Princess was very helpful and very understanding of my concern. She easily understood what I needed to be resolved. She is knowledgeable and excellent at her job. She is respectul and friendly and she... See more
Company replied
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Based on these reviews
I had an issue 𝑔ℯ𝓉𝓉𝒾𝓃𝑔 𝒾𝓃𝓉ℴ 𝓂𝓎 𝒶𝒸𝒸ℴ𝓊𝓃𝓉 with my new phone number. Youssef was 𝓋ℯ𝓇𝓎 friendly helpful and extremely efficient. He knew exactly what to do and i am greatful forhis e... See more
Company replied
The support from Youssef Mousa was exceptional today. Over the past few days my support from other representatives was not resolved even though i was guided in the oroper direction. Today support was... See more
Company replied
I often got my gift card ordered from Afterpay and received it from Prezzee.ca Sometimes it’s took awhile but at the end chat with support(s), issues solved accordingly. Good communication, well don... See more
Company replied
Company details
Written by the company
Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. Gift Cards easier than ever before! Shop online today for the best present!
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4.7
Excellent
135 reviews
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My experience with Jin at prezzee
My experience with prezzee has not been great, but today Jin helped so much! so my experience with Jin was fantastic. Jin should be promoted big time and given a huge raise and really should just be the boss and owner of prezzee. I love Jin
March 9, 2026
Unprompted review
Reply from Prezzee CA
Thank you for sharing your feedback. While we regret that your overall experience with Prezzee wasn’t ideal, we’re pleased to hear that Jin made a positive impact. Her dedication to service is truly commendable, and your praise highlights her commitment to our customers. We will certainly convey your appreciation to Jin and the team. Thank you for allowing us the opportunity to enhance your experience!
Yes,I fell great that Jin helped me my…
Yes,I fell great that Jin helped me my problem solving for my purchase 2 months ago so fast.101thrusting this company and very satisfied with there service.
March 2, 2026
Unprompted review
Reply from Prezzee CA
Hi Reynald,
Thank you so much for the compliment about Jin!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Angel customer service, Frida!
I want to express my sincere gratitude from the bottom of my heart to Farida who helped me with my problem! I've had many customer service representatives help me before, but none of them worked as hard as she did to help me recover my losses. I was about to give up on this gift card and not buy it anymore, but because of her, I feel like I've seen new hope again. I am extremely grateful that she can think for each other and try their best to help me. I am truly very grateful! I have never encountered a customer service representative who thinks about their customers like she does. A customer service representative who has saved the reputation of the gift card. I hope there will be more such representatives because it's really rare! Thank you again! An angel in disguise!
March 1, 2026
Unprompted review
Reply from Prezzee CA
Hi there,
Thank you so much for the compliment about Farida!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Dianne Abaca was amazing and very…
Dianne Abaca was amazing and very helpful, she provided a solution for my issue
February 24, 2026
Unprompted review
Reply from Prezzee CA
Hi, Fernanda! Thank you so much for your feedback! We're delighted to hear that Dianne Abaca was able to assist you effectively and provide a solution to your issue. Your satisfaction is our priority, and we’re glad Dianne made a positive impact on your experience. If you need further assistance, feel free to reach out. We're here to help!
I purchased a gift card be via a pay…Prezee
I purchased a gift card be via a pay later app that’s used Prezee to host the gift cards. I was unable to access my gift card and emailed Prezee and received a response immediately with total access to my gift card thanks to, Sandra. She resolved quickly with a solution. Thank you for great customer service, Sandra!
February 22, 2026
Unprompted review
Reply from Prezzee CA
Hi there,
Thank you for sharing your experience! We're so glad Sandra was able to assist you promptly and get everything sorted. We'll be sure to pass along your kind words to her. We appreciate your support and are always here if you need any further help.
The customer service name Arnel help me…
The customer service name Arnel help me a lot doing my issues, putting card code. he help me a lot.
February 21, 2026
Unprompted review
Reply from Prezzee CA
Hi Olivia, thank you for your feedback! We're thrilled to hear that Arnel provided you with excellent assistance in resolving your issues. It's great to know he could help with the card code, and we'll be sure to pass along your kind words to him. If you need further assistance, we're always here to help.
Made a mistake sending my giftcard to…
Made a mistake sending my giftcard to the wrong email. Support fixed it under 5 min. ( I spoke with Mary)
February 13, 2026
Unprompted review
Reply from Prezzee CA
Hi Carl,
Thank you so much for the compliment about Mary!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team, and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jovey panares solve my difficult issue…
Jovey panares solve my difficult issue it was like he challenged him self and end solving it before him I got connected wth 2 other representatives they couldn't solve it shout out to this person jovey
February 11, 2026
Unprompted review
Reply from Prezzee CA
Hi Sultan,
Thank you so much for the compliment about Jovy!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team, and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Riza fixed my issues quickly and with patience and kindness.
Riza fixed my issues quickly and efficiently. She was extremely helpful and kind.
February 11, 2026
Unprompted review
Reply from Prezzee CA
Hi, Kristina! Thank you for your wonderful feedback! We’re thrilled to hear that Riza addressed your issues quickly and efficiently, offering helpful and kind service. We're here for you anytime you need further assistance!
Reply from Prezzee CA
Hi Sumair
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
My first experience and it was amazing
My first experience and it was amazing! I was very frustrated with Instacart and the agent I was chatting with solved my issue in less than five minutes. Amazing first experience!!!
February 10, 2026
Unprompted review
Reply from Prezzee CA
Hi Monica,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Instant and very professional support
Instant and very professional support. I accidentally placed an order and reached out for help, Sandra responded quickly and handled everything professionally.
February 1, 2026
Unprompted review
Reply from Prezzee CA
Hi Kostandin,
Thank you so much for the compliment about Sandra!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jin had resolved my problem so quickly…
Jin had resolved my problem so quickly and was so helpful.
January 28, 2026
Unprompted review
Reply from Prezzee CA
Hi, Nain! Thank you for your feedback! We're delighted to hear that Jin was able to resolve your issue quickly and provide helpful service. If you need further assistance, feel free to reach out anytime!
Reply from Prezzee CA
Hi Sylvia,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Excellent customer service
Excellent customer service, thank you so much ANGEL for all your help. Greatly appreciated.
January 21, 2026
Unprompted review
Reply from Prezzee CA
Hi Crystal,
Thank you so much for the compliment about Angel!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
The assistance of Anthony was above and…
The assistance of Anthony was above and beyond! First time i received a gift card from this site, I cant say anything yet, but it’s pretty sure handy
January 13, 2026
Unprompted review
Reply from Prezzee CA
Hi Veronica,
Thank you so much for the compliment about Anthony!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
A well-organized website to save keeping my Gift Card orders
I often got my gift card ordered from Afterpay and received it from Prezzee.ca
Sometimes it’s took awhile but at the end chat with support(s), issues solved accordingly. Good communication, well done services.
January 2, 2026
Unprompted review
Reply from Prezzee CA
Hi Diep, thank you for your feedback! We're glad our website helps you manage Gift Card orders and that our support team resolved any issues efficiently. We appreciate your recognition and look forward to serving you excellently in the future. Thanks again for your amazing 5-star ratings. Happy New Year!
Thank you!
I have been contacting agents about a problem with my card. I was delighted with the last agent I chatted with, Princess C. She helped me resolve the issue.
December 27, 2025
Unprompted review
Reply from Prezzee CA
Hi there,
Thank you for sharing your experience! We’re happy to hear that your issue was successfully resolved and that you had a positive support experience. Our team is always committed to helping customers as efficiently and smoothly as possible, and we truly appreciate your feedback.
I had an issue logging in
I had an issue 𝑔ℯ𝓉𝓉𝒾𝓃𝑔 𝒾𝓃𝓉ℴ 𝓂𝓎 𝒶𝒸𝒸ℴ𝓊𝓃𝓉 with my new phone number. Youssef was 𝓋ℯ𝓇𝓎 friendly helpful and extremely efficient. He knew exactly what to do and i am greatful forhis expertise
Thanks Youssef for an awesome customer experience, your time and assistance
December 8, 2025
Unprompted review
Reply from Prezzee CA
Hi Peter,
Thank you so much for the compliment about Youseff!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Arsino what very helpful in finding my…
Arsino what very helpful in finding my lost gift card. Listened to all my concerns and answered all my questions. Will definitely use this service again!!! Highly recommend!!!
December 23, 2025
Unprompted review
Reply from Prezzee CA
Hi Niki, thank you for sharing your experience! We're thrilled that Arsenio helped you locate your lost gift card and addressed your concerns effectively. Providing excellent service is our priority, and we appreciate your recommendation. We look forward to serving you again!
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