Princess was very helpful and very understanding of my concern. She easily understood what I needed to be resolved. She is knowledgeable and excellent at her job. She is respectul and friendly and she... See more
Company replied
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Review summary
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Based on these reviews
I had an issue 𝑔ℯ𝓉𝓉𝒾𝓃𝑔 𝒾𝓃𝓉ℴ 𝓂𝓎 𝒶𝒸𝒸ℴ𝓊𝓃𝓉 with my new phone number. Youssef was 𝓋ℯ𝓇𝓎 friendly helpful and extremely efficient. He knew exactly what to do and i am greatful forhis e... See more
Company replied
The support from Youssef Mousa was exceptional today. Over the past few days my support from other representatives was not resolved even though i was guided in the oroper direction. Today support was... See more
Company replied
I often got my gift card ordered from Afterpay and received it from Prezzee.ca Sometimes it’s took awhile but at the end chat with support(s), issues solved accordingly. Good communication, well don... See more
Company replied
Company details
Written by the company
Prezzee is a leading global eGift card platform with operations in North America, United Kingdom, Australia and New Zealand. Prezzee is your one-stop-shop for buying, sending, storing, and redeeming eGift Cards from hundreds of top retailers instantly via email or SMS. Gift Cards easier than ever before! Shop online today for the best present!
Contact info
4.7
Excellent
135 reviews
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I am very happy with my experience and…
I am very happy with my experience and arnel was a great help
December 22, 2025
Unprompted review
Reply from Prezzee CA
Hi Mony, thank you for sharing your positive experience! We're delighted to hear that you are very happy with the service and that Arnel was able to assist you so effectively. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. If there's anything more we can do, please feel free to reach out!
Great Customer Service
On my first ask for assistance, my problem was promptly resolved by JHERALDINE. I am very pleased with the customer support I received. Thank you.
December 20, 2025
Unprompted review
Reply from Prezzee CA
Hi Pat,
Thank you so much for the compliment about Jheraldine! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Amazing support
He helped me unlike others. And was really fast with helping me
December 15, 2025
Unprompted review
Reply from Prezzee CA
Hi Veronica, thank you for your feedback! We're thrilled to hear that you received the prompt and effective assistance you needed. Providing exceptional service is our goal, and we're glad that we could stand out in addressing your concerns. If there's anything else we can do for you, feel free to let us know!
Great service and we're so helpful when…
Great service and we're so helpful when I couldn't get my gift card! Thank you so much
December 13, 2025
Unprompted review
Reply from Prezzee CA
Hi Shelley,
Thank you so much for your kind words! We're really glad we could help you out when you were having trouble with your gift card.
Your feedback means a lot to us, and we're always here if you need anything else!
Reply from Prezzee CA
Hi Jerry,
Thank you so much for your kind words! We’re delighted to hear you enjoyed our service. Your feedback really means a lot to us!
Marrian
Marrian. Was very helpful and she solved my problem thank you 🙏
December 1, 2025
Unprompted review
Reply from Prezzee CA
Hi there,
Thank you so much for the compliment about Marrian!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
thank u arnel
helped and escalated issue until resolved thank u arnell
December 8, 2025
Unprompted review
Reply from Prezzee CA
Hello
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Reply from Prezzee CA
Hi, Aly! Thank you for your feedback! We're glad we could assist you quickly. If you need any more help, just let us know!
My issue was resolved
December 4, 2025
Unprompted review
Reply from Prezzee CA
Hi there,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Reply from Prezzee CA
Hi Marjan,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
The customer service Audrey was helpful…
The customer service Audrey was helpful with updating my account information
December 1, 2025
Unprompted review
Reply from Prezzee CA
Hi Moleen,
Thank you so much for the compliment about Audrey!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Reply from Prezzee CA
Hi there,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Sandra was so helpful
Sandra was so helpful! Great customer service
November 27, 2025
Unprompted review
Reply from Prezzee CA
Hi Thomas,
Thank you so much for the compliment about Sandra!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
The customer service agent was very…
The customer service agent was very helpful and resolved my issue quickly!
November 24, 2025
Unprompted review
Reply from Prezzee CA
Hi, Alyssa. Thank you for your kind words! We're thrilled to hear that the agent was able to help you promptly. If you need any more assistance, feel free to reach out.
Reply from Prezzee CA
Hi Toni,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Good customer service…
Thank you so much for a good customer service experienced. Shout out to Jovy! You really help me to solve my problem and you're really knowledgeble with your job.
November 22, 2025
Unprompted review
Reply from Prezzee CA
Hi Farvy,
Thank you so much for the compliment about Jovy!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Fast solution to my issue
Straight to the point and fixed my issue immediately. Shout out to Andrew!! Give this man a raise lol
November 19, 2025
Unprompted review
Reply from Prezzee CA
Hi Sarah,
Thank you so much for the compliment about Andrew! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
By mistake I deleted 2 of my gift card…
By mistake I deleted 2 of my gift card and the connect yo me with an agent and Angel was great and quick recovery my gifts cards. I am so happy with the customer service
November 17, 2025
Unprompted review
Reply from Prezzee CA
Hi Silvia,
Thank you so much for the compliment about Angel ! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Reply from Prezzee CA
Hi,
Thank you so much for the compliment about Youssef! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Live agent went above and beyond to…
Live agent went above and beyond to help fix the issuse of getting my gift card.
November 15, 2025
Unprompted review
Reply from Prezzee CA
Hi Justin, thank you for sharing your positive experience! We're thrilled to hear that our live agent went above and beyond to assist you in resolving the issue with your gift card. Our team is dedicated to providing exceptional service, and your feedback is greatly appreciated. If you need any further assistance, don’t hesitate to reach out. We’re here to help!
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