Pretty pawfect boutique Reviews 

170
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

one of our favourite places to shop & wear on the gram! we have a lovely little collection of different items from you & we couldn’t be anymore happier with each individual item that we own! th... See more

Rated 5 out of 5 stars

Absolutely love ordering from here. We cannot help ourselves lol Items are amazing. Durable, and Absolutely gorgeous had so many complaments from friends saying how handsome our boy looked in his bo... See more

Company replied

Rated 4 out of 5 stars

Not great communication, my top was damaged and not had a response. Discount code didn't work on multiple things. However the other items are good quality. EDIT - I should note the damage on the to... See more

Company replied

Rated 5 out of 5 stars

Extremely good quality material, well made and tailored. Sizeing was correct and fits like a glove, well priced, the packaging was beautiful and fast shipping. Definitely recommend buying/shopping fro... See more

Company replied

Company details

  1. Pet Store

Written by the company

We love dogs and that's why we created Pretty Pawfect Boutique! We wanted to bring some new designs and products to every dog owner to make everyone stop and admire your pups. Our boutique is growing with lots of new products which is not all for the dogs but something to treat their owners to so they can enjoy some pretty pawfect treatment! We can't let all the dogs have the fun


Contact info

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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No recent history of asking for reviews

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4.8

All reviews

(170)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery, great quality!

I ordered dressing gowns to keep my chihauhaus warm and they love them! Great quality and price, fast delivery - Will definitely order again.

October 5, 2022
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Reply from Pretty pawfect boutique

So happy to hear you and your pups love the dressing gowns. Thank you so much for your order and taking the time to write this lovely review :)

Rated 3 out of 5 stars

Missing clip

Part was missing from order, had used their contact us option on Saturday, received reply on Tuesday after my initial 1 star review was left on trust pilot & as I have been contacted & the missing part being chased up which I should point out comes from a third party & not pretty pawfect directly so the mistake was not theirs, i am now adjusting my review.

October 14, 2022
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Reply from Pretty pawfect boutique

Hi Nikki, thanks for your review although sorry to hear your not happy. We do explain on your packing slip and on our website ID tags do come separately to your other items you ordered as it’s all made to order directly from the suppler. And they come directly from our tag supplier Zoomies so any issues with them we have to contact Zoomies and sort it that way which can take some time. Regarding you message through the contact form you sent it on Saturday and we don’t work weekends so it’s picked up Monday onwards we aim to reply to emails within 48hrs. Someone will be in contact with you today while we wait for a reply from Zoomies about the tag clips as we don’t stock them or have any to hand ourselves. Many thanks

Rated 5 out of 5 stars

Sweetest package

Sweetest package. Everything was so adorable and there was even a free gift! I wish things came in bigger sizes. (I squeezed my GSDinto the biggest one available) but I absolutely loved my purchase! Professional and thoughtfully packaged! 10/10

October 5, 2022
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Reply from Pretty pawfect boutique

Aw Thank you so much for your lovely review. We will take your feedback on board for future products and sizing. We’re so happy you love your products and experience with shopping with us :)

Rated 5 out of 5 stars

My Stella has pretty much all the…

My Stella has pretty much all the harness sets on the website and I wouldn’t go anywhere else I love them they are beautifully made,fast postage and delivery. Great communication too I’m so blessed we found pretty pawfect xxx

September 25, 2022
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Reply from Pretty pawfect boutique

Thank you so much for your lovely review and being such a loyal customer. We’re so happy you and Stella love your products and experience shopping with us. Stella looks adorable in her new goodies. :)

Rated 4 out of 5 stars

Love the harness and leash

Love the harness and leash. The medium is an inch too narrow around the buckle for our 20 pound terrier. That’s with the adjustment at its loosest. Should make the mediums larger to be true to size. Neck is fine.

October 2, 2022
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Reply from Pretty pawfect boutique

Thank you for your review and feedback we will definitely take this on board for future products :)

Rated 5 out of 5 stars

Great company and products

Great company and products. This is my 2nd order from them. Items arrive quickly and with great detail to care with the packaging

August 31, 2022
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Reply from Pretty pawfect boutique

Thank you so much for your lovely review and being a loyal customer. We’re so happy you loved your pretty pawfect shopping experience:)

Rated 1 out of 5 stars

Never received item

September 16, 2022
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Reply from Pretty pawfect boutique

Hi Shauna, sorry to hear you haven’t received your order. We haven’t had any contact from you regarding this before you left us a negative review for our small business as we would have been happy to look into it for you and help track the parcel. I’ve sent you an email and looked into this on the tracking of the parcel ( which you would have had on the dispatch email) and the parcel is being returned to us the sender reason being marked on the Royal Mail tracking as incorrectly addressed… we obviously only ship to the address which is entered when you check out so we have emailed you to try and understand why this has happened and get some more info.

Many thanks
Pretty Pawfect team

Rated 5 out of 5 stars

Amazing!

Amazing!! Even down to the beautiful packaging. I will be ordering again and would recommend to anyone with a dog. Thank you so much x

September 13, 2022
Rated 5 out of 5 stars

Love everything about this brand

Love everything about this brand. The designs are unique and the owner is just absolutely lovely! You can just tell how much work goes into this brand by the packaging alone, it’s amazing! My favourite has to be the princess range 💖

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely 🥰

Great choice easy to order and really fast delivery. The designs of the harnesses are gorgeous, too many to choose from.
Very happy with my purchase would highly recommend

August 5, 2022
Rated 5 out of 5 stars

Brilliant items, service, delivery and discount!

Came across Pretty Pawfect Boutique on a Facebook ad (!) and thought I'd give them a go. Having read reviews, and seeing it was a small business, I thought I'd take advantage of their sale. All the items were well priced and a lot more reasonable than other brands I've previously looked at, aside from chains as well. I wasn't expecting my order to literally arrive the next day! Well packaged and sealed, and extra discount too. I have since already placed a second order, which arrived just as promptly. Items exactly as the description, and look exactly like the Photos. My pupper is looking pretty pawfect in her new collar and dickie bow with matching accessories! Also good to see the items have been designed in the UK (although it didn't state where they are made). Highly recommended PPB and have recommended to friends and family too. I am sure that I'll be returning soon. PS, please design a French Pointer mug 💛

August 2, 2022
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Reply from Pretty pawfect boutique

Thank you for taking the time to write these lovely comments regarding your shopping experience with us:) It means soo much to us as a small business and making all customers. happy is our main goals. 😍

Rated 5 out of 5 stars

A fantastic company

Amazing company will definitely use again amazing service, super fast delivery and the products are the highest quality

July 30, 2022
Unprompted review
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Reply from Pretty pawfect boutique

Thank you for your lovely review :)

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality , very quick delivery, love the doggy products 😊

July 13, 2022
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Reply from Pretty pawfect boutique

Thank you for taking the time to leave us a review 🥰 We appreciate you shopping with us.

Rated 5 out of 5 stars

Perfect blanket!

I got a blanket for my dog to practice "place" in busy environments and he loves it!!

Very impressed with the service and the quality of the product

July 12, 2022
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Reply from Pretty pawfect boutique

This is a great idea using for place work! 😍 we're glad it has being used and your dog loves it! Thank you for shopping with us.

Rated 5 out of 5 stars

everything was absolutely amazing from…

everything was absolutely amazing from the customer service to the packaging to the product, super cute and amazing quality would definitely recommend

July 9, 2022
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Reply from Pretty pawfect boutique

Thank you for sharing your shopping experience with us 🥰 We're glad you enjoyed our service, packaging and products which is our main goals. we hope to send more goodies to you soon.

Rated 5 out of 5 stars

Will be buying again…

Products were despatched in a timely manner. Products are of good quality although the zip on the bag is temperamental which can be annoying.
In saying that, I will be ordering again as my daughter walks my dog at times and would like one.

July 9, 2022
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Reply from Pretty pawfect boutique

thank you for sharing your views and we have upgraded our bumbags which do only come in plain colours which eliminates the zip issues! If you do have trouble with it please email us and we can get something sorted 😊 orderhelp@prettypawfectboutique.co.uk

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