I have now had 4 orders not delivered in total. When contacting customer services i was asked for delivery iD’s which i provided and then there was no reply. I paused my subscription which should stop... See more
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The last 3 boxes have been delayed without any correspondence from them. I still have not recieved my January box. We are now in February. There has been now information given nor any way to track... See more
I have tried most of the competitors for beauty sub boxes and then found pretty obsessed on Instagram. I have been signed up for about 6 months for the standard box now and have loved every one of the... See more
Company replied
Absolutely love my subscription box!! So worth it in the end,, the items where all full size & in full working order no damaged items or none shelved items!! I have used the 2 sheet masks already me &... See more
Company replied
Company details
Written by the company
Monthly Beauty Subscription Boxes
Contact info
Concorde house Concorde way , Ts183rb, Stockton , United Kingdom
- info@prettyobsessed.co.uk
- prettyobsessed.co.uk
1.9
Poor
323 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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One of the best cosmetic subscription boxes!
Had these boxes all through 2019, cancelled to save some money on my end and have now re-subscribed because I missed them so much, I do not use any other makeup subscription box as these are by far, the best. I look forward to them! Great service, and so far, great products!
February 1, 2021
Unprompted review
Reply from Prettyobsessed
Aw thank you so much Melissa!! xx
Absolutely love my boxes every month
January 28, 2021
Unprompted review
Reply from Prettyobsessed
Thank you for the lovely review Naomi xx
I love my monthly treat!
I LOVE my monthly pretty obsessed box, i have 2 daughters aged 20 and 17 and theres always a little treat in there for them too! It's truly a great subscription box, keep up the good work guys! ♡
January 16, 2021
Unprompted review
Reply from Prettyobsessed
AMAZING! Thank you Emma. xx
Amazing box!
Amazing box!!
I use to have birch box and it was AWFUL everything was sample and cost like £1 to buy yourself and they charged £12 so I left. This costs double but it is so worth it!! Nothing is a sample, ans everything is worth way more than what you pay. I've had 3 boxes now and I've loved every single product (I have the luxury with 10 full size itmes) i 100% recommended this box to anyone, its the best surprise each month.
January 15, 2021
Unprompted review
Reply from Prettyobsessed
Thank you so much! xx
Cancelled all my other subscription…
Cancelled all my other subscription boxes!!! This one is amazing. The reviews drew me in and Decembers box killed it. Can’t not wait to receive my next box 😍😍
January 14, 2021
Unprompted review
Reply from Prettyobsessed
Welcome to the gang!! Lots of love, thank you for posting xx
Absolutely love it all
Absolutely love everything I have received, always arrives on time and such an amazing bundle of goodies too, I am always excited to receive my next box, I recommend too all my friends and family
Definitely value for money, my December box was worth over £200 and I only paid £25 plus postage
January 13, 2021
Unprompted review
Reply from Prettyobsessed
Thank you so much, Jodie! xx
Received my first box in December and…
Received my first box in December and was sooo pleased with it and the products inside, I can't wait for my next box to arrive 😍
January 13, 2021
Unprompted review
Reply from Prettyobsessed
So happy you loved it! xx
Very happy
Very responsive with letting you know when your delivery will be with you, quality products, more than worth the price. Easy payments and easy to cancel or change if needed.
January 13, 2021
Unprompted review
Reply from Prettyobsessed
Thanks Kirsty, we do try!! xxx
I absolutely love my PrettyObsessed…
I absolutely love my PrettyObsessed box. I receive different beauty boxes every month, but this one is by far my favourite. The items are always so great, good quality and beautiful. The customer service is impeccable and delivery is always on time.
Recommend 100%.
January 12, 2021
Unprompted review
Amazing products and great customer services.
Have received 4 boxes so far and have never been disappointed. Boxes always arrive within the specified time, customer services are always friendly and helpful and the box itself is fantastic. Lots of full size top quality products with a worth that far exceeds the subscription cost. Highly recommend this beauty box over others.
January 11, 2021
Unprompted review
Reply from Prettyobsessed
MWAH xx
I love receiving my boxes always on…
I love receiving my boxes always on time and I love the products
January 10, 2021
Unprompted review
Iv made 3 payments and only received 1…
Iv made 3 payments and only received 1 box
Really disappointed as was impressed with my first box and not had nothing since .
January 10, 2021
Unprompted review
Reply from Prettyobsessed
Hi Joanne, have you been in touch with our customer service team? if not, please do contact info@prettyobsessed.co.uk and we can look into that for you - we are more than happy to help. Thanks xx
Great customer service & products
January 9, 2021
Unprompted review
Reply from Prettyobsessed
Thank you so much xx
Fantastic buy...
Fantastic buy...
5 full product for a low price.
The last box I got I worked out to £100+ in price for the great price of £14.99(+p&p)
January 8, 2021
Unprompted review
Reply from Prettyobsessed
Thank you so much xx
Pretty obsessed
Quite impressed with boxes so far customer service is excellent too
January 8, 2021
Unprompted review
Reply from Prettyobsessed
Thank you so much xx
Impressed so far
Had 2 boxes so far and I am impressed with the content so far. Things that I won't use are going into boxes ready for my niece's for next Xmas so not a waste of money. It's a nice treat every month
January 7, 2021
Unprompted review
Reply from Prettyobsessed
LOVE! Thank you so much xx
I subscribed for around a year and had…
I subscribed for around a year and had a really positive experience. I’ve paused whilst in lockdown but will resume when back up and running
January 7, 2021
Unprompted review
Reply from Prettyobsessed
AMAZING!! Thank you so much xx
Love getting my boxes ...
Love getting my boxes .... the items are not small silly sample sizes .... very good value for money
January 7, 2021
Unprompted review
Reply from Prettyobsessed
Lovely to hear, thanks Amy! xx
Amazing products 💋
Im very happy that i continue getting my boxes evey month they are amazing 😁
January 7, 2021
Unprompted review
Reply from Prettyobsessed
Thanks Tess, lovely review xx
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