Prime Appointments Limited Reviews 153

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I offered Prime a lot of work for a number of years. They still work with my ex-employers. In 2024 I turned to them for help. Heard nothing after the initial call. Made me send them my CV.- Not... See more

Rated 5 out of 5 stars

Best appointment agency I found in uk. Thank to Laura for giving me this amazing experience. She helped throughout the process and keep checking on me that if I am doing fine in that organisation ever... See more

Company replied

Rated 5 out of 5 stars

Katie has been an absolute pleasure to work with. Having recently been made redundant and stressing over the next steps, I’d made contact with a couple of other recruitment companies but Katie’s fri... See more

Company replied

Rated 5 out of 5 stars

To anyone reading. Prime Appointments were by far the best agency in helping me find new full time employment. Mark was polite, friendly and made me feel at ease throughout the interview process... See more

Company replied

Company details

  1. Recruitment Service

Written by the company

We are a family-owned local recruitment agency, who believe in doing things differently. We're committed to building long-term partnerships that boost our clients' business and contribute to the growth of the economy in our local area. We aspire to develop our team, others and ourselves to offer the best recruitment experience possible. With this in mind, our teams work in close collaboration, sharing expertise and knowledge with each other, our candidates and clients. We are a conscientious company that is transparent in all our partnerships. We have 7 specialist recruitment teams helping clients find the right candidates for their unique needs and candidates the roles they want to wake up for.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Timewasters

I offered Prime a lot of work for a number of years. They still work with my ex-employers.
In 2024 I turned to them for help. Heard nothing after the initial call. Made me send them my CV.- Nothing.
Recently I turned to them for a job they advertised. Katie asked me to send her my updated CV.
I heard nothing back and she avoided my calls.
It is clear they are not interested but being hesitant and not honest is rather disapponting after the long term collaboration we had.
Great attitude from a manager!
Needles to say I won't be turning back to them and will never recommend or offer them work.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

I was with them for near on 3 years…

I was with them for near on 3 years team was always helpful especially Amy in Wages and Chris who kept helping me after some jobs that didn’t work out but finally I’m permanent as of the end of October highly recommend.Thanks Prime

November 11, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Hi Adam,
Thank you for your fantastic review, we are delighted you are now permanent in your role, and we wish you all the best!
The Prime Appointments Team

Rated 5 out of 5 stars

Great employment agency

They managed to find me some employment near enough straight away with a company close to home they were very helpful if I had any questions they are all polite and helpful very pleasant and professional service

June 28, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for your fantastic review Frank! We are delighted your experience with us was so positive.
The Prime Appointments Team

Rated 5 out of 5 stars

Fantastic company to deal with!

Fantastic company to deal with!

I am a little late in writing my review as they assisted me back in August 2023. They add a personal touch to their service and always go the extra mile! I cannot recommend them enough! They also helped a family member secure a job that they enjoy!

I really appreciate the efforts of Julia and Mitchell, they were very informative, would keep me updated at every stage of the process and the turn around was so quick.

I was dubious of using a recruitment company due to previous bad experience with another recruitment company; however, they gave me confidence again in recruitment agencies.

July 25, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for taking the time to leave us such a great review! We are thrilled Julia and Mitchell could change your views on using an agency - please do not hesitate to get in touch if we can be of any further help in the future!
The Prime Appointments Team

Rated 5 out of 5 stars

Many thanks to Carl Bashford at Prime Appointments!

I was given consistent updates on where my application was in the process, with relevant advice and guidance along the way. Polite and professional service.

April 17, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Many thanks for your 5-star review Vikki! We will pass your thanks to Carl.
The Prime Appointments Team

Rated 5 out of 5 stars

Prime Appointments exceeded my…

Prime Appointments exceeded my expectations in finding me a job. A special shoutout to Ms. Laura Smith for her professionalism and continuous support from the start to the end of my contract. Highly recommend their services. Kudos to the team indeed!

March 22, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for your lovely review of Laura and your experience with us at Prime!
The Prime Appointments Team

Rated 5 out of 5 stars

Recommended

After my job fell though and I worked my notice on previous job I needed to find a new role. Prime where very pleasant and helpful and succeeded in my new role very quickly indeed. Would very much recommend Prime to anyone job seeking.

Thank you Prime

March 26, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you Sharon for your positive review! We are thrilled we could assist in finding you a new role so quickly.
The Prime Appointments Team

Rated 5 out of 5 stars

I was in a difficult situation where i…

I was in a difficult situation where i was left without work half way through my notice period between my new job and the existing one. I contacted Prime Appointments and was immediately seen and inducted on the same day prior to the branch closure. I was then given temporary work the following day in a great local company with an amazing team, which i am currently with until the end of this week. Chris and his team were amazing and kept great communication at all times. They were professional and had always endeavoured to answer all of my queries in a timely manner. I recommend Prime Appointments to anybody who is looking for both short and long term work. Their team is very knowledgeable, professional and conscientious

March 21, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you Sergey for your wonderful review of your experience with Prime! We are delighted we could help.
The Prime Appointments Team

Rated 5 out of 5 stars

My first job with Prime was yesterday

My first job with Prime was yesterday. Impressed on how they responded when I miss my way last night. Your care of approach and fast respond to messages is superb. Hope we get along all through. Thank you Prime.

January 28, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you Jemilat for your 5-star review!
The Prime Appointments Team

Rated 5 out of 5 stars

Temp to Perm

A started a temp to permanent position through Prime Appointments.
The whole process was smooth sailing and dealing with Chris Mason was a privilege. He was totally honest and helpful and really made me feel confident about the job.
No issues at all , payment was always spot on and all any questions I had were answered very quickly.
The right job can change your life and as this employment means I can move house - my life has indeed changed as the job is now permanent.
Chris is a diamond and I can't recommend him enough.
Thank you so much.

January 24, 2024
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for your 5-star review! We are thrilled Chris was able to support you in finding a new permanent role, we wish you all the best!
The Prime Appointments Team

Rated 4 out of 5 stars

Found me a perfect job

Found me a perfect job . Great to work with thanks for getting me my dream job

December 1, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for the feedback Andy, we're so glad we could secure you the perfect role :)

Rated 5 out of 5 stars

Cannot big up Mitchell enough for what…

Cannot big up Mitchell enough for what he did to help me at Prime appointments. Within the space of 3 weeks from our first phone call i had 2 interviews and an offer on the table, all thanks to Mitchell's hard work. If this man isn't a director yet he should be because he is truly great at what he does. Thank you again to Mitchell for all you have done and a big thank you to the wider Prime team.

November 24, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for taking the time to share your outstanding experience with Mitchell and the Prime Appointments team. We're thrilled to hear about the remarkable journey you had under Mitchell's guidance. Please let us know if we can be of any help in the future.

Rated 5 out of 5 stars

Julia was fantastic

Julia was fantastic. Very professional and kept me fully informed through the process.
I would nor hesitate to recommend using this agency to get a new role

December 22, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you very much for the feedback Pete! We're so glad Julia was able to secure you your ideal role. All the best for the future.

Rated 5 out of 5 stars

They are really helpful

They are really helpful! the person I dealt with named Ross not only got me an interview straight away but then helped me through the whole process of interviewing as I get quite nervous and never know what to say, he gave me tips and pointers and I ended up getting the job! very happy!

December 18, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for your fantastic review! We're thrilled to hear that Ross provided invaluable support throughout your journey. Congratulations on your success!

Rated 5 out of 5 stars

Best appointment agency I found in uk

Best appointment agency I found in uk. Thank to Laura for giving me this amazing experience. She helped throughout the process and keep checking on me that if I am doing fine in that organisation every week till the day my contract got over. Always asked me about my safety and how people treating me there. Happily recommended to other who are looking for a job please contact them.

August 31, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for your wonderful review of Laura and your experience with us!
The Prime Appointments Team

Rated 5 out of 5 stars

Simon has really helped me the last few…

Simon has really helped me the last few weeks . Great man really great company .

November 30, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you Daniel for taking the time to leave such a great review, we are thrilled Simon could help!
The Prime Appointments Team

Rated 3 out of 5 stars

I have worked for prime a few times…

I have worked for prime a few times over the years and they have always been great. The work has been good they have always kept in contact to see how you are getting on things like that. But this time around this has not been the case unfortunately.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Recruitment Agency that goes above and beyond

I registered and submitted my CV and I received contact the next day about a suitable opportunity.

Laura has been extremely helpful, she assisted me in finding a role very quickly and her communication has been excellent. An interview was arranged at my earliest convenience and Laura was genuinely interested to know how it went, providing me with clear updates at every stage.

Highly recommend and thank you Laura!

November 27, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

We are so pleased Laura could help you Leon, we wish you all the best in your new role.
The Prime Appointments Team

Rated 5 out of 5 stars

The superstar that helped me find the…

The superstar that helped me find the best job in the world is Helen. 🥰
After I put my CV online she was the one that made everything possible.
Thank you so much and for sure I recommend her🤍

November 20, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you for your 5-star review, we are delighted Helen was able to find you a role you are so happy in, we wish you all the best.
The Prime Appointments Team

Rated 5 out of 5 stars

A Great Recruitment Agency in East Anglia

You register, and they call when a suitable job opportunity comes across that you probably haven’t seen elsewhere. What more could you want?

But seriously, since registering myself for work 3 months ago, I’ve had nothing but exceptional communication from the team including Mitchell, Jack, and Julia. Whenever they find a suitable role, you’ll hear about it and ensure they represent you to the best standard. They have all come across as helpful and friendly individuals so I hope other people will experience the same as I have.

I’ll always be grateful for Juila getting my job in what was probably a record time within two days from a call on Tuesday landing the job offer on Wednesday!

Nothing but respect for Prime Appointments and the recruiters that work there.

November 22, 2023
Unprompted review
Prime Appointments Limited logo

Reply from Prime Appointments Limited

Thank you James for taking the time to leave us such a positive review of your experience with the team here at Prime.
The Prime Appointments Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look