PR Fire Reviews 

26
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is a great company to use. Senior PR Account Executive Chantelle Heeds went above and beyond to help me with my first press release. I didn't really know what I was doing, and she rewrote my rele... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Hannah De Boltz for brilliant support on our release. She was attentive, proactive, and gave genuinely expert advice throughout — but what really stood out was her writing. It was polis... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the level of service from PR Fire. From the first point of contact, the team was responsive, attentive and genuinely helpful. They took the time to review our press release and g... See more

Company replied

Rated 5 out of 5 stars

This facility from PR Fire makes a complicated process feel easy. Thanks to Chantelle Heeds for the extra effort to help promote my book, What if the Next Voice They Trust Isn't Yours? I'll be using t... See more

Company replied

Company details

  1. Online Marketing Agency
  2. also in
  3. Media and Marketing Agency
  4. Media Company
  5. News Cooperation
  6. Public Relations Firm
  7. SEO Service

Written by the company

PR Fire is the UK's leading press release distribution service, offering global PR solutions with powerful media visibility and reach. We work with businesses of all sizes to get their content distributed, syndicated, and featured on high-authority media sites. Boosting their credibility and brand positioning. For more information, visit our website, www.prfire.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(26)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hannah has been excellent to deal with…

Hannah has been excellent to deal with for our PR campaign, with nothing being too much trouble and ensuring we get full exposure from it.

December 2, 2025
Unprompted review
PR Fire logo

Reply from PR Fire

Hi Dan, Thank you for sharing your wonderful review. We're so glad that you're pleased with your campaign, and we look forward to working with you again. We will pass your feedback on to Hannah.

Rated 5 out of 5 stars

Hannah & PR Fire saved our campaign when no one else could

We urgently needed guaranteed placements in top-tier media on a very tight budget and an almost impossible deadline, PR Fire literally saved us!

We’d tried a couple of similar services before, but the bar was never anywhere near as high as it is with PR Fire.

We secured publications on AP News, MSN, and a press-release distribution. Everything went live.

There were minor delays, but the team instantly compensated with extra bonus publications at no additional cost and without any fuss.

What impressed me most was the communication. Hannah was with us every step of the way: regular updates, detailed and fully transparent explanations of what was happening and when. Everything felt completely under control. I didn’t feel a single moment of stress, which is incredibly rare with press-release campaigns!

A massive personal thank you to Hannah — she’s absolutely outstanding. Lightning-fast responses, genuinely cares about the client’s success, and is always there. I only want to work with her from now on.

If you need publications that actually happen, on time, on budget, and without drama — go straight to PR Fire and ask for Hannah. I haven’t found anything better, and I don’t plan to look further.

One small wish for the future (and I’m sure it’s just a matter of time): it would be great to see even more international outlets from different countries in the packages. But even without that, the service is already head and shoulders above the rest.

October 26, 2025
Unprompted review
PR Fire logo

Reply from PR Fire

Hi Lena, Thank you so much for your fantastic review and feedback. We’re delighted that you put your trust in us and that we were able to support you. We’ll be sure to share your feedback with Hannah. We have also taken note of your feedback and will look into your suggestion for more guaranteed international outlets.

Rated 1 out of 5 stars

I do not recommend using this service.

I do not recommend using this service.

Unfortunately, my experience with PR Fire has been deeply disappointing due to a lack of attention to detail and poor communication from their team.

We paid £1,500 to publish a press release on a high-profile site. Before publication, I asked to review the final version, but the team never provided it for approval. As a result, the press release was published with an error in our hyperlink — a critical issue from an SEO standpoint.

When I reached out to correct the mistake, the manager, Hannah, initially said that nothing could be done because the press release had already gone live. After I requested a refund, she claimed the error could be fixed. I had to explain the issue multiple times, even providing screenshots and detailed instructions. Despite this, the fix was never made. When I followed up, I was told the error was “not significant.” It was clear that they either did not understand or chose to ignore the importance of the issue.

To make matters worse, I’ve worked with them in the past, and each manager would respond differently to the same types of requests. This inconsistency shows a lack of coordination and professionalism across the company.

In short, PR Fire had the chance to build a lasting business relationship with us — and they failed. We do not accept a post with an error that they refuse to fix, and we certainly don’t accept the level of service received in exchange for £1,500.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a regular customer of PR…

I have been a regular customer of PR Fire over the last year and I can honestly say, the service is second to none. The team are always on hand to help with any queries. I have used the distribution service and ordered the guaranteed distribution when necessary and been more than happy with results. I understand not all news is guaranteed to be picked up by journalists but the price reflects this. I have spent thousand of pounds with expensive PR agencies in the past and had press releases flop. It really does depend on the subject, content and how topical it is at the time. I would never partner with a PR agency again as the PR Fire team bring all the expertise without the expensive overheads.

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

They are scammers!! DON'T USE

They are scammers!!! Their standard distribution services include press release distribution, guaranteed syndication to top wire services, and Google News syndication. However, after payment I received nothing. They sent a list of media outlets without any links to press releases and claimed they could not guarantee results and had nothing to report. There is no guaranteed syndication either!!! Don't use their service, WASTE OF MONEY!

August 4, 2023
Unprompted review
PR Fire logo

Reply from PR Fire

We’re sorry to hear about your experience. Our standard organic distribution does not guarantee results or specific media placements and outcomes; this is stated in our terms prior to purchase. After distribution, we provide a distribution report of the publications and their media contacts that we have circulated your release to. If you wish to include guaranteed media publishing or syndication then you must purchase this separately, as detailed in our purchase process.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look