Primalash Reviews 

690
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered from this company for about 4 years now since it very first started.. always very quick and helpful when ever there is an issue with order they sort it straight away no questions asked! Exactl... See more

Rated 2 out of 5 stars

I purchased the emerald mascara and was so excited to use it. Unfortunately there is nothing emerald about it at all , its very dull and more like a dark dirty green 😫 am So so disappointed as was e... See more

Rated 5 out of 5 stars

Super quick delivery, packaged safe and cosy in super cute, bubble packaging, to stop the lashes getting squidged on the way!! PHENOMINAL selection of lash styles, fantastically fluffy vegan range whi... See more

Company replied

Rated 5 out of 5 stars

Since qualifying to do make up 3 years ago I have always used Prima Lash for my strip lashes! I absolutely love them and all my clients compliment on how comfy they are to wear. They are so easy to... See more

Company details

  1. Fashion Accessories Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler

Written by the company

Welcome to PrimaLash.com, the UK’s largest independent lash brand. We have the biggest range of lashes with over 400 styles! At PrimaLash, we do things differently. We don’t up-sell cheaper products by paying celebrities to wear them. Instead, we are proud of our organic growth. The majority of new customers hear about us via word of mouth. We are proud of this ethos.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(690)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing !

Brilliant company and quality products at such a low price. Can safely say I wouldn’t buy anywhere else now.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

these lashes never fail me

these lashes never fail me, they’re my go to and i always get complements when wearing them!! even when i wear full minx lashes people ask me if they’re my natural lashes cause they fit my eyes so well. the durability on them is insane as long as you clean them well after every few uses. literally the only lashes i will ever wear and i will never go back!

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing lashes at affordable prices

Amazing lashes at affordable prices! They have something for every one from budget to different styles! Perfect for a working MUA and their trade discount is great! Would never use any tiger lashes!

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Superior lashes at a great price

I have bought lashes in the past but the quality of Primalash is far superior. My first order went really smoothly and the five packets I ordered did not disappoint: great quality, natural looking and stay in place all day. Would highly recommend. The delivery was super quick too. Convert to Primalash - you won’t regret it!

September 25, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing low price lashes!

As an MUA it's hard to find good quality low price lashes and they smash it everytime! All my clients love their fluffy lashes and its such a low prices for the quality recieved!

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

I discovered Prima Lash a few years ago…

I discovered Prima Lash a few years ago and haven’t looked any other way since. As an everyday lash-wearer, I’m obsessed with buying falsies from here! They always have great discounts (including student) and sales. The quality of their products are great and worth the price. Customer service is also top notch.

September 19, 2021
Unprompted review
Rated 3 out of 5 stars

Mystery box

The mystery box was quite good, however most of the eyelashes I got were quite long,therefore look like spiders legs on my eyeball, to make this better maybe there could be an option of maybe what types of lashes you want.For example, everyday lashes, going out lashes and also super dramatic lashes.So what we get is still a mystery just makes the eyelashes more beneficial!

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Obsessed

Obsessed. I don’t wear lashes often, I really struggle with them, but these are just gorgeous. Fit really nicely, not uncomfortable and the service is amazing.
Highly recommend

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

The home of falsies!!

I wear falsies every day (I have done since being 13 years old - so for 13 years!) I found primalash around 2 years ago and they really are the best. They are the ONLY lashes that not only fit my eyes perfectly - the lash line isn’t too heavy, it easily contours to the shape of your eye without feeling flimsy! I have small hooded eyes so struggle to find eyelashes that don’t make my eyes appear even smaller.. my go to lashes are cosmopolitan and Sophia lash (they’re amazing as there are 5 in a pack!!) they really compliment my eyes. Best of all primalash are the best prices for good quality lashes that I’ve ever found and a £1 delivery charge is even better!!
If you’ve never tried primalash then your missing out! Always come beautifully presented, fast delivery and frequent tracking updates. Very professional and respectable company! They’ve definitely earned my loyalty!!

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible lashes!

Incredible lashes!! As a freelance MUA, I always order from Prima as I know the quality is amazing and my clients are always wowed by how incredible they are! Will forever purchase for clients and myself

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing lashes

Amazing lashes! I wouldn’t buy anywhere else, such a good price for amazing quality. I love that they have an Instagram so you can see what styles suit certain eye shapes.

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

I love LOVE Prima Lash

I love LOVE Prima Lash, I have ordered many times. There’s so many different styles to choose from and delivery is cheap and quick.

August 31, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look