Prettylittlewish Reviews 138

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered slip covers for couch and pillows. Spent $172. Never got them. Customer service kept giving me the go-around. Said they resent them; never got the so-called second set. Finally they stopp... See more

Rated 1 out of 5 stars

Like every other review on this thieving company they ripped me off just like everyone else. Ordered covers months ago and received an email from their head honcho KEN (YEA RIGHT) saying they were sen... See more

Rated 1 out of 5 stars

They're definitely a fraud... no, no, don't sponsor them. 7 months ago I put an order, after many emails in each of their communications indicate that the merchandise arrived in 2 weeks, 2 weeks, 2... See more

Rated 1 out of 5 stars

Do NOT buy from this company! Total scam. False tracking numbers. Delay tactics. Have asked for refunds several times. Keep on getting told it's at different processing places. 3 months down the... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Best quality formula beauty & makeup at amazing prices, vegan, cruelty-free, we ship direct to you. Shop our Magnetic Eyeliner Eyelash Kits, concealer, eye shadow palettes, lipstick!


Contact info

1.1

Bad

TrustScore 1 out of 5

138 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The site is a scam

The site is a scam, 5 months for an order which never arrives, just bs messages that it's in transit

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered on 12th Jan'20, Never got it

I ordered on 12th January 2020, order#28854 for $ 316.94, it's been more than 10 months but I have not received it, for a product that should have been delivered in "4-5 weeks" as their site claims. Everytime I complain, I get standard "it's in process, will come" meaningless reply with no action or update from their side. Hence I conclude that Pretty Little Wish is actually a bunch of #PrettyLittleLiars crooks who are shameless. It's a scam, fraud. All positive reviews are paid implants just to fool more people. Beware!!

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

Exactly What I Wanted

Exactly what I’ve been wanting for my couch covers for a while I’m very impressed how soft they feel it installed easily and the quality of the fabric is awesome I’m very happy with pretty little wish give them a break guys! I just ordered one for my daughter-in-law and my son for my mom this is the best place to find them. I ordered in August that arrived September 15th!

November 14, 2020
Unprompted review
Rated 1 out of 5 stars

Only as its not possible to give 0

Only as its not possible to give 0. Product never arrived, all complains and refund requests ended up ignored or replied with this seamless mails how package will arrive in 2 weeks and I should contact my post office!!! For a package I never even got tracking number. Only way is to request refund from credit card

November 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! So happy with my covers and with the service I got from them. It's all worth the wait. My couch looks incredibly new again and I will definitely order again soon!

November 14, 2020
Unprompted review
Rated 1 out of 5 stars

Like everyone else I have not received…

Like everyone else I have not received my order. I ordered covers in August. I keep getting the same reply when I write them "your order is in transit it will be coming soon have patience". My patience is over this is ridiculous. I wish I had never saw the ad and once I did I had read the reviews first before ordering.

November 12, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT ORDER

***ZERO STARS*** SCAM DO NOT ORDER. My mom ordered couch covers from this place... it’s been over 5 months and nothing has arrived. The customer service responded to us saying be patient, however obviously these will never arrive. After reading the Google reviews (we kick ourselves for not doing this before ordering) they have customers that have been waiting over a year. SCAM DO NOT ORDER. Disgrace of a company.

November 9, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. These thieves stole $150 dollars from me. They keep saying be patient, they sound very sincere, they even apologize for the inconvenience. What they don’t do is ever deliver. Total Scam!

November 1, 2020
Unprompted review
Rated 1 out of 5 stars

It has been almost a full year and…

It has been almost a full year and still no product.. I have asked so many times to get my money back and every time same answer.. we see your order has shipped already it will be there in 2 weeks.. every time... Still have not got anything..

October 30, 2020
Unprompted review
Rated 1 out of 5 stars

Same experience as everyone else

Same experience as everyone else. TOTAL SCAM. Do not order from them.

Edit 18/11/2020 I encourage anyone to read ALL of the reviews. Since they've claimed the business last week, there are a bunch new positive reviews... You can draw your own conclusions...

Edited 13/11/2020 to add, I did check the order number below (per the message from pretty little wish) by tracking on canada post website directly. Not following the link they posted. The tracking number shows a delivery to a different town. I don’t live in Roxboro....Still haven’t received my shipment.. nor a reply to my email asking for courier name and tracking info... nice try pretty little wish! Buyers beware of the 4 recent good reviews all posted within an hour... seems legit lol!

October 28, 2020
Unprompted review
Prettylittlewish logo

Reply from Prettylittlewish

Hello Elaine, we are sorry for the bad experience, however upon checking your order was delivered to your address via Canada post on August 19,2020, you may check it with the post office and here is the tracking number link of Canada post https://www.canadapost.ca/trackweb/en#/details/1023038209480017

Rated 1 out of 5 stars

Big scam

Big scam
I’ve been waiting for 6 month now No delivery, and they send same email “we are really sorry, will receive ur product soon”
Be careful

October 13, 2020
Unprompted review
Rated 1 out of 5 stars

It is a SCAM

It is a SCAM

I have waiting for several months and haven’t received my order yet.

Trying to cancel my order but they kept sending the same email that your shipment is coming soon.

It is a fraud. Please no body make the same mistake

October 12, 2020
Unprompted review
Rated 1 out of 5 stars

If I could rate a zero I would

If I could rate a zero I would ! It’s been well over 4 months and still haven’t received my package ! This is a total scam please don’t make the mistake of ordering from here !!! There is no customer service to talk to I can’t believe Facebook is even allowing them to promote on Facebook!!

October 4, 2020
Unprompted review
Prettylittlewish logo

Reply from Prettylittlewish

Hi Victoria, good day to you and we are sorry for the bad experience , may I please have your complete name and order number so that we can help you check on the status of your website. Thank you.

Rated 1 out of 5 stars

SCAM!

SCAM!! Ordered 2 sofa covers in Jan 2020 for $175 and still haven't received them. I've emailed them MANY times to get the same cut and paste message telling me it is stuck at "shipping" and I should receive it soon. It's been 9 months! Total SCAM so frustrating...

September 30, 2020
Unprompted review
Rated 1 out of 5 stars

Never received my order

As everyone else said, I placed an order and more than 2 weeks later, it has not shipped out (despite their processing time being supposedly 1 week). Reached out to their staff by email twice and no reply. Order #41635.

The fact that they don't reply to support requests or provide any transparency makes it all the more disappointing.

Eventually just had to dispute the charge with my credit card company.

Don't waste your time.

September 19, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look