Prime Financial Solutions Reviews 41

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Ur employees are very rude and disrespectful they have no manners and was rude to my elderly mother who is In a wheelchair

Rated 4 out of 5 stars

This company has been great to work with and working hard to resolve my debt. The only complaint I have is the wait time's been high the times I've called in... but this could be because I usually cal... See more

Company replied

Rated 5 out of 5 stars

I’ve been in search of some financial help for some time now. I had spoken to several different companies but never felt comfortable moving forward. Yesterday I had the pleasure of speaking with Thoma... See more

Company details

  1. Consultant

Written by the company

Prime Financial Solutions offers assistance to consumers in preparing and submitting all required documents to eliminate their financial strain and get back on track to financial freedom. We strive to take a personal approach to every client. Our reputation and courteous customer service has led to most of our clients being referrals from friends. When you are looking for document preparation services you can trust, choose Prime Financial Solutions. We bring the integrity and excellence you expect and deserve with all your document preparation solutions.


Contact info

2.8

Average

TrustScore 3 out of 5

41 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This company is Awesome

This company is so compassionate, they allow me to make payments towards my current bills. That are overdue. They understand what people like me go through when I can't afford payments. I'm very grateful for them. I would advise anyone who wants their help. To do so, thank you

January 24, 2023
Unprompted review
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Reply from Prime Financial Solutions

Hi Mary, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. If you have any questions, just give us a call at 800-803-8067, we are ready to help.

Rated 5 out of 5 stars

Jacqueline has been very helpful and…

Jacqueline has been very helpful and attentive throughout the entire process. Everyone that I have come into contact with has been very professional and informative with information concerning my account as well.

January 20, 2023
Unprompted review
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Reply from Prime Financial Solutions

Thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. If you have any questions, just give us a call at 800-803-8067, we are ready to help.

Rated 5 out of 5 stars

Lily and the company are amazing

Lily and the company are amazing! It’s been very easy and already got most of my accounts done so far. Best company to get if you need help building your credit :)

January 18, 2023
Unprompted review
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Reply from Prime Financial Solutions

Thanks for your review, Cajanay. Glad to hear you had a great experience.

Rated 5 out of 5 stars

Since I been dealing with Lily from…

Since I been dealing with Lily from Prime Co and she always treated me with respect very helpful never in a hurry the best This Company has helped me a lot almost on a weekly basics Any questions are answered with caring for my needs.

January 18, 2023
Unprompted review
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Reply from Prime Financial Solutions

Thanks for the stellar review, Joaquin.

Rated 5 out of 5 stars

Prime Financial is great company that…

Prime Financial is great company that helping me with my financial issue. They are very nice, have a lot of knowledge related finansial solutions, how to solve problem related my debt.
Customer service is very dedicated to their work, answers to calls very quick, always letting me know about updates of my case. Specialy thankful to Jacqueline Nguyen, she is very polite, responsive and helpful.

December 25, 2022
Unprompted review
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Reply from Prime Financial Solutions

Thanks for your review. Glad to hear you had a great experience.

Rated 5 out of 5 stars

Prime Financial has helped me I really…

Prime Financial has helped me I really appreciate the work they are doing for me I would suggest them to anyone that needed Financial help thank you so very much

November 30, 2022
Unprompted review
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Reply from Prime Financial Solutions

Hi Toni, thanks for your review. I'm glad to hear you've had a great experience.

Rated 5 out of 5 stars

They've taught me so much about how…

They've taught me so much about how credit works and how to better manage my debt overall great customer service and an honest company to work with.

May 6, 2022
Unprompted review
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Reply from Prime Financial Solutions

Hi Charles, thanks for your review. I'm glad to hear you've had a great experience.

Rated 5 out of 5 stars

I just want to thank prime for helpung

I just want to thank prime for helpung
me get intouch with veritas. They made this processs very easy for me, the best part is the program reflects on my credit!!

March 15, 2022
Unprompted review
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Reply from Prime Financial Solutions

Thanks for the stellar review!

Rated 5 out of 5 stars

About $60k in debt and thanks to these…

About $60k in debt and thanks to these guys I only had to pay back about half. Extremely grateful!!!

July 30, 2021
Unprompted review
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Reply from Prime Financial Solutions

Thanks for your review, Eric. Glad to hear you had a great experience.

Rated 5 out of 5 stars

The program is working extremely well…

The program is working extremely well for me, and their customer service has responded immediately to every question or concern. The Client Dashboard makes it so easy to see progress and results or to make additional deposits. I am so glad I joined and am extremely grateful for the opportunity to resolve my debt in a timely manner.

March 28, 2021
Unprompted review
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Reply from Prime Financial Solutions

Glad you had a great experience!

Rated 5 out of 5 stars

I’m a single mother working 2 jobs and…

I’m a single mother working 2 jobs and I could never get ahead of my bills. My debt was getting out of hand and I can I feel myself slowly starting to sink deeper and deeper into debt. I was so stressed and scared. I called the credit card companies and asked them for help. I explained my situation to them and how I’ve been doing business with them for years but to my surprise they turned me away. I cried. Then I found prime financial solutions they made me feel like there was hope and a light at the end of the tunnel again. I’m now in a place where I’m looking forward to the future and not stressed about how my bills are going to get paid next month. I’m so happy

March 24, 2021
Unprompted review
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Reply from Prime Financial Solutions

Hi Carol, thank you for taking the time out of your day to leave a review. Glad you had a great experience!

Rated 4 out of 5 stars

This company has been great to work…

This company has been great to work with and working hard to resolve my debt. The only complaint I have is the wait time's been high the times I've called in... but this could be because I usually call after work which is the end of their day... other than that they're amazing!

March 23, 2021
Unprompted review
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Reply from Prime Financial Solutions

Hi Ken, thank you for taking the time out of your day to leave a review.

Rated 5 out of 5 stars

I’ve been in search of some financial…

I’ve been in search of some financial help for some time now. I had spoken to several different companies but never felt comfortable moving forward. Yesterday I had the pleasure of speaking with Thomas. I appreciated that he was straight forward with me. He let me know my options but was never pushy. Earlier today I made the decision to move forward with their program. If you’re indecisive ask for Thomas. His knowledge of the program will put you at ease.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Before I enrolled with PFS I was just…

Before I enrolled with PFS I was just making the minimum payments on all my accounts it was getting me nowhere and it was keeping me up at night. After the representative went over everything with me I decided to move forward and it was the best decision I’ve ever made thank you prime.

March 19, 2021
Unprompted review
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Reply from Prime Financial Solutions

Anthony, thank you for sharing such positive feedback with us! Our team works very hard to make sure they understand and meet our client's needs! If you have any questions, just give us a call at 800-803-8067, we are ready to help.

Rated 5 out of 5 stars

Excellent experience

I needed help and I found the right place. Courteous, knowledgeable, friendly and caring staff. Thanks guys!

March 19, 2021
Unprompted review
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Reply from Prime Financial Solutions

Julian, thank you for sharing such positive feedback with us!

Rated 5 out of 5 stars

Best Financial Decision I've Ever Made

My early 20's were riddled with poor financial decisions. Racked up credit card debt that I honestly thought I'd never get out from under. That was until I found Prime Financial. They made the process so easy and the customer service team was amazingly helpful and my interactions with them were the most joyous I've had with just about any company. I feel like my life was just given a wealth of opportunity by finding Prime.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Credit card debt help

I was having a lot of trouble with my credit card debt and the staff at prime really helped me out and were very friendly. Great customer care

March 19, 2021
Unprompted review
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