Prettyobsessed Reviews 323

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I have now had 4 orders not delivered in total. When contacting customer services i was asked for delivery iD’s which i provided and then there was no reply. I paused my subscription which should stop... See more

Rated 1 out of 5 stars

The last 3 boxes have been delayed without any correspondence from them. I still have not recieved my January box. We are now in February. There has been now information given nor any way to track... See more

Rated 5 out of 5 stars

I have tried most of the competitors for beauty sub boxes and then found pretty obsessed on Instagram. I have been signed up for about 6 months for the standard box now and have loved every one of the... See more

Company replied

Rated 4 out of 5 stars

Absolutely love my subscription box!! So worth it in the end,, the items where all full size & in full working order no damaged items or none shelved items!! I have used the 2 sheet masks already me &... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Monthly Beauty Subscription Boxes


Contact info

1.9

Poor

TrustScore 2 out of 5

323 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always amazing beauty products

Always amazing beauty products, and if there is anything I won't use I keep to gift on birthdays etc... look forward to my pretty obsessed gift to myself every month 💕

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Best beauty box ever

Best beauty box ever, I was with glossybox. But seriously glossybox is only great for the box. With pretty obsessed you get actual size products and good quality too. I get the luxury box as I never spend any money on myself being mum to four. Its nice to get a treat each month..

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

I HIGHLY recommend!

I loved my first box. It was full off great products and it was packaged really nice. It really did cheer me up when it arrived! I can wait for my next box to arrive in a few days.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Love pretty obsessed

Love pretty obsessed, would never use any other subscription box!! Always a timely delivery, lovely packaging and fantastic products!! Never been disappointed with what I’ve received! Love trying new things

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Always love their boxes

Always love their boxes, great variety of products! Highly recommend the luxury box! Always transparent with everything they do.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Tried both Pretty Obsessed and Birchbox…

Tried both Pretty Obsessed and Birchbox as a pick me up during lockdown. Birchbox cancelled after 3 months and Pretty Obsessed is here to stay. Full-sized, good quality products that I use. Would recommend.

February 17, 2021
Unprompted review
Rated 4 out of 5 stars

Really enjoying my subscription!

I have had a few boxes now from Pretty Obsessed and I have to say I really enjoy it! Its lovely getting a monthly surprise and most of the time the products are great. Understandably they are a much smaller business than their competitors and therefore we don't receive many 'big' name brands, but I just think that is a great way to discover new brands, plus I love to support small businesses! I'm super exited for this months box!

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous darling!

Had this sub for nearly a year! Never have i ever been disappointed in any of the boxes. You guys smash it every time. Always looks forward to the box every month, its a little treat to myself! its helped me know more about skincare especially as I now have a routine that I live by! Thank you so much! Love you guys ❤💕

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing subscription box service

Amazing subscription box service, I had both this and glossy box but after receiving my first pretty obsessed box my subscription to Glossy was soon cancelled as Pretty Obsessed really impressed me! I can’t wait for my many future boxes!!

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

I’m pretty obsessed!

Customer service always lovely and helpful, a great variety of products! It’s the highlight of the month when my box arrives!

February 17, 2021
Unprompted review
Rated 2 out of 5 stars

Once was so good, has went down the drain.....

Ive absolutely loved your boxes since I first started getting them, but recently the past few months I've been getting the same stuff over and over again. I was expecting new stuff every month but I haven't. This month i received a body scrub twice and then also stuff from last month and Christmas it's just disappointing I don't think I'll buy again until this is sorted. It's truly ruined my day

February 13, 2021
Unprompted review
Rated 1 out of 5 stars

Bought a 3 month deal as a Xmas present…

Bought a 3 month deal as a Xmas present for my daughter last November to find I have now been charged a further £51.00 for more boxes I don't want.

February 3, 2021
Unprompted review
Prettyobsessed logo

Reply from Prettyobsessed

Hi Marcia, Sorry about that, can you please email info@prettyobsessed.co.uk and we will be able to sort that for you no worries. Thanks, Kelly.

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