial gave them bad review as I had not received my goods an yet they asked for a review??? My fault top tip don’t order online late at night An put your neighbours door number by mistake. Ha!
September 10, 2020
Unprompted review
Reply from Pretty Gifted
Hi Lindsay, thanks for the review, glad we were able to rectify where the missing paper went and show you how magical our personalised wrapping paper is! Love Team PG x
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